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Shanghai Chinese Restaurant

2920 W Henrietta Rd, Rochester, NY 14623-2516
585-424-4000
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Ranked #444 of 1,096 restaurants in Rochester
Price range: $10 - $15
Cuisines: Chinese, Dim Sum
Most recent review
- Jan 1, 2014
Restaurant details
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17 reviews from our community

58% Recommend
    6
    4
    1
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Rochester, NY
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 1, 2014

I went with a friend the other night and we both enjoyed our meal. The place looked newly painted, with new tables, chairs and upholstery on the booths. I told my waiter that we would be sharing our meals and he brought us plates so that we could serve ourselves when the dinners arrived. He was very polite and friendly.... More

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Pittsford, New York
Senior Contributor
39 reviews 39 reviews
25 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 24, 2013

We have lived in Rochester for a long time, and witnessed the ups and downs of Shanghai Restaurant. Recently, the original owner came back and the difference is immediately noticeable. Service is better, food is better. I recommend giving it another chance if you were not fully satisfied before. It has a large party room for special occassion.

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Chili, New York
Contributor
13 reviews 13 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 16, 2013

I have been to the Shanghai many times and I know the decor is outdated and the waitresses are older but I have always had excellent food and service when I have been there. I go there often with my husband and we always enjoy the experience. Never rushed and have never had a bad meal. I have been there... More

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Victor NY
Contributor
13 reviews 13 reviews
13 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 19, 2013

Well others have written about the usually poor service here so-- This of course isn't real Chinese food.it is just basically glop with soy sauce and sugar, But the Sat and Sun dim sum is fine...and I WOULD recommend that. It is pretty genuine although not of course what you would experience in Guangzhou. HOWEVER, it is stunning to me... More

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Rochester, New York
Top Contributor
106 reviews 106 reviews
50 restaurant reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed December 27, 2012

Back in the day, this was our favorite restaurant. How things have changed. First the good, The food had great flavor and portions were decent. Now for the bad. Service is awful. We waited for everything. The restaurant was about 3/4 full when we arrived. Water and Tea were brought but no cups for tea. After ordering we waited about... More

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Buffalo, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2012

Wow! I dont't know where to start. The waitress was so rude that it was actually comical. She yelled at us to "Order now!" because she had "aonther table waiting." Patrons at the table next to us complained that she had spilled soup on one person in their group and hit another on the head with a serving bowl. Furthermore,... More

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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2012

My husband and I were staying at a hotel nearby and went out in the early evening looking for some takeout to have back in our room. We checked out the menu and decided on two dishes under the Vegetable section, one called "Variety of Chinese Vegetables", and the one above it, called "To Fu Hot Spicy (w. or w/o... More

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Avon, New York
Contributor
18 reviews 18 reviews
12 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2012

My mom, sister and I ate her a few months ago. The food was very good and the service was awesome. Try the soup, it was really yummy!

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Rochester, New York
Senior Contributor
48 reviews 48 reviews
40 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 15, 2012

The food was just okay but the service was lousy. The server was rude and obnoxious. She never checked to see how we were doing. I have had better Chinese food so I wouldn't go out of my way to eat there again. The service is what really got us.

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Rochester, New York
Top Contributor
1,172 reviews 1,172 reviews
781 restaurant reviews
326 helpful votes 326 helpful votes
4 of 5 stars Reviewed May 19, 2012

We ate in Shanghai a few months ago, and were pleased to find that it was still up to the same standards we found back in the 1980s. The restaurant is pretty huge inside, so you'll never have to wait for a table. It also shares some space with another Oriental restaurant that is owned by the same people, but... More

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