We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shanghai Chinese Restaurant

$$
Chinese, Dim Sum
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
2920 W Henrietta Rd, Rochester, NY 14623-2516
585-424-4000
Website
Add hours for Shanghai Chinese Restaurant and help diners know when to go.
+ Add hours

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 6
    Excellent
  • 4
    Very good
  • 2
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Not as good as remembered

Went for early dinner. Fried noodles were stale, duck sauce inferior.fried dumpling skin too thick, chicken dish bland. Pork in garlic sauce ok. Better places out there

3 of 5 starsReviewed September 8, 2014
kjm55
via mobile
Add Photo Write a Review

18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Top Contributor
170 reviews 170 reviews
168 restaurant reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 8, 2014 via mobile

Went for early dinner. Fried noodles were stale, duck sauce inferior.fried dumpling skin too thick, chicken dish bland. Pork in garlic sauce ok. Better places out there

Was this review helpful? Yes
Rochester, NY
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 1, 2014

I went with a friend the other night and we both enjoyed our meal. The place looked newly painted, with new tables, chairs and upholstery on the booths. I told my waiter that we would be sharing our meals and he brought us plates so that we could serve ourselves when the dinners arrived. He was very polite and friendly.... More 

Was this review helpful? Yes
Pittsford, New York
Top Contributor
57 reviews 57 reviews
27 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 24, 2013

We have lived in Rochester for a long time, and witnessed the ups and downs of Shanghai Restaurant. Recently, the original owner came back and the difference is immediately noticeable. Service is better, food is better. I recommend giving it another chance if you were not fully satisfied before. It has a large party room for special occassion.

Was this review helpful? Yes
Chili, New York
Senior Contributor
26 reviews 26 reviews
11 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 16, 2013

I have been to the Shanghai many times and I know the decor is outdated and the waitresses are older but I have always had excellent food and service when I have been there. I go there often with my husband and we always enjoy the experience. Never rushed and have never had a bad meal. I have been there... More 

Was this review helpful? Yes
Victor NY
Contributor
13 reviews 13 reviews
13 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 19, 2013

Well others have written about the usually poor service here so-- This of course isn't real Chinese food.it is just basically glop with soy sauce and sugar, But the Sat and Sun dim sum is fine...and I WOULD recommend that. It is pretty genuine although not of course what you would experience in Guangzhou. HOWEVER, it is stunning to me... More 

Was this review helpful? Yes
Rochester, New York
Top Contributor
135 reviews 135 reviews
66 restaurant reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed December 27, 2012

Back in the day, this was our favorite restaurant. How things have changed. First the good, The food had great flavor and portions were decent. Now for the bad. Service is awful. We waited for everything. The restaurant was about 3/4 full when we arrived. Water and Tea were brought but no cups for tea. After ordering we waited about... More 

Was this review helpful? Yes
Buffalo, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 15, 2012

Wow! I dont't know where to start. The waitress was so rude that it was actually comical. She yelled at us to "Order now!" because she had "aonther table waiting." Patrons at the table next to us complained that she had spilled soup on one person in their group and hit another on the head with a serving bowl. Furthermore,... More 

Was this review helpful? Yes
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2012

My husband and I were staying at a hotel nearby and went out in the early evening looking for some takeout to have back in our room. We checked out the menu and decided on two dishes under the Vegetable section, one called "Variety of Chinese Vegetables", and the one above it, called "To Fu Hot Spicy (w. or w/o... More 

Was this review helpful? Yes 2
Avon, New York
Contributor
18 reviews 18 reviews
12 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2012

My mom, sister and I ate her a few months ago. The food was very good and the service was awesome. Try the soup, it was really yummy!

Was this review helpful? Yes
Rochester, New York
Top Contributor
58 reviews 58 reviews
49 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 15, 2012

The food was just okay but the service was lousy. The server was rude and obnoxious. She never checked to see how we were doing. I have had better Chinese food so I wouldn't go out of my way to eat there again. The service is what really got us.

Was this review helpful? Yes

Travelers who viewed Shanghai Chinese Restaurant also viewed

Rochester, Finger Lakes

Been to Shanghai Chinese Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 2920 W Henrietta Rd, Rochester, NY 14623-2516
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: 585-424-4000

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: Chinese, Dim Sum

Questions & Answers

Questions? Get answers from Shanghai Chinese Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?