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Richardson's Canal House

Certificate of Excellence
$$$
American, Austrian, European, Grill
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1474 Marsh Rd, Pittsford, NY 14534
+1 585-248-5000
Website
Today
5:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Mon 5:00 pm - 10:00 pm
Tue - Fri 11:30 am - 10:00 pm
Sat 5:00 pm - 10:00 pm
Dining options: Lunch, Dinner, Reservations, Late Night
Description: Richardson's Canal House is a casual gourmet kitchen set on the scenic...
Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
read more
Good for:
Romance
Doing business
Outdoor seating
Special occasions
Scenic view
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 125 reviews
Visitor rating
  • 75
    Excellent
  • 35
    Very good
  • 11
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Romantic night out w/husband

This is our go to place for special and romantic occasions. My husband is hard of hearing, and I always let them know ahead of time. We are always seated in a nice quiet area that we can hear each other. The wine list is varied. I also love that the menu changes to what is fresh for the... read more

5 of 5 starsReviewed March 17, 2015
clougie
,
Pittsford, New York
Good for:
  • Romance
  • Doing business
  • Outdoor seating
  • Special occasions
  • Scenic view
  • Entertaining clients
  • Lunch
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

125 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Japanese first
  • Any
English first
Pittsford, New York
Senior Contributor
31 reviews 31 reviews
16 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 17, 2015

This is our go to place for special and romantic occasions. My husband is hard of hearing, and I always let them know ahead of time. We are always seated in a nice quiet area that we can hear each other. The wine list is varied. I also love that the menu changes to what is fresh for the season.... More 

Was this review helpful? Yes
Hamburg, Germany
Contributor
18 reviews 18 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

Been there with some international business guests. Food was very good, service excellent. Excellent choice of wines and other spirits. Will visit again, that's for sure.

Was this review helpful? Yes
Pittsford, New York
Contributor
12 reviews 12 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

Superb old world cuisine in a historic canal house on the storied Erie Canal. The owner, from Austria, prepares fine European meals. The atmosphere is very cozy.

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Fairport, New York
Senior Contributor
45 reviews 45 reviews
40 restaurant reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 2, 2015 via mobile

We gave it another try recently. Some good some bad. Room was comfortable and the service was good. The salad was large and well done. Filet and chicken dish got a thumbs up, the salmon was not well received. The creme brûlée who many thought would be good was dreadful. The "top" was so burnt it was similar to burnt... More 

Was this review helpful? Yes
Johann M, Owner at Richardson's Canal House, responded to this review

Dear S M, My name is Johann Mueller and I'm the owner of Richardson's Canal House and I just wanted to reply to your most recent and also your previous review of my restaurant. In my own personal and humble opinion I have to say that most of your observations are flawed and incorrect. In your first review which you... More 

1 review
5 of 5 stars Reviewed January 19, 2015

I have been to Richardson's many times in the past. I most recently went the week before Christmas with some family and friends. I LOVE this restaurant. The ambiance is very cozy and welcoming. We shared some appetizers, and I ordered the scallops as an entree. The lobster bisque appetizer was so rich and delicious. The scallops were cooked perfectly... More 

Was this review helpful? Yes
Rochester, New York
1 review
5 of 5 stars Reviewed January 12, 2015

This past weekend, I reserved a room for a dinner party honoring one of my physician colleagues. The room was perfect, with a quiet, warm atmosphere - and Laurie worked closely with me to make sure all my requests for table arrangements were set. Our waitress was also perfect: she judged just when to serve, and when to pause for... More 

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rochester, ny
Contributor
14 reviews 14 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 9, 2015

We like to eat in the Pub in the winter. The service is very attentive and personal, the food is top notch, and the wine list is very nice. They frequently have a local beer on tap. And their seasonal menu is delightful. One of our favorite Rochester restaurants.

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Middletown, New York
Contributor
12 reviews 12 reviews
12 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014

A good place for a better meal in the Rochester area. The food was very good and the waitstaff accommodating. One off our party had allergy based dietary issues which were addressed with no problem by the kitchen. The wine list was broad and reasonably priced, however I would like to see more interesting selection "by the glass".

Was this review helpful? Yes
Rochester, New York
Senior Contributor
36 reviews 36 reviews
23 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 19, 2014

We have dined at the Canal House for 8 years and each experience exceeds the previous! We again enjoyed dinner there recently and every course was memorable! I had the lamb and my partner the duck, each were prepared expertly with appropriate side dishes to complement perfectly . The wine list is extensive and the waiter suggested the perfect pairing... More 

Was this review helpful? Yes
Palmyra, New York
Contributor
13 reviews 13 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

Had dinner with several friends on a Saturday night - seated promptly - waitress devoted to our table tended our every need - from cocktails to appetizers, salads, entrees and desserts all was top shelf.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1474 Marsh Rd, Pittsford, NY 14534
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-248-5000

Price and Cuisine

  • Average Prices: USD 20 - 30
  • Cuisine: American, Austrian, European, Grill

Restaurant Characteristics

  • Good for: Romance, Doing business, Outdoor seating, Special occasions, Scenic view, Entertaining clients

Description

Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
Open Hours
Monday
5:00 pm - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Richardson's Canal House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?