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Richardson's Canal House

1474 Marsh Rd, Pittsford, NY 14534
+1 585-248-5000
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Ranked #2 of 49 restaurants in Pittsford
Certificate of Excellence 2014
Price range: $20 - $30
Hours:
Mon 5:00 pm - 10:00 pm
Tue - Fri 11:30 am - 10:00 pm
Sat 5:00 pm - 10:00 pm
Cuisines: American, Austrian, European, Grill
More restaurant details
Restaurant details
Good for: Romance, Doing business, Outdoor seating, Special occasions, Scenic view, Entertaining clients
Dining options: Lunch, Dinner, Reservations, Late Night
Description: Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
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91 reviews from our community

85% Recommend
    50
    28
    9
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

This was an expensive restaurant, but the beauty was that it is right on the canal. We had excellent weather, so dining outdoors was perfect. I don't know if the feel would be the same inside. The meals are quite expensive, but the food was very good. Our server was busy with multiple tables, and seemed rushed, but managed to... More

Was this review helpful? Yes
Johann M, Owner at Richardson's Canal House, responded to this review

Thank you for taking the time to review us. We are glad you enjoyed your time and dinner with us and I'm sorry you had to park across the street. We're aware that on very busy nights parking is a little tight and we do normally send somebody out there to help our customers find a parking spot. Hopefully on... More

Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 3, 2014

Had a nice time here. Although we were in a stuffy room, the food was very good and the drinks were great except for the wine glasses. I ordered a cabernet... We had larger wine glasses on the table as settings - and they were taken away and substituted for an - almost - champagne flute. If you're paying $150... More

Was this review helpful? Yes 1
Johann M, Owner at Richardson's Canal House, responded to this review

Dear Piper6976, I will contact you personally regarding your concerns. More

Rochester, New York
Senior Contributor
26 reviews 26 reviews
23 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 29, 2014 via mobile

Love this place. Best outdoor atmosphere in RocCity complemented by always outstanding food. We shared the chicken tacos and a salad for apps. Tacos were great. For dinner I had Mahi Mahi and she had the Kobe Burger. Both cooked and prepared perfectly. Always a great dinner!

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Johann M, Owner at Richardson's Canal House, responded to this review

We are very happy that you enjoyed you dinner and that you think of us that highly. Thank you!!! More

Mississauga, Canada
Top Contributor
81 reviews 81 reviews
50 restaurant reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 26, 2014

This place is popular! Located on the Erie Canal, the garden atmosphere was nice. We ate lunch on the patio. Had to wait about 20 minutes for a table, and service was, um, leisurely, but the food was quite good -- above par. I quite enjoyed the Duck confit on panini, the kobe beef burger was huge and tastey, and... More

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Johann M, Owner at Richardson's Canal House, responded to this review

Very happy you enjoyed your time with us. Sorry we couldn't seat you a little sooner, lunch can get a little hectic sometimes. More

Fairport, New York
Top Contributor
134 reviews 134 reviews
91 restaurant reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stopped in last Friday around 7pm for a celebration with the wife and a friend. Started off with an excellent bottle of 2003 Opus One Meritage which is more than we usually spend on wine, but it didn't disappoint! Johan personally came over and poured our wine for us and as always spent a few minutes chatting with us which... More

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Johann M, Owner at Richardson's Canal House, responded to this review

One of my favorite parts of my job is serving a great bottle of wine and spending time with my customers and friends! Feel very lucky! More

Senior Contributor
27 reviews 27 reviews
14 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 15, 2014

This was an excellent restaurant. Upscale but well worth the money. You are treated like royalty. They have a large patio area and wonderful menu. The Creme Brule was outstanding and a large portion! You have a nice view of the canal as boats go by. The house is a Historic landsite date back in the early 1800's.

Was this review helpful? Yes 3
Johann M, Owner at Richardson's Canal House, responded to this review

We really do appreciate your kind words and want to thank you for visiting our restaurant! More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 12, 2014

If you would like to combing a trip to see the Erie Canal up close and personal and lovely outdoor summer dining Richardson's Canal House is your place. The Resturant is located on the bank of the Erie Canal and was built in 1818 and is on the National Register of Historical Places. Located 30 minutes outside of downtown Rochester,... More

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Johann M, Owner at Richardson's Canal House, responded to this review

Thank you for visiting our place! We really do appreciate your kind comments. More

Chesapeake City, Maryland
1 review
5 of 5 stars Reviewed June 24, 2014

My husband and I visited Richardson's last week for dinner. We were seated inside (It was a very hot evening, so that was a no-brainer for us.). The dining room is lovely - decorated tastefully with period colors and fabrics. Our server was wonderful. She was attentive without hovering, answered our questions well, and kept our wine glasses full. I... More

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Johann M, Owner at Richardson's Canal House, responded to this review

Thank you!!! More

Victor, New York
Senior Contributor
27 reviews 27 reviews
21 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 23, 2014

We go here 3 or 4 times a year but could go more often and never be bored with it. Outstanding food, great service and a great setting. Ate out along the canal off of the grill menu with friends. Everything was great from a steak, to the fish to the pork kebabs. Salads and soup were great and the... More

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Johann M, Owner at Richardson's Canal House, responded to this review

Thank you for your kind words! More

Pittsford, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

Great service and attention to detail. A neighborhood and area favorite. Austria week is always exceptional.

Was this review helpful? Yes
Johann M, Owner at Richardson's Canal House, responded to this review

Thank you for your vote of confidence. 'Austria Week' is just around the corner! More

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