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Richardson's Canal House

Certificate of Excellence
$$$
American, Austrian, European, Grill
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1474 Marsh Rd, Pittsford, NY 14534
+1 585-248-5000
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Today
5:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun 5:00 pm - 9:00 pm
Mon - Sat 5:00 pm - 10:00 pm
Tue - Fri 11:30 am - 2:00 pm
Dining options: Lunch, Late Night, Dinner, Outdoor Seating, Reservations
Description: Richardson's Canal House is a casual gourmet kitchen set on the scenic...
Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
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TripAdvisor Reviewer Highlights

Read all 155 reviews
Visitor rating
  • 93
    Excellent
  • 43
    Very good
  • 14
    Average
  • 2
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Makes me want to move to this area!

I am visiting my family and was treated to dinner at Richardson's. How lucky was I?! I wish I could bottle up that memory and uncork it in January to remember how perfect the evening was. We requested outdoor seating and were graciously accommodated at a table where we could watch the canal... read more

5 of 5 starsReviewed August 21, 2015
Lisa302
,
Sugar Hill
Good for:
  • Special occasions
  • Romantic
  • Doing business
  • Scenic view
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155 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sugar Hill
Level Contributor
49 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 21, 2015

I am visiting my family and was treated to dinner at Richardson's. How lucky was I?! I wish I could bottle up that memory and uncork it in January to remember how perfect the evening was. We requested outdoor seating and were graciously accommodated at a table where we could watch the canal boats quietly glide by. The ambiance of... More 

Was this review helpful? Yes
Wayne, PA
Level Contributor
156 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed August 17, 2015

This landmark canal house/inn dates back to 1818 but has been Richardson's since 1979. They are described as a 'casual gourmet kitchen' and rightly so. We were informally dressed, having been traveling on canal boats. We were able to get a table for 12 in an upstairs dining room. The same night we dined, there was a wedding reception, 80th... More 

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Chagrin Falls, Ohio
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 17, 2015

What can more delightful than warm weather, open-air dining on a tree-shaded patio along the banks of the Erie Canal? I don't know about other seasons but we never miss dining at Richardson's during our summer visits to Pittsford. The service is well-trained and youthful. The lunch menu is an ample array of salads and creative sandwiches. The dinner menu... More 

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Rochester, NY
Level Contributor
55 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 16, 2015

It's been many years since we last ate at Richardson's and it had kind of dropped off our radar. Friends asked us if we'd like to join them for a Friday night out and we decided to take the upscale route. We were impressed. It was a warm summer night and we sat at one of the two or three... More 

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Canandaigua, New York
1 review
5 of 5 stars Reviewed August 11, 2015

Our experience was beyond our expectations! Our meal was excellent and simply delicious and our wait staff was courteous, prompt and very attentive. After a relaxing dinner, the owner offered a fantastic idea - to have our coffee and dessert outside by the fire pit. This turned out to be an incredible experience - it was a beautiful night and... More 

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Rochester, New York
Level Contributor
7 reviews
6 restaurant reviews
4 of 5 stars Reviewed August 5, 2015

Had a great dinner many a times.. Johannes and his wife are wonderful hosts.. Had a great party with awesome bhangra music.. Great sports.. Look forward to more great meals..

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Washington DC, District of Columbia
Level Contributor
105 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed August 4, 2015

My wife and I and some friends at dinner at this restaurant. The food was excellent. My wife and I had the Rack of Lamb with Mashed Potatoes and Vegetables. The lamb and the potatoes were superb, the veggies were a little inconsistent. We also had a salad that was delicious and dessert. My wife had creme brule which she... More 

Was this review helpful? Yes 1
Estero, Florida
Level Contributor
99 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 2, 2015

Beautiful outdoor dining, canal-front, with excellent food, friendly staff, but a minimalist wine selection that did not, however, detract from the experience.

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Rochester, New York
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 1, 2015

Very slow service -- had to wait too long for every phase of the meal from being greeted by waitress, to getting our meals (45 minutes after ordering) to another 15 minutes waiting for coffee. To cap off our evening we were told by the owner to VACATE OUR TABLE because he had another reservation waiting (we were there exactly... More 

Was this review helpful? Yes 3
Johann M, Owner at Richardson's Canal House, responded to this review

Dear HeatherCarKeys, You were not asked to vacate the table, you were offered to enjoy your coffee by one of our cozy firepits, listen to some nice music and have a nice, relaxing finish to your dinner. Your husband considers this as being "treated rudely", we consider this as an added service for our patrons. And by the turnout we... More 

Rochester, New York
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2015

I stopped down to have a drink for my birthday with my wife and friends and ended up staying for food. We sat outside and their outdoor dining area is one of the best in the city, perfect for a nice night. We had a seafood tower and appetizers along with some great wine, the wine list here is extensive... More 

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Restaurant Details

Location and Contact Information

  • Address: 1474 Marsh Rd, Pittsford, NY 14534
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-248-5000

Price and Cuisine

  • Average Prices: USD 20 to 30
  • Cuisine: American, Austrian, European, Grill

Restaurant Characteristics

  • Good for: Special occasions, Romantic, Doing business, Scenic view

Description

Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
Open Hours
Sunday
5:00 pm - 9:00 pm
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Wednesday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Thursday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Friday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Richardson's Canal House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?