We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Richardson's Canal House

Certificate of Excellence
$$$
American, Austrian, European, Grill
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
1474 Marsh Rd, Pittsford, NY 14534
+1 585-248-5000
Website
Today
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Closed now
See all hours
Hours:
Sun 5:00 pm - 9:00 pm
Mon - Sat 5:00 pm - 10:00 pm
Tue - Fri 11:30 am - 2:00 pm
Dining options: Dinner, Lunch, Late Night, Outdoor Seating, Reservations
Description: Richardson's Canal House is a casual gourmet kitchen set on the scenic...
Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
read more

TripAdvisor Reviewer Highlights

Read all 136 reviews
Visitor rating
  • 84
    Excellent
  • 36
    Very good
  • 12
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
One of nicest places in Rochester

Delicious food and the ambience is unique and beautiful. Food is reliably delicious. The owners are gracious and run a fine establishment. Highly recommend it as a lovely night out and even as a place for family celebrations. Outdoor seating is great and having a glass of wine on the canal is a... read more

5 of 5 starsReviewed June 29, 2015
CathleenKenyon
,
Rochester
Good for:
  • Special occasions
  • Doing business
  • Scenic view
  • Romantic
  • Entertaining clients
Add Photo

136 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Rochester
Top Contributor
64 reviews 64 reviews
27 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 29, 2015 NEW

Delicious food and the ambience is unique and beautiful. Food is reliably delicious. The owners are gracious and run a fine establishment. Highly recommend it as a lovely night out and even as a place for family celebrations. Outdoor seating is great and having a glass of wine on the canal is a wonderful experience.

Was this review helpful? Yes
Hamburg, New York
Senior Contributor
41 reviews 41 reviews
19 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 22, 2015

My daughter chose Richardsons from the list of restaurants our hotel provided. This was for her 15th birthday dinner, so I wanted something memorable and they NAILED IT. We ate outdoors on the patio, the atmosphere and setting is wonderful. The waitstaff was very attentive and the food was wonderful as well. WELL DONE to everyone from Richardsons!!

Was this review helpful? Yes
Pittsford, New York
Reviewer
5 reviews 5 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 21, 2015

Though open year round, Summer is the perfect time to visit Richardsons. Outdoor seating, cooking, canal view. Service always good. Standard fare, chops, fish, salad, steaks, and somewhat pricey. Nice wine list, good coffee. We are always pleased when we eat here...good food, nice relaxed ambience, good service. My kids say the mashed potatoes are some of the best they... More 

Was this review helpful? Yes
Columbia, Maryland
Top Contributor
55 reviews 55 reviews
30 restaurant reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 21, 2015

Nice restaurant in an absolutely lovely setting. We ate outdoors, facing the water, with bicycles and runners on the canal towpath. The food was good, but when the restaurant filled up, the staff was overwhelmed, and service declined precipitously. The bigger downside is that the restaurant is located approximately 100 yards from the firehouse. During the two emergencies while we... More 

Was this review helpful? Yes
Fairport, New York
Top Contributor
149 reviews 149 reviews
105 restaurant reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed June 13, 2015

Dinner again on the patio last weekend, a little chilly but the heat lamps take care of that. Tri tip steak and lamb chops were once again outstanding. As always outstanding service and Johann talked to us about the new upgrades outside on the patio such as 4 new fire pits and a soon to be completed outdoor bar. Can't... More 

Was this review helpful? Yes 1
Rochester, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

My new wife and I had our Wedding here on Memorial Day weekend and the experience could not have been better! The service was impeccable and the owners were extremely helpful in coordinating everything we needed to have the perfect ceremony and reception. As for the food, it consisted of many of their well known dishes like my favorite, lamb... More 

Was this review helpful? Yes 1
Pelham, New Hampshire
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 19, 2015

Loved this restaurant, so pretty outside, and view of the Canal is lovely. I bet it's really nice in the evening.

Was this review helpful? Yes 1
Amesbury, Massachusetts
Top Contributor
96 reviews 96 reviews
75 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 1, 2015

Visited Richardson's with my wife and four friends. The drinks we ordered were not complicated and were served quickly. We all started with salads and the three guys also had oysters. The main course consisted of three Rack of lamb orders, scallops, salmon and beef tenderloin. All the guests were very satisfied with their selection. The meals came out quickly,... More 

Was this review helpful? Yes 1
Fairport, New York
Top Contributor
149 reviews 149 reviews
105 restaurant reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed April 19, 2015

Had dinner last night with the wife and 3 other couples, we were given the semi-private room upstairs, great set up, table was spacious. Michael our server is always very knowledgeable about everything on the menu and very professional. As they have their Austrian menu for a few weeks each year I had to go with the Austrian Goulash and... More 

Was this review helpful? Yes 1
Rochester, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 4, 2015

My husband and I visited early on a Friday night (6:30). There were few others when we started our meal, and it became busier as the meal progressed, but the service was wonderful throughout the meal. We started the meal with duck liver mousse, had the RICHARDSON salad, and duck breast and walleye on bean stew. Everything was delicious! Examples... More 

Was this review helpful? Yes

Travelers who viewed Richardson's Canal House also viewed

Pittsford, Finger Lakes
Pittsford, Finger Lakes
 
Pittsford, Finger Lakes
Pittsford, Finger Lakes
 

Been to Richardson's Canal House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Richardson's Canal House

Address: 1474 Marsh Rd, Pittsford, NY 14534
Phone Number: +1 585-248-5000
Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
Open Hours:
Sunday 5:00 pm - 9:00 pm
Monday 5:00 pm - 10:00 pm
Tuesday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Wednesday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Thursday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Friday 5:00 pm - 10:00 pm  11:30 am - 2:00 pm
Saturday 5:00 pm - 10:00 pm
Average Prices: USD $20 to $30
Cuisine: American, Austrian, European, Grill

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 1474 Marsh Rd, Pittsford, NY 14534
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-248-5000

Price and Cuisine

  • Average Prices: USD $20 to $30
  • Cuisine: American, Austrian, European, Grill

Restaurant Characteristics

  • Good for: Special occasions, Doing business, Scenic view, Romantic, Entertaining clients

Description

Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
Open Hours
Sunday
5:00 pm - 9:00 pm
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Wednesday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Thursday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Friday
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Richardson's Canal House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?