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Richardson's Canal House

Certificate of Excellence
$$$
American, Austrian, European, Grill
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1474 Marsh Rd, Pittsford, NY 14534
+1 585-248-5000
Website
Today
5:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Mon 5:00 pm - 10:00 pm
Tue - Fri 11:30 am - 10:00 pm
Sat 5:00 pm - 10:00 pm
Dining options: Lunch, Dinner, Reservations, Late Night
Description: Richardson's Canal House is a casual gourmet kitchen set on the scenic...
Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
read more
Good for:
Romance
Doing business
Outdoor seating
Special occasions
Scenic view
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 128 reviews
Visitor rating
  • 78
    Excellent
  • 35
    Very good
  • 11
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Austrian menu again!

Had dinner last night with the wife and 3 other couples, we were given the semi-private room upstairs, great set up, table was spacious. Michael our server is always very knowledgeable about everything on the menu and very professional. As they have their Austrian menu for a few weeks each year I... read more

5 of 5 starsReviewed April 19, 2015
Clarkvara
,
Fairport, New York
Good for:
  • Romance
  • Doing business
  • Outdoor seating
  • Special occasions
  • Scenic view
  • Entertaining clients
Add Photo Write a Review

128 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Japanese first
  • Any
English first
Fairport, New York
Top Contributor
144 reviews 144 reviews
100 restaurant reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed April 19, 2015 NEW

Had dinner last night with the wife and 3 other couples, we were given the semi-private room upstairs, great set up, table was spacious. Michael our server is always very knowledgeable about everything on the menu and very professional. As they have their Austrian menu for a few weeks each year I had to go with the Austrian Goulash and... More 

Was this review helpful? Yes
Rochester, New York
2 reviews
5 of 5 stars Reviewed April 4, 2015

My husband and I visited early on a Friday night (6:30). There were few others when we started our meal, and it became busier as the meal progressed, but the service was wonderful throughout the meal. We started the meal with duck liver mousse, had the RICHARDSON salad, and duck breast and walleye on bean stew. Everything was delicious! Examples... More 

Was this review helpful? Yes
Boone, NC
Top Contributor
93 reviews 93 reviews
44 restaurant reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 28, 2015

Drove over from downtown Rochester to Pittsford to dine by the Erie Canal on a cold February evening. With a foot of snow on the ground we didn't get to enjoy outdoor patio dining, but instead had a cozy warm spot by the fire. My teenage son had lentil soup and Hazelnut Gnocchi from the regular menu. I had carrot/ginger... More 

Was this review helpful? Yes
Pittsford, New York
Senior Contributor
34 reviews 34 reviews
17 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 17, 2015

This is our go to place for special and romantic occasions. My husband is hard of hearing, and I always let them know ahead of time. We are always seated in a nice quiet area that we can hear each other. The wine list is varied. I also love that the menu changes to what is fresh for the season.... More 

Was this review helpful? Yes
Hamburg, Germany
Contributor
18 reviews 18 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2015

Been there with some international business guests. Food was very good, service excellent. Excellent choice of wines and other spirits. Will visit again, that's for sure.

Was this review helpful? Yes
Pittsford, New York
Contributor
13 reviews 13 reviews
11 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

Superb old world cuisine in a historic canal house on the storied Erie Canal. The owner, from Austria, prepares fine European meals. The atmosphere is very cozy.

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Fairport, New York
Senior Contributor
45 reviews 45 reviews
40 restaurant reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 2, 2015 via mobile

We gave it another try recently. Some good some bad. Room was comfortable and the service was good. The salad was large and well done. Filet and chicken dish got a thumbs up, the salmon was not well received. The creme brûlée who many thought would be good was dreadful. The "top" was so burnt it was similar to burnt... More 

Was this review helpful? Yes
Johann M, Owner at Richardson's Canal House, responded to this review

Dear S M, My name is Johann Mueller and I'm the owner of Richardson's Canal House and I just wanted to reply to your most recent and also your previous review of my restaurant. In my own personal and humble opinion I have to say that most of your observations are flawed and incorrect. In your first review which you... More 

1 review
5 of 5 stars Reviewed January 19, 2015

I have been to Richardson's many times in the past. I most recently went the week before Christmas with some family and friends. I LOVE this restaurant. The ambiance is very cozy and welcoming. We shared some appetizers, and I ordered the scallops as an entree. The lobster bisque appetizer was so rich and delicious. The scallops were cooked perfectly... More 

Was this review helpful? Yes
Rochester, New York
1 review
5 of 5 stars Reviewed January 12, 2015

This past weekend, I reserved a room for a dinner party honoring one of my physician colleagues. The room was perfect, with a quiet, warm atmosphere - and Laurie worked closely with me to make sure all my requests for table arrangements were set. Our waitress was also perfect: she judged just when to serve, and when to pause for... More 

Was this review helpful? Yes
rochester, ny
Contributor
14 reviews 14 reviews
6 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 9, 2015

We like to eat in the Pub in the winter. The service is very attentive and personal, the food is top notch, and the wine list is very nice. They frequently have a local beer on tap. And their seasonal menu is delightful. One of our favorite Rochester restaurants.

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Restaurant Details

Location and Contact Information

  • Address: 1474 Marsh Rd, Pittsford, NY 14534
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-248-5000

Price and Cuisine

  • Average Prices: USD 20 - 30
  • Cuisine: American, Austrian, European, Grill

Restaurant Characteristics

  • Good for: Romance, Doing business, Outdoor seating, Special occasions, Scenic view, Entertaining clients

Description

Richardson's Canal House is a casual gourmet kitchen set on the scenic banks of the Erie Canal in Pittsford, NY.
Open Hours
Monday
5:00 pm - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Richardson's Canal House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?