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Starbucks

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300 3rd St, Niagara Falls, NY 14303
(212) 987-4555
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Dining options: Breakfast

TripAdvisor Reviewer Highlights

Read all 135 reviews
Visitor rating
  • 58
    Excellent
  • 40
    Very good
  • 21
    Average
  • 13
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Typical Starbucks, with a friendly and helpful staff.

Friendly staff, out to make you happy. This has the usual coffee and pastry selection of a Starbucks. It is very convenient, just off the lobby of the Sheraton - with an outside entrance and tables inside and also out on the street.

4 of 5 starsReviewed August 16, 2015
BobHLeverett
,
Leverett, MA
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135 Reviews from our TripAdvisor Community

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Date | Rating
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English first
London
Level Contributor
49 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed September 1, 2015 NEW

In America it seems there aren't as many coffee shops as in the UK. Starbucks quality is low and the costs are high. I have no idea why it is so popular. The coffee is sweet and weak and the food is pre-packaged and old. Go elsewhere people.

Was this review helpful? Yes
VIRGINA
Level Contributor
114 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed August 26, 2015 NEW

Quick and courteous service. Informative and helpful. Clean. Comfortable and the coffee was very fresh.

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

So glad you enjoyed us , please stop and see us again soon. Thanks Dan More 

Hyderabad, India
Level Contributor
28 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 19, 2015

great place and starts early enough to have that first cuppa to get one going at 6 am! the service and the spread is as good as it gets.

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

Glad you enjoyed your visit , stop and see us again soon. Thanks , Dan More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2015

I've spent multiple times at the Sheraton on the falls, every time we travel there my wife and I always stop in for a coffee or latte. The customer service is fast accurate and very polite. If you're looking for a great cup of coffee to start your morning off right in Canada you'd be silly not to stop in... More 

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DWilke300, General Manager at Starbucks, responded to this review

Thanks for letting us know you had a good time with us , hope to see you again soon. Thanks , Dan More 

Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 17, 2015

Baristas need more training ... had difficulty handling more than one drink at a time. One of the days we went, they were out of tall cups and drink trays. Aren't those basics?

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

So sorry you had a not so good great experience . Please know we take these comments seriously and hope to improve with them and make your visit better next time. Thanks, Dan More 

Leverett, MA
Level Contributor
309 reviews
194 restaurant reviews
common_n_restaurant_reviews_1bd8 203 helpful votes
4 of 5 stars Reviewed August 16, 2015

Friendly staff, out to make you happy. This has the usual coffee and pastry selection of a Starbucks. It is very convenient, just off the lobby of the Sheraton - with an outside entrance and tables inside and also out on the street.

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

Thanks for coming to see us , hope to see you again soon. Dan More 

Raleigh
Level Contributor
36 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 8, 2015

We stayed in the Sheraton in which this Starbucks is located. There were 3 young adults working, and only me in line. I had to ask them to stop checking/playing with their phones to get their attention. Then when I explained I didn't have my glasses, would she please tell me the tea bag flavors they had, she told me... More 

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

Hello Sorry you had a bad experience ! Please know we do not take these comments lightly and appreciate the feedback. Please stop by again and we will make it better. Thanks, Dan More 

Seneca, Pennsylvania
Level Contributor
9 reviews
5 restaurant reviews
3 of 5 stars Reviewed August 7, 2015

cake pops out of this world and the smores frappuccino was yummy also. this starbucks was no different then other chain starbucks it was clean and friendly staff

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

So glad you enjoyed are Coffee Shop, stop back and see us soon . Thanks, Dan More 

Vancouver, Canada
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 31, 2015

Never disappointing always quick and the staff are really knowledgeable and quick. They even helped me with local attractions

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

So glad you had a good time with us , come back and see us soon ! Thanks Dan More 

BRAMPTON
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 14, 2015

Great staff and very fast service. The staff is very friendly and helpful. I was unsure what to order and the staff made it a easy choice for me. Keep up the great work!

Was this review helpful? Yes
DWilke300, General Manager at Starbucks, responded to this review

Hello glad you enjoyed your time with us ,stop back soon. Dan More 

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Restaurant Details

Location and Contact Information

  • Address: 300 3rd St, Niagara Falls, NY 14303
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: (212) 987-4555

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?