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Hard Rock Cafe

Certificate of Excellence
$$$
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333 Prospect Street, Niagara Falls, NY 14303
+1-716-282-0007
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Today
11:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 12:00 am
Dining options: Dinner, Lunch, Late Night, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 819 reviews
Visitor rating
  • 263
    Excellent
  • 319
    Very good
  • 151
    Average
  • 54
    Poor
  • 32
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great location

Stop by the Hard Rock as we were staying at the Day's inn which is in walking distance. bar AREA IS BIG ENOUGH AND VERYY CLEAN. Bartenders were very friendly and customer services was excellent

4 of 5 starsReviewed 2 weeks ago
Lance S
,
Elma
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819 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
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  • More
Greenville, South Carolina, United States
Level Contributor
84 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nothing extraordinary. The food is good but not worth the cost. I have ate at a Hard Rock Cafe in New York, New York and in Gatlinburg, TN and do not recall being as shocked about their prices as I was at this location. They definitely take advantage of their location and that they are one of the few restaurants... More 

Helpful?
Thank BQsc
Claire S, Manager at Hard Rock Cafe, responded to this review

Thank you for your review. We are so sorry to hear you did not enjoy your experience with us. If you would like to speak in more detail please reach out to me directly at: claire_seveno@hardrock.com I look forward to hearing from you. More 

Methuen, Massachusetts
Level Contributor
128 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Went here for dinner, taking the family while visiting the Falls. The staff was awesome, helping us celebrate my son's birthday. They played songs he liked and along with singing HB, they gave him a free Hard Rock Niagara glass to take home. He wants to be a cook and they even gave him a tour of the kitchen. We... More 

Helpful?
Thank Eagle-Eye24
Claire S, Manager at Hard Rock Cafe, responded to this review

Thank you for your review! We are so happy you joined us for dinner at our cafe for your son's birthday!! So happy we were able to make your son's birthday one to remember! We look forward to welcoming you back in the future! More 

Elma
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Stop by the Hard Rock as we were staying at the Day's inn which is in walking distance. bar AREA IS BIG ENOUGH AND VERYY CLEAN. Bartenders were very friendly and customer services was excellent

Helpful?
Thank Lance S
Claire S, Manager at Hard Rock Cafe, responded to this review

Thank you for your ROCKIN' review! We are so happy you were able to enjoy our cafe on your trip to Niagara Falls USA! We look forward to welcoming you back in the future! More 

Batavia, New York
Level Contributor
80 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Find this place so fun to walk around in. The meals are on the higher side on my opinion. The food was ok, not that hot though. Friendly service as well.

Helpful?
Thank Michelle R
Claire S, Manager at Hard Rock Cafe, responded to this review

Michelle! Thank you for your review. We are so happy you were able to visit our Cafe in Niagara Falls USA! I am so sorry your food was not prepared to your liking. If you could please reach out to me directly I would like to speak with you in more detail. Thank you- Claire Seveno Sales & Marketing Manager More 

Little Elm, Texas
Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

We had a good time. The staff was fun. The gift shop was nice and the staff there was very helpful. They even voided and redone my transaction after asking about a military discount.

Helpful?
Thank dilora672
Claire S, Manager at Hard Rock Cafe, responded to this review

Thank you so much for your review. We are so happy you enjoyed your experience at our cafe! We look forward to ROCKIN' with you again! More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Went there with family and not very busy this time of year. Even though restaurant was slow the meal (pulled pork sandwich) and kids meals took a long time. Also not a very nice Hard Rock Cafe after visiting Times Square & Orlando locations. Just seemed to be an overall unpleasant visit.

Helpful?
Thank TRAVELLOV
Claire S, Manager at Hard Rock Cafe, responded to this review

Thank you for your review. We are so sorry to hear you did not enjoy your Hard Rock Cafe Niagara Falls USA experience. Can you please e-mail me directly - I would like to speak with you in more detail regarding your experience. Thank you- Claire Seveno Sales & Marketing Manager Claire_Seveno@hardrock.com More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

No so expensive and very good food . No wifi tho. Frendly staff and a short 5 min walk from the falls.

Helpful?
Thank Paul G
Claire S, Manager at Hard Rock Cafe, responded to this review

Paul! Thank you so much for your review. We are so happy you enjoyed your time in Niagara Falls and were able to visit our cafe! We look forward to welcoming you back in the future! More 

Level Contributor
82 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Good food.. Good location.. Good service.. Good prices.. Good ambience.. Groovy gifts hop.. Must see Hendrix 's fender guitar and ti y concert outfit encased in glass

Helpful?
Thank TERRI LYNN R
Claire S, Manager at Hard Rock Cafe, responded to this review

Thank you for your ROCKIN' review! So happy to hear you enjoyed your whole HARD ROCK CAFE NIAGARA FALLS USA experience! We look forward to welcoming you back in the future! More 

Irvine, California
Level Contributor
177 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed January 6, 2016

After we visited Niagara Fall we ate lunch here. It wasn't too busy as we arrived for late lunch. The service was excellent and the waitress served us was knowledgeable about HRC. I particularly like the shop, it has more option than others.

Helpful?
Thank Mozou-Kozou
Claire S, Manager at Hard Rock Cafe, responded to this review

HI Kasley! Thank you for your review! We are so happy to hear you enjoyed your visit and our gift shop! We look forward to welcoming you back in the future! Rock On! Claire Seveno Sales & Marketing Manager More 

Maputo, Mozambique
Level Contributor
36 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 5, 2016

Had my Newy year lunch at this place which is few minutes off the Falls...great food , nice music and helpful staff. Try to have a pulled pork sandwich.....10 out of 10.

Helpful?
Thank EPascoal
Claire S, Manager at Hard Rock Cafe, responded to this review

Thank you for your review! So happy you enjoyed New Years Day with us and your pulled pork sandwich! Looking forward to ROCKIN' with you again! More 

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Restaurant Details

Location and Contact Information

  • Address: 333 Prospect Street, Niagara Falls, NY 14303
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1-716-282-0007

Price and Cuisine

  • Average Prices: USD 20 - 30
  • Cuisine: American

Restaurant Characteristics

  • Good for: Large groups, Families with children, Bar scene
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?