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8562 Seneca Turnpike, New Hartford, NY 13413
(315)-733-8866
Website
Today
4:30 pm - 10:00 pm
11:30 am - 3:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:30 pm
Mon - Thu 4:30 pm - 10:00 pm
Mon - Fri 11:30 am - 3:00 pm
Fri 4:30 pm - 11:00 pm
Sat 12:00 pm - 11:00 pm
Dining options: Delivery, Takeout

TripAdvisor Reviewer Highlights

Read all 16 reviews
Visitor rating
  • 3
    Excellent
  • 3
    Very good
  • 2
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
What's happened?

We used to enjoy coming here. The wait staff is friendly but unengaged. Food arrives too fast, or too slowly. The kitchen needs help organizing food delivery. We had chipped and cracked tea cups and dishes. The food is quite good, but given the prices the service needs improvement.

3 of 5 starsReviewed February 7, 2013
Cats T
,
Little Falls, New York
Good for:
  • Local cuisine
  • Doing business
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16 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Barneveld
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2014 via mobile

Everytime I go some person is smoking in parking lot and it pervades the whole restaurant. The staff is rude lazy and slow. The food is average. The other mitsuba restaurant in town is much better and no cigarette smoke.

Was this review helpful? Yes
Hanover, New Hampshire
Senior Contributor
37 reviews 37 reviews
27 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 22, 2013

Of course there's not much sushi in the area. But Mitsuba is cute, has good sushi, polite waiters, and very reasonable prices. The sushi bar entrees are a great value, the tom yum soup is amazing (better than most Korean restaurants), and the premium rolls are creative and reasonably priced. My favorite place to eat in the area. Poor beer... More 

Was this review helpful? Yes
Little Falls, New York
Top Contributor
59 reviews 59 reviews
53 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 7, 2013

We used to enjoy coming here. The wait staff is friendly but unengaged. Food arrives too fast, or too slowly. The kitchen needs help organizing food delivery. We had chipped and cracked tea cups and dishes. The food is quite good, but given the prices the service needs improvement.

Was this review helpful? Yes 1
Rome
Senior Contributor
26 reviews 26 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 27, 2013

We were out for a Saturday night meal in the dining room. The salad, which was watery, was delivered to the table along with the soup almost right away. Then came the sushi appetizer, with the drinks after that. The hot dinner plates were delivered to the table before we had a chance to eat anything else. It was one... More 

Was this review helpful? Yes
Rome, New York
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 8, 2013

My family and I went here for my 50th birthday. I had never been here before but we all wanted to try it. We sat at hibachi. It's very loud in here so if you want a quieter setting, this is definitely not the place for you. The chef we had was decent, so no complaints there. Food was ok.... More 

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Minneapolis, Minnesota
Senior Contributor
35 reviews 35 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 5, 2012

This was the perfect place for three families with their college sons to share a fun evening. We all laughed, enjoyed the theatrics and were satisfied with the food and drink.

Was this review helpful? Yes
Little Falls, New York
Top Contributor
59 reviews 59 reviews
53 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 23, 2012

We have figured out the Friday rush ends at 7, so we arrived at 6:50 and had a 5 minute wait for a table. When we left at eat there was plenty of seating. The Tum-yum soup was excellent, although my favorite is still the seafood miso soup. I had the tuna martini which came in an interesting glass and... More 

Was this review helpful? Yes
Boston, Massachusetts
Top Contributor
196 reviews 196 reviews
144 restaurant reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed September 16, 2012

We decided to eat at Mitsuba over Sumo based on the reviews and comments about the restaurant. We decided to eat sushi and sat in the back of the restaurant at the sushi bar. The wait staff was attentive but distracted. Our meal arrived at different times, which was very frustrating. For example. Miso soup should have arrived first, instead... More 

Was this review helpful? Yes
Utica, New York
Top Contributor
70 reviews 70 reviews
35 restaurant reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 29, 2012

The food is good, but even better is the fun. Everyone sits around the grill and the waiters entertain you while making your food. It's a fun place for older kids and a great place to take visitors. I've taken visitors from all over the world and they have all laughed their way through the meal. Great place for a... More 

Was this review helpful? Yes
New Hartford, New York
Top Contributor
106 reviews 106 reviews
67 restaurant reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed March 10, 2012

I've only actually eaten here once. It is always crowded, they do a poor job of honoring reservations ( meaning you still wait 30 - 45 minutes for your table). The food is fine, if you like the hibatchi style with all the antics, they have that. Not my cup of tea...

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Restaurant Details

Location and Contact Information

  • Address: 8562 Seneca Turnpike, New Hartford, NY 13413
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: (315)-733-8866

Price and Cuisine

  • Cuisine: Japanese, Steakhouse, Sushi

Restaurant Characteristics

  • Good for: Local cuisine, Doing business
Open Hours
Sunday
12:00 pm - 9:30 pm
Monday
4:30 pm - 10:00 pm
11:30 am - 3:00 pm
Tuesday
4:30 pm - 10:00 pm
11:30 am - 3:00 pm
Wednesday
4:30 pm - 10:00 pm
11:30 am - 3:00 pm
Thursday
4:30 pm - 10:00 pm
11:30 am - 3:00 pm
Friday
11:30 am - 3:00 pm
4:30 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Mitsuba Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?