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Phoenician Restaurant

Lebanese, Vietnamese
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Get directions
623 French Rd, New Hartford, NY 13413-1013
315-733-2709
Today
11:30 am - 10:00 pm
Open now
See all hours
Hours:
Sun 11:30 am - 11:00 pm
Mon - Thu 11:30 am - 9:00 pm
Fri - Sat 11:30 am - 10:00 pm
Dining options: Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 23
    Excellent
  • 9
    Very good
  • 3
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good food, terrible service...

We all enjoyed the food, but the service was dreadful. Every step (being seated, getting menus, etc.) took about 3 times as long as it should. As it happens, we were fine with that and we needed some talk time; but it you want to eat and get on with your life it is definitely a mistake. They... read more

4 of 5 starsReviewed April 19, 2015
Wade L
,
Rochester, New York
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37 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Rochester, New York
Top Contributor
72 reviews 72 reviews
50 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 19, 2015

We all enjoyed the food, but the service was dreadful. Every step (being seated, getting menus, etc.) took about 3 times as long as it should. As it happens, we were fine with that and we needed some talk time; but it you want to eat and get on with your life it is definitely a mistake. They either have... More 

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Seneca, South Carolina
Senior Contributor
47 reviews 47 reviews
34 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2015

We used to live in this area and the highlight of coming back is the opportunity to eat at this restaurant. The food is all fresh and home made, I look forward to ordering a little of everything and the leftovers we bring back with us to enjoy another day. This place is consistent and never disappoints, one of the... More 

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New Hartford, New York
Contributor
14 reviews 14 reviews
13 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015 credit card Amex Card Member Review

One more time, George, the owner and our wonderful waitress, Victoria, presented us with dishes perfectly executed and served. For starters, my wife and I ordered a Hummus salad and a Babaganoush salad. The taste reminded us of our time touring the Middle East, many years ago. The main dishes were Shawarma lamb on a skewer, medium rear for my... More 

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Upstate New York
Top Contributor
75 reviews 75 reviews
31 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 4, 2014

The atmosphere, service and of course the food is excellent! The daily buffet is well worth the trip! Delicious, generous!!!

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Utica, New York
Senior Contributor
42 reviews 42 reviews
37 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 29, 2014

I have been here many times and it is always a great experience. Try the platter for 2, you won't leave hungry and there will be enough for lunch tomorrow. I love the hummus, the baba ganoush, the salads and the kabobs. Everything is so good. My only minor complaint is that they tend to serve warm-ish bottled beer, so... More 

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Utica, NY
Top Contributor
335 reviews 335 reviews
211 restaurant reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed November 12, 2014

I have to go to the Phoenician every couple of months to get my Lebanese fix at their Wednesday dinner buffet. The buffet is excellent, with one slight exception, the last two times the food has been warm-ish, but not hot. I am hoping this will be fixed by the next time I go, as that makes a huge difference.

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Utica, New York
Senior Contributor
44 reviews 44 reviews
31 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 9, 2014

We came as a party of three on a week night at about 5pm. There were a total of four s tables including ours. The one young waitress was courteous and gave us menus immediately but seemed not interested. We ordered the olive and cheese appetizer. About a dozen olives with two slices of feta and some dry lettuce with... More 

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Barneveld, New York
Reviewer
5 reviews 5 reviews
5 restaurant reviews
5 of 5 stars Reviewed September 28, 2014

Read the reviews and although most were favorable, one referred to the wallpaper on the wall and totally ripped it apart. If you have been to the Phoenician, you will note that there is no wallpaper and there never has been. That reviewer must of had the wrong name of the restaurant where they ate. I have been going there... More 

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Contributor
15 reviews 15 reviews
15 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 9, 2014

Lebanese cooking like they make for themselves at home. The Karam family, with cousins that own Karam's bakery have a wonderful luncheon buffet and do the same on Wednesday nights so you can pick your favorites and try new things. Clean, neat and personable. Can't ask for anything more. You will love it

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Beverly Hills, Michigan
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014

You can never go wrong. This is a real family restaurant, great service. Terrific food. Not fancy but ALWAYS a good meal. Very reasonably priced.

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Restaurant Details

Location and Contact Information

  • Address: 623 French Rd, New Hartford, NY 13413-1013
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: 315-733-2709

Price and Cuisine

  • Cuisine: Lebanese, Vietnamese
Open Hours
Sunday
11:30 am - 11:00 pm
Monday
11:30 am - 9:00 pm
Tuesday
11:30 am - 9:00 pm
Wednesday
11:30 am - 9:00 pm
Thursday
11:30 am - 9:00 pm
Friday
11:30 am - 10:00 pm
Saturday
11:30 am - 10:00 pm

Questions & Answers

Questions? Get answers from Phoenician Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?