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3938 State Route 31, Liverpool, NY 13090-1312
315-652-3964
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 12
    Excellent
  • 13
    Very good
  • 4
    Average
  • 2
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Good Service with Poor Food

We went to Red Lobster on Route 31 in Liverpool last night and were seated immediately. Our server, Sarah M. was very friendly and efficient. However, things beyond her control went wrong. I ordered grilled garlic shrimp on a skewer. They arrived undercooked, were slightly warm on the outside... read more

2 of 5 starsReviewed February 21, 2015
eyerishwoman
,
Cicero, New York
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32 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Cicero, New York
Top Contributor
137 reviews 137 reviews
110 restaurant reviews
164 helpful votes 164 helpful votes
2 of 5 stars Reviewed February 21, 2015

We went to Red Lobster on Route 31 in Liverpool last night and were seated immediately. Our server, Sarah M. was very friendly and efficient. However, things beyond her control went wrong. I ordered grilled garlic shrimp on a skewer. They arrived undercooked, were slightly warm on the outside, but cool on the inside. I asked our server if they... More 

Was this review helpful? Yes 1
Orleans, Ontario
Contributor
16 reviews 16 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 18, 2015

Good variety but not a good place this time. Food was dry and not very appetizing, not that great. Well located but food could be better prepared.

Was this review helpful? Yes 1
Arnprior, Canada
Contributor
17 reviews 17 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

Large restaurant, excellent food and wonderful service. The meal I had was delicious! A great overall experience!

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Liverpool
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2014

it is a chain that cover up any taste with cream sauce what could be worse over priced overrated service is based on getting you out ASAP Deserts are frozen and microwaved

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed December 1, 2014

Had a great time and good food. They made a few adjustments for me due to a dairy allergy which I appreciated very much!! Cheddar bay biscuits (without the cheddar) - perfection!!!! Shrimp linguini with scampi sauce instead of Alfredo - delicious!

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Baldwinsville, New York, United States
Contributor
13 reviews 13 reviews
6 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 15, 2014

Very good food and service. Love this restaurant and the cheddar biscuits are always fresh and delicious

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Rochester, New York
Top Contributor
1,623 reviews 1,623 reviews
1,074 restaurant reviews
506 helpful votes 506 helpful votes
4 of 5 stars Reviewed September 19, 2014

We went to Red Lobster near the Great Northern Mall last night following our business meeting. It was kind of late when we arrived, but still the place was very full, including a short (5-10 minute)waiting line. As always, the food was very good. I enjoyed a bowl of their lobster bisque, which was good but not over-the-top exceptional. Still,... More 

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Rome, New York, United States
Contributor
19 reviews 19 reviews
16 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

We were greeted and seated with in 10 minutes. Started out with a couple of the special drinks. We then ordered a delicious appetizer. Then of coarse the main coarse. Everything thing was served at the appropriate time and was great. It was my son's Birthday and they acknowledged it by singing Happy Birthday. This was very nice. Our server,... More 

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Clay, New York
Contributor
16 reviews 16 reviews
14 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

Been there several times, and usually they are pretty good. This time one of their new dishes..was exceptional. The medley of seafood and light but tasty sauce over pasta was a real delight. The waitress was pleasant and efficient.

Was this review helpful? Yes 1
Naples, Florida
Top Contributor
228 reviews 228 reviews
200 restaurant reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed June 1, 2014

This is the third Red Lobster we have been to in the past three months, and the food is fairly good and with ample portions - but lacks memorable flavor. The Manhattan clam chowder was too spicy - but the lobster pizza was better, and an excellent value - great with cold draft beer. Its a good place for a... More 

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Restaurant Details

Location and Contact Information

  • Address: 3938 State Route 31, Liverpool, NY 13090-1312
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Liverpool
  • Phone Number: 315-652-3964

Price and Cuisine

  • Cuisine: Seafood
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Red Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?