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Red Robin Gourmet Burgers

880 New Loudon Rd, Latham, NY 12110
(518) 782-5121
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Ranked #58 of 115 restaurants in Latham
Hours:
Sun 11:00 am - 9:00 pm
Mon - Wed 11:00 am - 10:00 pm
Thu 11:00 am - 10:30 pm
Fri - Sat 11:00 am - 11:00 pm
Cuisines: American
Most recent review
- Aug 5, 2014
Restaurant details
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51 reviews from our community

54% Recommend
    9
    19
    10
    6
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Cohoes, NY
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 5, 2014 via mobile

I have been to Red Robin several times and each time it seems to get worse. This last trip was by far the worst. My mom, husband and I took my 11 year old nephew for lunch on a Saturday afternoon. It wasn't overly crowded,a typical busy weekend afternoon. Our service was terrible. Took forever to get drinks and almost... More

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Ballston Spa, New York
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 21, 2014

They no longer honor smart shopper coupons. Apparently they are no longer a franchise, and now corporate, so they can't afford for a free kids meal. Does anyone care who owns the place and new policy? We will find a new place for a family friendly night out.

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Troy, New York
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 4, 2014 via mobile

My fiancé and I love this restaurant. We went yesterday for lunch and out waitress Ashley was great. She must have known we were hungry and gave us French fries to snack on while we waited for our meal. The atmosphere is definitely geared towards family so if you are looking for a quite place to chat this is not... More

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Hemmingford, Canada
Top Contributor
59 reviews 59 reviews
37 restaurant reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 12, 2014 via mobile

Just spent 10 hours on the road. Need a good meal. 2 minutes from our hotel, we find a Red Robin....Yummm! Paul, our server is nice and prompt. Order a beer. Perfect cold temp. Soups, both French Onion and Clam Chowder .... Perfect Burgers, Bacon Cheeseburger and Too Damn Good are good. Asked for Well Done, got Medium Done. But,... More

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Binghamton, New York
Senior Contributor
27 reviews 27 reviews
19 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 28, 2013

I rely on Red Robin for a good meal, aka a good burger, when traveling. So far I haven't been disappointed. This stop the fish and chips caught my eye and I was amazed at how good they were. I know I will probably have to do some kind of penance for not ordering a burger at Red Robin, but... More

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Albany, NY
Top Contributor
65 reviews 65 reviews
38 restaurant reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed September 27, 2013 via mobile

My 8 yr old daughter begged me to pick a different dinner spot since the last time we went her children's turkey burger tasted like a bottle of salt. I convinced her a formal burger or chicken would be better....well, wrong....a. They delivered food with no silverware or napkins....after chasing a waiter down, I was informed there was no clean... More

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Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 9, 2013 via mobile

We ordered two appetizers and two entrees. Ten minutes later our main meals come out. I go um we ordered apps. Two minutes later our appetizers come out. Food getting cold as we hurry to scarf it all down. Not even an apology or discount being that we could hardly finish it all. Plus would've been nice to get more... More

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dallas, tx
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 4, 2013

I love the food, but it's just too much. the burgers and fries are over sized. people talk about eating smaller portion is healthier for you. Well someone forgot to tell RED ROBIN!

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bismarck nd
Contributor
16 reviews 16 reviews
14 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 25, 2013

Had the mushroom hamburger which was supposed to have a cheese sauce and sliced cheese--it had neither and was completely tasteless. The canned mushrooms were the only thing that had any flavor. The hamburger was like cardboard. Ordered a cherry-lime drink and the bartender omitted all of the cherry flavoring and cherries. When I asked for cherries, she had to... More

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Syracuse, New York
Senior Contributor
29 reviews 29 reviews
17 restaurant reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 3, 2013

Food was cold we did a to go order and half of our food was missing! The bartender that took our order was rude and didn't listen to anything we asked for. Seriously needs to work on her customer service skills.

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