We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Robin Gourmet Burgers

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
880 New Loudon Rd, Latham, NY 12110
(518) 782-5121
Website
Improve this listing
Today
11:00 am - 10:30 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Wed 11:00 am - 10:00 pm
Thu 11:00 am - 10:30 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 77 reviews
Visitor rating
  • 15
    Excellent
  • 26
    Very good
  • 18
    Average
  • 9
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Unlike other Red Robins.

I went there for a turkey burger and it was only maybe 4 ounces. I had the unlimited salad and both seemed a lot smaller to what I am used to. A server at another Red Robin said I might have been served a child's portion. The server was very nice but when I go back to this area I... read more

3 of 5 starsReviewed August 23, 2015
777Tahoe
,
Illinois
Add Photo Write a Review

77 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • German first
  • Any
English first
Voorheesville, New York
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2015 NEW

I am not a fan of fast food, but unfortunately, my wife is. Burgers in particular. So naturally we have tried the Juicy Burger and the Five Guys in our area. As far as I am concerned they were both terrible. So, when the Wife suggested we try Red Robin Gourmet Burgers I was less than enthusiastic. When we entered... More 

Was this review helpful? Yes
Illinois
Level Contributor
46 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 23, 2015

I went there for a turkey burger and it was only maybe 4 ounces. I had the unlimited salad and both seemed a lot smaller to what I am used to. A server at another Red Robin said I might have been served a child's portion. The server was very nice but when I go back to this area I... More 

Was this review helpful? Yes
Schenectady, New York
Level Contributor
116 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed August 12, 2015

I went to dinner here the other day with my parents, and I'm not sure if we hit them on a bad night or the quality has gone down here. First, the weird thing was they were either totally ignoring my father or are just oblivious as the girl seating us said "You ladies can follow me this way." Ummm...... More 

Was this review helpful? Yes
Troy, New York
Level Contributor
7 reviews
6 restaurant reviews
5 of 5 stars Reviewed August 12, 2015

I come here with my partner all the time! we never have anything bad to say! If we ever have an issue they correct it with out any hesitations. I love that the staff remember us or have seen us else ware and make conversation.

Was this review helpful? Yes
Hunter, New York
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 26, 2015

Service was adequate, the burger itself was almost tasteless, the fries not the hottest temperature wise. When the server comes around after you are done to ask if you'd like more fries.... it seems they would catch you mid meal. The portion of fries was small so another portion with my burger would have been nice. Other places offer a... More 

Was this review helpful? Yes
Albany, New York
Level Contributor
137 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 23, 2015

I'd been to a Red Robin in Poughkeepsie, NY years back, and left with the memory of their fries being way too salty, an average veggie burger, with the milkshake being the best part of the meal, so I was hesitant to go to Red Robin again. I'm happy to say that, assuming the overseasoning was not a twice coincidence... More 

Was this review helpful? Yes
Montreal, Canada
Level Contributor
71 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 19, 2015

My stop here was on the way home from New Jersey. The service at this location was extremely good, with an excellent waiter who not only made sure all the food items were properly handled, but who also hunted down some directions to a specific store for me as well as getting me a new affinity card to replace the... More 

Was this review helpful? Yes
Lake George, New York
Level Contributor
238 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 282 helpful votes
2 of 5 stars Reviewed June 30, 2015

Was so much better before this became a corporate location. The food quality has diminished greatly and the service has gotten worse. Overall this is rather disappointing.

Was this review helpful? Yes
Latham, New York
Level Contributor
47 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 22, 2015

Family wanted to go out for dinner so they picked the Red Robin. We had not been there for a while so we said why not. How disappointing our visit was. They changed the garlic french fries, from a nice buttery coating to some kind of dry, salty stuff that they shake on. They changed the Caesar salad to a... More 

Was this review helpful? Yes
Shokan, New York
Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 19, 2015

Although crowded, it was organized and pleasant. Food was served promptly and with a smile!!! red Robin can take pride in this location!!!

Was this review helpful? Yes

Travelers who viewed Red Robin Gourmet Burgers also viewed

 

Been to Red Robin Gourmet Burgers? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 880 New Loudon Rd, Latham, NY 12110
  • Location: United States  >  New York (NY)  >  Latham
  • Phone Number: (518) 782-5121

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:30 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?