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Ponderosa

State and King St, Herkimer, NY 13350
315-866-0110
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Ranked #19 of 35 restaurants in Herkimer
Price range: $9 - $14
Cuisines: Steakhouse
Most recent review
- Aug 12, 2014
Restaurant details
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20 reviews from our community

25% Recommend
    3
    2
    6
    6
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Buffalo, New York
Contributor
15 reviews 15 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2014

The place needs a remodel and cleaning. We ordered a steak, fried shrimp, cheeseburger and food bar. The actual food was good, the food bar was terrible. The food was crusty and the lettuce was soaking in water. The servers were nice. The bathrooms were frightening, filthy with a wet floor originating from the toilets. I would not recommend this... More

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Herkimer, New York
2 reviews
2 of 5 stars Reviewed August 9, 2014

Its okay except for the diarrhea at 2am the bathrooms need to be cleaned badly the only thing I like is the boneless wings and the cucumbers and they need better servers because the and take forever and every time I go there I servers sitting getting free food because they work there they even let there families eat free... More

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Herkimer, New York
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 12, 2014

Food is vary good I like the mac and cheese, wings,and meatloaf on the buffet. We waited a little while just for the waiter to fill my soda and it was the wrong size. I hate the restroom you can see small pipes from the walls and one toilet was out of order. (this always happens.)

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New Britain, Connecticut
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 28, 2014

We ended up here because the diner that we had intended to eat at was closed on Sunday evenings. It wasn't a great experience, disjointed menu, young staff that seemed more interested in each other than the diners and a school cafeteria style atmosphere that did not live up to the memories I have of this chain from my childhood.... More

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Upstate NY
Senior Contributor
41 reviews 41 reviews
23 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 13, 2014

The food here is okay - typical buffet-style salad bar and assortment of hot dishes. Food seems pretty fresh. Staff is friendly and attentive. The restaurant itself, however, is in dire need of a refurb - looks very dingy and the restrooms are gross. Even the parking lot needs a facelift.

Was this review helpful? Yes 1
Norwich, Connecticut
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 6, 2014

Can't beat the value. Not a good place if you're on a diet. The salad bar is very good with lots of variety. Volcano cake is great!

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Norwich, Connecticut
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 26, 2013

Probably the best that I've ever been to. Last time there no one came to ask what we wanted to drink. We asked one of the staff and the manager came over. We told her that there was no problem and that they probably didn't know that we were there. She apologized and got our drinks quick. We didn't mind... More

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Thornwood, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2013

good fast food buffet; wonderful, attentive staff; discounts available from hotel & also senior discounts

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West Winfield, New York
Contributor
14 reviews 14 reviews
11 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

Ponderosa in Herkimer or New Hartford, N.y. is a great place to go with your family. The buffet is really good. The meals are very good. The staff at ponderosa will make it right with you if something is not right. You can join the ponderosa club and get great coupons to go eat there. I been going to ponderosa... More

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Washington, Illinois, United States
Top Contributor
58 reviews 58 reviews
44 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 5, 2013

I'm not sure the food is being kept at the proper temperature. The salad dressings were disgusting, the mashed potatoes were obviously fake and didn't include enough butter or salt to make them resemble real ones. The baked potato I ordered was obviously over-cooked and shriveled to almost nothing. The meats I tried were tasty, but that was it. The... More

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