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Crazy Otto's Empire Diner

Certificate of Excellence
$$
American, Hamburgers, Family Fare, Diner
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100 West Albany St., Herkimer, NY 13550
315 866 8801
Website
Today
5:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun - Tue 5:00 am - 3:00 pm
Wed - Sat 5:00 am - 9:00 pm
Dining options: Lunch, Dinner, Brunch, Breakfast

TripAdvisor Reviewer Highlights

Read all 104 reviews
Visitor rating
  • 58
    Excellent
  • 29
    Very good
  • 9
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
whata burger

This is what old time diners are all about. What a great find. Burgers were great and atmosphere was fun !! we will be back !

5 of 5 starsReviewed June 30, 2015
jacmacster
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104 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015 NEW

This is what old time diners are all about. What a great find. Burgers were great and atmosphere was fun !! we will be back !

Was this review helpful? Yes
Level Contributor
34 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 28, 2015 NEW

Haven eaten here on three different occasions,alt have been great experiences,. The burgers a top notch, no premade hamburgers here, Just good ground beef and hand made patties. The staff is warm and welcoming . Breakfast, lunch and dinner are always available. Always leave room for desserts , a good selection of pies and chocolate cake.

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Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2015 NEW

This place is a train themed diner with a ton of character and the food quality and portions to match. We got the Riggies, the Loose Caboose Burger, French Toast with Bacon, Philly Cheesesteak, Clam Chowder, and a Cheeseburger with fries. Everything was right on point. Juicy burgers, perfectly prepared beef, sweet french toast, and an amazing pink sauce that... More 

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Rochester, NY
Level Contributor
88 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed June 19, 2015

Parking out front is at meters, so one becomes committed as soon as one parks the car. Pity, as one glance at the menu shows rather high prices for diner food. We both ordered the soup and 1/2 sandwich, tuna salad with coffee for almost $10. The soup was tepid, but helpful staff gladly heated it up. I found the... More 

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Massachusetts, USA
Level Contributor
69 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 15, 2015

What fun. A true diner experience. High energy. Good diner food (huge portions...ASK about the pancakes first!). Went there for breakfast two days in a row. Very popular place.

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1 review
5 of 5 stars Reviewed June 1, 2015 via mobile

First time ever being here! Came up from the Northwest corner of ct to mine some herkimer diamonds! I am a HUGE breakfast person... I will eat it all day every day... first glance.. typical diner.. but inside was whole other story.. it was bright and busy and tons of people laughing and talking. There were license plates from all... More 

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Cardiff, United Kingdom
Level Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 29, 2015

We went here twice for breakfast on a recent trip, and had a good experience both times. The waitress was friendly and accommodating, and the service expedient. The decor is fun, and the place was pretty clean. The food was pretty decent for its class; as good as you would expect for the type of establishment and we had no... More 

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Albany, New York
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 30, 2015

Old style diner in the long format, decorated with models, movie posters, old photos, and various stuff. Brings out the fifties style in force! Fantastic large omelets worth splitting. Try the Meat lovers. Burgers are also well worth it if you are hungry!

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Stratford, Canada
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 27, 2015

I am saying average....but its maybe bit unfair. The food was fine, service fine.....but the place had an odd smell. Daughter thought it smelled like urine.....frankly a good cleaning would help this place a whole lot.

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Herkimer, New York
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

The food is very good and you do get a lot, but I think it's a little pricey, I probably wont go back

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Additional Information about Crazy Otto's Empire Diner

Address: 100 West Albany St., Herkimer, NY 13550
Phone Number: 315 866 8801
Location: United States  >  New York (NY)  >  Herkimer
Open Hours:
Sunday 5:00 am - 3:00 pm
Monday 5:00 am - 3:00 pm
Tuesday 5:00 am - 3:00 pm
Wednesday 5:00 am - 9:00 pm
Thursday 5:00 am - 9:00 pm
Friday 5:00 am - 9:00 pm
Saturday 5:00 am - 9:00 pm
Average Prices: USD 10
Cuisine: American, Hamburgers, Family Fare, Diner

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Restaurant Details

Location and Contact Information

  • Address: 100 West Albany St., Herkimer, NY 13550
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: 315 866 8801

Price and Cuisine

  • Average Prices: USD 10
  • Cuisine: American, Hamburgers, Family Fare, Diner
Open Hours
Sunday
5:00 am - 3:00 pm
Monday
5:00 am - 3:00 pm
Tuesday
5:00 am - 3:00 pm
Wednesday
5:00 am - 9:00 pm
Thursday
5:00 am - 9:00 pm
Friday
5:00 am - 9:00 pm
Saturday
5:00 am - 9:00 pm

Questions & Answers

Questions? Get answers from Crazy Otto's Empire Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?