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Root Five Waterfront Restaurant

4914 Lake Shore Rd, Hamburg, NY 14075-5661
716-627-5551
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Ranked #27 of 101 restaurants in Hamburg
Price range: $25 - $100
Cuisines: American, Seafood, Bar
Good for: Families with children, Outdoor seating
Dining options: Lunch, Dinner, Reservations, Late Night
Restaurant details
Good for: Families with children, Outdoor seating
Dining options: Lunch, Dinner, Reservations, Late Night
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94 reviews from our community

55% Recommend
    23
    29
    9
    9
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Niagara Falls
Senior Contributor
26 reviews 26 reviews
17 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 19, 2014 NEW

This place is so much larger inside that it looks, wow. We ate inside at a table by the window, the view was lovely and the restaurant was very clean. The waitress was friendly and did a great job. The prices were a bit higher than we expected, we should have asked for the pub menu but did not realize... More

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Buffalo, New York
Contributor
15 reviews 15 reviews
9 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 31, 2014

Upon arrival, we were greeted and promptly seated at a water edge view table. Our waitress was delightful and service met our expectations from water glasses being filled, wine order being taken and served, followed by prompt, friendly and courteous orders being taken, food served and plates cleared upon finishing. Being a first time visitor, we checked out the surroundings... More

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Orchard Park, New York
Senior Contributor
40 reviews 40 reviews
27 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 30, 2014

Took a friend to Root Five and was a little concerned about the signs advertising a new chef. We were seated outside and were handed a dinner menu. It was a little more extensive and expensive than what we were expecting, so we asked for and very graciously received a pub menu. I ordered the pulled pork and corn bread... More

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Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2014

We have dined at Root Five several times as the water view is never a disappointment. We were seated on the patio per our request as we just wanted a cocktail and a sandwich. We both ordered beef on weck. The beef was an unusual color and so tough making it inedible. A complaint to the manager resulted in ONE... More

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Buffalo, New York
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 28, 2014

I have been to this restaurant numerous times in the past, for both dinner and private parties, and was never disappointed in the food. I went last night for a birthday celebration and I wanted to walk out. While there is a chalk board sign in the front of the restaurant stating that they are working on "improvements", a better... More

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West Seneca, New York
1 review
2 of 5 stars Reviewed July 28, 2014

Had reservations for 6 of us for my birthday dinner on a Sunday evening. When we arrived I was surprised to see we really didn't need them...plenty of tables available. I had been there plenty of times and was so looking forward to their crab cakes and excellent filet dinner. The menu was completely changed...they explained they had a new... More

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Syracuse, New York
Top Contributor
113 reviews 113 reviews
67 restaurant reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

For such a huge place, there is a real sense of intimacy no matter where you sit. We were fortunate enough to get a table in the cocktail area. From our table we could see the Hamburg skyline and the shoreline in Ontario. The service was very good, and our meals were good, with the exception of the lobster bisque,... More

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Fort Myers, Florida
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

I've been to this restaurant last year and before that BUT OH MY THE FOOD WAS AWFUL TODAY. There were 9 of us with reservations. We arrived at 12:45 and joined the others. The waitress didn't show up til after 1:00pm. We ordered and then found out it was from the wrong menu. The room was cold in July. I... More

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Hamburg, New York
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 23, 2014

We wanted something special for our daughter's 13th birthday dinner. It was a beautiful day, so we decided on Root 5. I do realize that when sitting outdoors bugs are inevitable. I do feel that the dead ones could have been wiped off our table prior to seating us. The food was decent, the crab cakes were excellent. Our reservation... More

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Webster, New York
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

My husband andI were out for a Sunday drive and came across this place. We are from Rochester, and this place is on Lake Erie southwest of Buffalo. Per our awesome server, Megan, my husband enjoyed the lobster mac and cheese. I had the beef on weck. Both were delicious. The prices were very reasonable, and the outside seating was... More

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