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Waterstone Grill

Certificate of Excellence
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3679 Commerce Place, Off Camp Road, Highway 75, Hamburg, NY 14075
+1 716-646-4400
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 9:30 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Brunch, Breakfast, Lunch, Dinner, Late Night, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 193 reviews
Visitor rating
  • 89
    Excellent
  • 63
    Very good
  • 22
    Average
  • 9
    Poor
  • 10
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Lunch

Went to lunch before Christmas to pickup a few gift certificates for Xmas presents..... We've been there before for dinner & enjoyed our meals. It's a nice addition to the other restaurants in the town of Hamburg. I'd recommend it!

4 of 5 starsReviewed 4 weeks ago
Kathy S
,
Hamburg, New York
via mobile
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193 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Orchard Park, New York
Level Contributor
52 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My first experience was shortly after opening about two years ago. It was for an Easter brunch. Food was plentiful and prepared well. About two months after this visit, we came for dinner. It was not a good experience this time. The waitress seemed to ignore our table and waited on tables near ours. After at least 20 minutes when... More 

Helpful?
Thank Frank N
Ontario
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Excellent cocktails but the food was average at best. We were dissatisfied the rice and the managers initial response was that it was "his first complaint tonight". Prices were steep for service provided. 18% gratuity was automatically charged without prior communication of this policy.

Helpful?
Thank Just_2_let_you_know
Hamburg, New York
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Went to lunch before Christmas to pickup a few gift certificates for Xmas presents..... We've been there before for dinner & enjoyed our meals. It's a nice addition to the other restaurants in the town of Hamburg. I'd recommend it!

Helpful?
Thank Kathy S
Grande Prairie, Alberta
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My father and I were staying at the Hamburg Super 8 nearby and spotted this place on the way to the hotel. We thought we would take a gamble and check it out and WOW, what a great place! Super friendly staff, a great bar, a great beer/wine selection and top-notch food. I had a sirloin steak and my dad... More 

Helpful?
Thank B-Rockn_it
Cary, North Carolina
Level Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Got stuck in a snow storm and stopped for a great lunch. Best French onion soup and sandwiches were outstanding. Not bad for New Years Day.

Helpful?
Thank gobber12
Dunkirk, New York
1 review
5 of 5 stars Reviewed December 30, 2015

We have been there several times over the past year. It is a relaxed environment, casual or classy attire would be appropriate for your dining experience.

Helpful?
Thank Sheryl M
Level Contributor
43 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

Stopped in a blizzard and received a tremendous welcome. Had the Mahi and the chowder which was excellent. The staff was wonderful...friendly, efficient and in the holiday spirit! Stop and enjoy the food. It's filled with locals who are really friendly!

Helpful?
Thank QsbyTraveler
Buffalo, New York
Level Contributor
31 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 11, 2015

We were looking for a good place to go on a busy Saturday evening, the place we wanted had an hour wait for a table, so we came upon this place and decided to give it a try, some friends said it was really good when they attended a banquet there. We waited longer than the promised 15 minutes, it... More 

Helpful?
Thank buftone_68
Markham, Canada
2 reviews
5 of 5 stars Reviewed December 7, 2015

We were staying at the Quality Inn and this was the only spot that looked like a decent place to eat. Service, price and quality were all spot on! Highly recommended.

Helpful?
Thank Laura M
Albany,Ny
Level Contributor
4 reviews
5 of 5 stars Reviewed December 5, 2015

The portions were pretty big, and well worth the money. The restaurant was very convenient to the local Holiday Inn Express. Overall it was a very nice dining experience.

Helpful?
Thank Stephen B

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Restaurant Details

Location and Contact Information

  • Address: 3679 Commerce Place, Off Camp Road, Highway 75, Hamburg, NY 14075
  • Location: United States  >  New York (NY)  >  Hamburg
  • Phone Number: +1 716-646-4400

Price and Cuisine

  • Average Prices: USD 6 - 31
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
9:30 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waterstone Grill and other visitors
1 question
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4 months ago

See all questions (1)

Questions? Get answers from Waterstone Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?