We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waterstone Grill

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
3679 Commerce Place, Off Camp Road, Highway 75, Hamburg, NY 14075
+1 716-646-4400
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 9:30 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch, Breakfast, Brunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 149 reviews
Visitor rating
  • 71
    Excellent
  • 51
    Very good
  • 11
    Average
  • 8
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Delicious surprise

Wandered into this restaurant for lunch. We were practically the only ones there. We had a very fun server. We all had salads and we all enjoyed them.The were fresh.

4 of 5 starsReviewed June 9, 2015
Linda C
,
Cloverdale, California
Add Photo

149 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • German first
  • Any
English first
Kitchener, Canada
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2015

We were in Hamburg for a softball tournament and stayed at the Red Roof Inn right beside The Waterstone Grill. It was highly recommended by the hotel staff so we had a meal there the first night of our stay. From the second we walked in there was a very friendly feel to The Waterstone Grill. The host was smiling... More 

Was this review helpful? Yes
Hamilton, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

Great food and service, especially love the 2 can dine special that is available through the week. Always fresh and wonderfully prepared meals.

Was this review helpful? Yes
Cloverdale, California
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 9, 2015

Wandered into this restaurant for lunch. We were practically the only ones there. We had a very fun server. We all had salads and we all enjoyed them.The were fresh.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 6, 2015

Our party was traveling through Hamburg on the way to upstate NY and stopped here for dinner at the recommendation of hotel staff. The restaurant has the atmosphere of a homey, traditional steak place with soft-dark decor and mildly dim lighting. The party ordered a variety of steaks that looked excellent and I had the bourbon pork chop, which I... More 

Was this review helpful? Yes
Sandpoint, Idaho
Level Contributor
3 reviews
1 of 5 stars Reviewed June 5, 2015

Found the location via my Garmin on the way from West Virginia to Toronto. Place looked great and inviting. Ignored by server for 15 minutes; 45 minutes to get 4 lunch burgers. Total of 24 customers in the dining room. Couple came in after us, had long chat with our server, then drinks, appetizer, another chat, then meal and were... More 

Was this review helpful? Yes
Hamburg, New York
Level Contributor
45 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 3, 2015 via mobile

Absolutely wonderful broiled fish and always consistent with size and flavor - the host Glen is always pleasant and takes time to ensure all guests are satisfied - outdoor seating is great when weather permits- you can confidently order anything off the menu and be very satisfied - even the bar staff has improved with attentive since first opening !

Was this review helpful? Yes
Ohio
Level Contributor
63 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 29, 2015

We stopped in for an evening snack/late dinner. We were going to get an appetizer to share. We got the chicken salad instead of an appetizer for something lighter. It was much larger than we expected. It included TWO chicken breasts along with all of the other toppings. It was delicious. Together, we were unable to finishing it all. They... More 

Was this review helpful? Yes
Lake View, New York
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 21, 2015

The food was very good but when I ordered my drink they called it Dewars but not really sure what it was. Now I have been drinking Dewars scotch for 30 years and can certainly identify it. Of course the waitress said she saw the bartender pour it from the Dewar's bottle, my bet was cutty sark or a replacement.... More 

Was this review helpful? Yes
Indianapolis, Indiana
Level Contributor
47 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 21, 2015

This is a pricey restaurant, but the food is awesome, the waiters are awesome. Lights are set really low, great atmosphere for friends and family to get together.

Was this review helpful? Yes
Roseville, California
Level Contributor
140 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed May 18, 2015

Our large group chose Waterstone Grill because of its great reviews, and sadly our experience was nowhere near great. Our visit began badly with the server telling us they had run out of our selected wine. When he brought our alternate selections, he mixed up the two white wines, which we realized as soon as we tasted them. Neither was... More 

Was this review helpful? Yes

Travelers who viewed Waterstone Grill also viewed

 

Been to Waterstone Grill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waterstone Grill

Address: 3679 Commerce Place, Off Camp Road, Highway 75, Hamburg, NY 14075
Phone Number: +1 716-646-4400
Location: United States  >  New York (NY)  >  Hamburg
Open Hours:
Sunday 9:30 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Average Prices: USD $6 to $31
Cuisine: American, Seafood

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 3679 Commerce Place, Off Camp Road, Highway 75, Hamburg, NY 14075
  • Location: United States  >  New York (NY)  >  Hamburg
  • Phone Number: +1 716-646-4400

Price and Cuisine

  • Average Prices: USD $6 to $31
  • Cuisine: American, Seafood
Open Hours
Sunday
9:30 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Waterstone Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?