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Waterstone Grill

Certificate of Excellence
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3679 Commerce Place, Off Camp Road, Highway 75, Hamburg, NY 14075
+1 716-646-4400
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 9:30 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 130 reviews
Visitor rating
  • 63
    Excellent
  • 44
    Very good
  • 9
    Average
  • 7
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Pleasant evening with friends

This was my first visit and my wifes 4th or 5th. Very crowded, (Saturday nite) however, the service was great along with the food. The Collimari was excellently prepared and the arrival of the servings were well timed, especially my draught beer. Our waiter was very friendly and... read more

5 of 5 starsReviewed March 1, 2015
Jerry G
,
Hamburg, New York
Good for:
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
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130 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Hamburg, New York
1 review
5 of 5 stars Reviewed March 1, 2015 NEW

This was my first visit and my wifes 4th or 5th. Very crowded, (Saturday nite) however, the service was great along with the food. The Collimari was excellently prepared and the arrival of the servings were well timed, especially my draught beer. Our waiter was very friendly and thoughtful I definitely will return to try other parts of the menu... More 

Was this review helpful? Yes
Miami, Florida
Top Contributor
74 reviews 74 reviews
51 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 1, 2015 NEW

I had passed this restaurant a few times in the past year and wondered how it was. We decided to have dinner and it has a very nice atmosphere and decor. The bartender was very nice and had us laughing about the nature of the drink specials. The food was very good and I would recommend it to family and... More 

Was this review helpful? Yes
West Seneca, New York
Top Contributor
156 reviews 156 reviews
104 restaurant reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed February 25, 2015

An appealing menu, attractive environment and the most attentive young man as your server should make for a marvelous experience! BUT-when I ordered the grilled Steak and Portobello Salad, I was so disappointed! The steak, ordered medium rare came in various shaped chucks some medium, many well done with that over tenderized texture. The portabello mushroom was cold from the... More 

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Rochester, New York
Top Contributor
65 reviews 65 reviews
26 restaurant reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 25, 2015

Stopped here on the way home. Didn't expect this caliber of restaurant at a "hotel" exit. We were seated immediately as it was cold and not a lot of people had ventured out. The waiter, Dan, followed shortly after we were settled and asked if we wanted anything to drink. We asked for a couple of minutes to look at... More 

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Buffalo, New York
Top Contributor
586 reviews 586 reviews
232 restaurant reviews
294 helpful votes 294 helpful votes
4 of 5 stars Reviewed February 22, 2015

Always see packed parking lot and had assumed this was extra special. It was good but not great. Interior with fireplace, bar etc was very well done Ashley our waitress was lovely and enthusiastic Wife had "Prime Rib" sandwich which seemed like any "Philly Steak" I had Chicken Marsala. Large portions. Sauce seemed far to similar to "brown gravy" They... More 

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Hamburg, NY
Senior Contributor
30 reviews 30 reviews
20 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 18, 2015

Ate here with another couple and was pleasantly surprised. They had chicken Marsala. I had pork tenderloin. Good portions, nice presentation.

Was this review helpful? Yes
Hamburg, New York
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

The Waterstone grill is the best place for a meal in Hamburg. Food is delicious and the service is great. Only day one seems to have problems is on Fridays. Their fish fry is outstanding and the wait is somewhat long. Other days of the week are not really a problem. Always crowded which means the food is good!!!

Was this review helpful? Yes
Hamburg, New York
Contributor
17 reviews 17 reviews
11 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2015

I originally reviewed Waterstone about a year ago, and still rave about the scallops. Melt in your mouth and are sweet. They were about $18 when we first started going there, around $22 a year ago, $24.99 approx a few months ago, and today, $27.99! Really good, but you just get 4. My wife asked to substitute rice with garlic... More 

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Hamburg, New York
1 review
1 of 5 stars Reviewed February 13, 2015

waited extremely long time to get waited on, waited even longer for our meal that never came, manager said he couldn't help the way the orders go in when I told him other tables already got their order and they had ordered burgers, which I had ordered also, I just got up and left, no apology or anything

Was this review helpful? Yes
LANCASTER, NY
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2015

We had a lovely dinner and a great waitress. Our only complaint was the parking lot. The snow was horrendous and the sidewalk was not shoveled at all, only by the door! All the handicap spots were loaded with snow, making it very difficult to walk in. And now with all the spotlights shinning on shoveling. I think they need... More 

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Restaurant Details

Location and Contact Information

  • Address: 3679 Commerce Place, Off Camp Road, Highway 75, Hamburg, NY 14075
  • Location: United States  >  New York (NY)  >  Hamburg
  • Phone Number: +1 716-646-4400

Price and Cuisine

  • Average Prices: USD 6 - 31
  • Cuisine: American
Open Hours
Sunday
9:30 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Waterstone Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?