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Otto's Restaurant

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3972 Union Rd, Cheektowaga, NY 14225-3424
716-632-2035
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Today
12:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 11:00 pm
Mon - Fri 11:00 am - 12:00 am
Sat 11:00 am - 1:00 am
Dining options: Late Night, Lunch, Dinner, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 50 reviews
Visitor rating
  • 19
    Excellent
  • 14
    Very good
  • 7
    Average
  • 4
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
I dream of the Baked Ziti...

Two locals from Buffalo recommended this place to us. We descended en masse (parents and kids from a sports team). Do not be put off by the decor - it's done in 'early rec room.' Not fancy at all - but clearly, the staff and the kitchen know exactly what they are doing. The food here is fabulous... read more

4 of 5 starsReviewed 2 weeks ago
Elissa F
,
Toronto, Canada
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50 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Toronto, Canada
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two locals from Buffalo recommended this place to us. We descended en masse (parents and kids from a sports team). Do not be put off by the decor - it's done in 'early rec room.' Not fancy at all - but clearly, the staff and the kitchen know exactly what they are doing. The food here is fabulous. My husband... More 

Helpful?
Thank Elissa F
Rochester, New York
Level Contributor
26 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were all hungry on a Friday evening and Ottos was close by. Not being from the area I was in no position to recommend any restaurant. Go with the flow. My dining companions said the food was good and the atmosphere casual. Yes it was very casual. Don't expect too much in atmosphere, but the food was out to... More 

Helpful?
Thank Howardto
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 26, 2015 via mobile

My husband and I go to this restaurant for his birthday every year and haven't had a problem. We love the food and if you're a regular, the staff is pretty friendly. But we went on a Friday night before the patio opened in the spring and waited a long time for service. Even once we ordered the staff was... More 

Helpful?
Thank BuffaloCorina
East Haven, Connecticut
Level Contributor
39 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 8, 2015

I was staying at the Holiday Inn Express.Looking for a convenient place for some Italian food. The front desk mgr suggested Ottos. He hit a Home run. The staff was very friendly and I received a plate of pasta like you see in a movie. Two delicious meatballs and a nice Italian Sausage. With my Drink and tip I was... More 

Helpful?
Thank LUDS96
Buffalo, New York
Level Contributor
109 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed September 17, 2015 via mobile

Close to my house so thought it would be convenient location to meet up with family for dinner. Everything I ordered had to be thrown out or sent back which I rarely if ever do. The clams were so chewy they were not edible. My mother was kind enough to report this to the server who did remove them from... More 

Helpful?
Thank nmercer75
Boiling Springs, North Carolina
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 9, 2015

Good food, atmosphere is old and dark. Could use an update in appears but if you like good Italian food and do not mine the out dated area. Then Otto's is the place to go ! They do have an upstairs area for small business meetings and no cost if you order food.

Helpful?
Thank jodil101
Cheektowaga, New York
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

Restaurant itself needs update, we do takeout of food since we are so close. Spaghetti and meatballs excellent, not too spicy but does have a tang.

Helpful?
Thank MindyMin55
Cheektowaga, New York
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2015

My wife and I eat at Otto's about once a month. All the food is excellent, but their Raw Clams are the best, regardless of the time of the year. I also am a big fan of their spaghetti and meatballs. The service is always prompt and friendly, and the prices are reasonable. You can't go wrong at Otto's.

Helpful?
2 Thank Dan R
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

Great food, poor atmosphere, great service. I stopped in because of sign advertising fresh clams. Great steamed clams and wonderful marinar sauce.

Helpful?
Thank Harold M
Williamsville, New York, United States
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 24, 2015

We were there around lunch and dinner time and I thought the prices for dinner were kind of high given the decor. Seemed like a decent sandwich joint so we had a club sandwich and a chicken finger sub. Both were excellent and priced very reasonable. I'd have no problems going back and might pony up the $$and try dinner!

Helpful?
Thank Sharon L

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Restaurant Details

Location and Contact Information

  • Address: 3972 Union Rd, Cheektowaga, NY 14225-3424
  • Location: United States  >  New York (NY)  >  Cheektowaga
  • Phone Number: 716-632-2035

Price and Cuisine

  • Average Prices: USD 12
  • Cuisine: Italian
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 1:00 am

Questions & Answers

Questions? Get answers from Otto's Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?