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The Cheesecake Factory

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1 Walden Gallaria, Cheektowaga, NY 14225
(716) 685-2600
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Breakfast, Dessert, Lunch, Dinner, Delivery, Late Night, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 408 reviews
Visitor rating
  • 192
    Excellent
  • 136
    Very good
  • 51
    Average
  • 24
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Consistently good.

I've eaten at this restaurant many times, and one thing I've noticed is the consistency. If you're going for lunch, you're best to arrive before 11:45am, otherwise be prepared to wait an hour or longer. I'm not kidding, arrive at 12:15pm and you'll see what I mean. This place gets BUSY... read more

4 of 5 starsReviewed March 23, 2015
TravellinDaveHead
,
Toronto, Canada
Good for:
  • Special occasions
  • Families with children
  • Large groups
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408 Reviews from our TripAdvisor Community

Date | Rating
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English first
Buffalo, New York
Contributor
19 reviews 19 reviews
11 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 4, 2015 NEW via mobile

So I'm not new to this restaurant. I don't go often but whenever I do, I enjoy the food. This day was no different. I ordered the stuffed chicken tortillas, something I've never tried before. Stuffed chicken, menu says spicy but I didn't notice it and I'm not a fan of spicy, covered with melted cheese, tomatillo sauce and cilantro.... More 

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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
16 restaurant reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 1, 2015 NEW

Sadly our experience was not as good as we had hoped or anticipated. We arrived ~2 pm, after the traditional lunch rush and were quickly seated. Our server was friendly, fast and efficient and I think was clearly embarrassed at the length of time it took for the kitchen to bring out our Cobb Salad and Burger. WOW 40 minutes,... More 

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Niagara Falls, New York
Top Contributor
126 reviews 126 reviews
87 restaurant reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed April 29, 2015 NEW

We went here in March for my husband's birthday. We ordered two lunch specials - salad & a sandwich and I ordered a mojito. They were unable to make the mojito b/c they didn't have mint. I found this odd, since there are numerous mojito drinks on the menu, someone could've ran to the store (Tops, Wegmans, etc) to pick... More 

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Ontario, Canada
Contributor
12 reviews 12 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 26, 2015

We originally visited during cross border shopping from Canada for a piece of cheesecake. We were very surprised to see the vast menu they had. The meal choices were endless and portions were huge. I chose one of the skinny menu salads and did not want to finish it as I really did want to enjoy a piece of cheesecake.... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 21, 2015

We had not been to this Cheesecake Factory in quite a while and were anticipating our visit. Service was a little on the slow side and it was not busy at all. My husband's meal, the lunch combo of soup, salad and sandwich was very good and he enjoyed it. I ordered the Barbecue Ranch Chicken salad and was surprised... More 

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Canada
Contributor
13 reviews 13 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

Have to say this was not the best visit to Cheesecake factory... We were too late for brunch, but weren't told until after we ordered brunch options, so pretty disappointing- then they brought my friends meal WAY before mine. Sweet potato fries were super overdone, and we paid extra for them. This location is always busy, but typically much better.

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Whitby, Canada
Senior Contributor
42 reviews 42 reviews
17 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 11, 2015

The wait is insane...but the food was SO good. I had the fish tacos & LOVED them. The rest of the family was also happy with their food - my son had a cheese pizza & said it was the best he ever had and ate the whole thing. We shared a Lemon Meringue Cheesecake - WOW - so good!

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Burlington, Canada
Senior Contributor
29 reviews 29 reviews
13 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 10, 2015

We went in tonight for a quick dinner at the Cheesecake Factory after a long day at the mall. As we went in, there was a weird smell wafting through the waiting area which put us off almost instantly. The front staff were quite friendly and helpful and found us a table immediately. We ordered the Salmon Genovese and Eggplant... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
49 reviews 49 reviews
40 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 27, 2015

I have been to the Cheesecake Factory in many different states and am glad I have found this one, only 100 miles from home! So many dishes are great. My favourites include the clam chowder soup, but it's available only once per week. I love the shrimp bacon club sandwich with fries. And the Caesar salad is great (and huge).... More 

Was this review helpful? Yes
Toronto, Canada
Top Contributor
163 reviews 163 reviews
65 restaurant reviews
273 helpful votes 273 helpful votes
4 of 5 stars Reviewed March 23, 2015

I've eaten at this restaurant many times, and one thing I've noticed is the consistency. If you're going for lunch, you're best to arrive before 11:45am, otherwise be prepared to wait an hour or longer. I'm not kidding, arrive at 12:15pm and you'll see what I mean. This place gets BUSY! Although to their credit, despite the crowds, they do... More 

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Restaurant Details

Location and Contact Information

  • Address: 1 Walden Gallaria, Cheektowaga, NY 14225
  • Location: United States  >  New York (NY)  >  Cheektowaga
  • Phone Number: (716) 685-2600

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Special occasions, Families with children, Large groups
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?