The food, the atmosphere, and our waiter were all totally awesome. Such an enjoyable evening after a busy day talking with customers. Totally refreshing
Food was just okay, service was fine. The place is cute and could look even better if they upgraded their look from 1985 to 2014. This includes everything from decor, place settings and stemware. The cocktail selection was meager. A New Years Eve wedding and the bartender had no chilled champagne. Really...? When he did return with some champers, it... More
Thank you for taking the time to review Fratellos and your experience in our function facility. We clearly fell short of your expectations and our policy of doing everything possible to make our guests happy. I have met with your bartender that worked that evening as well as our banquet coordinator to make sure that we offer everything in our... More
Food was good. Waitress was smiling and very friendly, answering questions and giving recommendations. She made sure our glasses were full and everyone was happy. Manager checked in with us but was rather rude when presented with a coupon (which was current), appeared to change her whole mood. We decided to go elsewhere for dessert as she attempted to embarrass... More
Hello and thank you for your feedback. I would like to follow up with my manager...I see you posted the review on the 9th...were you in on the 9th? I apologize if her approach was not gracious and will certainly have a discussion with her. More
Although a small local chain, Fratello's is actually good! Upstairs is a massive bar, dining tables and a large deck which hosts live music in good weather. Downstairs is much more dining and another outdoor patio. Pleasant outside dining is lovely. The drinks are really well made and service is good. Pizza excellent, calamari our fave app. Function rooms as... More
Our adult family met there for a birthday dinner and had a delightful time. There was a 5-piece jazz band playing in the bar that was great and not excessively loud. We all ordered Italian meals and every one was pleased with their entrees. I had the house Cabernet wine and it was very good. Service was excellent. We'll definitely... More
Thanks for the feedback and I'm glad that you enjoyed yourself. I have tried in vain to fix that issue with GPS maps as Dow dead ends at the railroad tracks and then resumes again on our side...my apologies. More
This renovated mill building in Manchester is a gem. Great food..great drinks..freindly and knowledgeable staff with the best deck in Manchester. If you haven't been, do yourself a favor and give it a try...you will definately be back!!!
I recently visited Fratello's for lunch with my mother. The great thing about lunch here is that it is 100% casual. The prices are incredibly reasonable and the portions are huge. They have now added fresh, homemade pappardelle to the menu. I had this with their marinara sauce and meatballs, delicious. The bread sticks are always a must have as... More
I ordered the short ribs. I sent back the short ribs. They were awful and should be taken off the menu. My husbands steak was good and he is picky about steak. I was so disappointed.
I want to express my sincere apologies to you on your experience. I would love to be able to address the short rib issue with you...please email email@example.com More
Had a really nice business lunch here. Great sandwiches and pizza, good service, and decent specials. Portions are large, especially sides, so come hungry or be prepared to take away after eating. The building is VERY cool, old mill building that has been remodeled and preserved - a lot of the buildings along the Merrimack here are this way. Outdoor... More
We met some old friends for dinner at Fratello's. The menu has a lot of choices, but the food simply isn't that good. My pasta was overcooked, and the sauce was OK but underseasoned. The dishes were also only lukewarm, which I lay at the hands of our server -- she was very pleasant, but didn't pay very much attention... More
Thank you for taking the time to post on Trip Advisor and I am truly sorry we fell short on the service. I would love to be able to follow up with my staff so if you could let me know when you were in and what you had I could work to fix these issues. My contact is firstname.lastname@example.org... More
If you own or manage Fratello's Ristorante Italiano, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.Manage your listing