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Metro Bakery & Cafe

6 Allen Street, Hanover, NH 03755
6036432245
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Ranked #22 of 36 restaurants in Hanover
Price range: $1 - $9
Cuisines: American
Dining options: Breakfast/Brunch
Description: Underground scratch bakery and cafe, serving breakfast all day, and housemade soups and sandwiches for lunch, made with locally sourced natural fresh ingredients.
Restaurant details
Dining options: Breakfast/Brunch
Description: Underground scratch bakery and cafe, serving breakfast all day, and housemade soups and sandwiches for lunch, made with locally sourced natural fresh ingredients.
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10 reviews from our community

70% Recommend
    7
    0
    1
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hanover, NH
Contributor
15 reviews 15 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 27, 2014

I've been in the area since 2005- having experienced the hay day of Bagel Basement as a student and the unfortunate but necessary closure. Back in the day, Bagel Basement was a place that could handle crowds of students and serve them delicious breakfast sandwiches and a vast selection of drinks (please bring back the Gatorade). Now, it seems that... More

Was this review helpful? Yes
MetroBakery, General Manager at Metro Bakery & Cafe, responded to this review

Thank you for letting us know how we are doing. Running a small business is what I love to do and can be significantly challenging at times. I agree our service has been less than it should the last several months and I respect your candid review. I have been distracted from the daily management for personal reasons since last... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

I remember when this place was the Bagel Basement. Wow have things have changed. This is a GREAT place for fresh, home-made, all natural breads, sandwiches, and pastries. Not sure what the "terrible" review is for, I assume a disgruntled employee because everything about the Metro is just terrific. Great job cleaning all that garbage out and creating a truly... More

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Austin, TX
Reviewer
5 reviews 5 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2013

This cafe is really wonderful! I met a young woman on the stairs and asked her if she'd ever been here before. She said yes enthusiastically and recommended the Famous #2. I took her advice, and it was indeed a delicious and inspired breakfast sandwich: brie, sprouts, tomato, red onion, basil, homemade honey mustard on a fresh parmesan black pepper... More

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1 review
5 of 5 stars Reviewed June 27, 2013 via mobile

I love the new Metro Cafe! Coming down from a Starbucks/Boloco filled Hanover into this quiet bistro is nothing short of relief. It is without a doubt the only cafe of it's kind in the area. The atmosphere is laidback and homey, the staff and manager are always friendly and eager to please, and the food always hits the spot,... More

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Durham, New Hampshire, United States
1 review
5 of 5 stars Reviewed June 24, 2013

This underground bakery and cafe is an awesome place to hang out and grab a fast and delicious lunch. Fresh muffins and fluffy delectable bagels make it an easy choice for anyone stopping by Hanover to decide where to stop and get a refreshing meal. Everyone say goodbye to the old crumby Bagel Basement and welcome the Metro Bakery and... More

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1 review
1 of 5 stars Reviewed May 18, 2013 via mobile

This place has taken a straight nose dive since the good ol' days of Bagel Basement. Quality of food is so-so: unless you like stale, surprisingly untoasty "toasted" flavorless bagels. I can say that the veggie cream cheese is good, besides that food is overall eh. What is probably the cherry on top of this low quality dumpy "bistro" is... More

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MetroBakery, General Manager at Metro Bakery & Cafe, responded to this review

I'm at a loss as to how to respond with grace and compassion because it is difficult to believe this customer's experience. Our bagels are made fresh everyday. I am the GM, a trained baker and pastry chef, who makes the dough the afternoon before and arrives every morning at 4 am to bake the bagels, so they are fresh,... More

Hanover, New Hampshire, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

Wow! I'm an old Hanoverite, but METRO is already A+ in my book for food and customer service! Today, Friday, I just wanted a toast and tea for a late lunch. Tried a bakery, where I was told, "We don't make toast.", tried a restaurant where I sat at a counter for 5 minutes and was not even acknowledged. Ran... More

Was this review helpful? Yes 1
Hanover, New Hampshire
Contributor
13 reviews 13 reviews
10 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 23, 2012

I used to be a huge fan of Bagel Basement but the quality has gone way down since new management took over earlier in the year. You can still get a yummy sandwich on occasion but it's iffy. There are better options in Hanover in the same price range.

Was this review helpful? Yes
MetroBakery, General Manager at Metro Bakery & Cafe, responded to this review

Thank you for letting us know how we are doing. Our customers' comments are the most valuable assets we have to improve our work as managers, chefs, customer service members and bakers. You mention one of the hardest challenges we face in the food industry, which is how to bring to our customers choices that are delicious, reasonably priced and... More

Corinth, Vermont
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 12, 2012

Authentic New York bagels?? Better ask an authentic New Yorker, but for these local bagels I rate them the best in the area. Huge selections of sandwiches and salads as well.

Was this review helpful? Yes
MetroBakery, General Manager at Metro Bakery & Cafe, responded to this review

Thank you for loving our bagels. We love baking bread!. We make our dough every morning and our baker comes in at 2 am the next morning to bake the bagels. Although we don't make mini bagels as a daily menu item, if our customers call us in advance to order a dozen or more, we will have them ready... More

Boston, Massachusetts
Top Contributor
405 reviews 405 reviews
286 restaurant reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed April 27, 2012

So they're not New York bagels, but Bagel Basement makes AWESOME bagels -- huge, fluffy on the inside, slightly chewy on the outside. I have been in there time and again for a toasted fresco (cinnamon and sugar) bagel with butter. Just divine. Also love the everything, salt and garlic -- they load on the toppings. Breakfast sandwiches are killer... More

Was this review helpful? Yes 1
MetroBakery, General Manager at Metro Bakery & Cafe, responded to this review

Many warm thanks for your comments. If you have not tried the Afternoon Delight on the Cinnamon Raison bagel, you should come in and ask for a sample. We add plump golden raisins, toasted walnuts and Vermont maple syrup to our whipped Vermont Cream Cheese---it is sweet and savory and truly a wonderful accompaniment to your favorite--the Fresco bagel. Denise... More

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