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Cheesecake Factory

Certificate of Excellence
$$$
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4701 Wyandotte St, Kansas City, MO 64112-1612
816-960-1919
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri 11:00 am - 12:30 am
Sat 10:00 am - 12:30 am
Dining options: Late Night, Dinner, Breakfast, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 367 reviews
Visitor rating
  • 167
    Excellent
  • 108
    Very good
  • 65
    Average
  • 14
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Fresh, flavorful food - though bit overpriced

Cheesecake Factory is one of our fallbacks in KC. The food is consistently good. My only complaint is that it is overpriced for the quantity. I don't mind paying $15 for a salad but it better be a good, meal-sized salad. That being said, we will return. If you like iced tea - try their mango tea... read more

4 of 5 starsReviewed August 27, 2015
legallyred
,
SW MO
Good for:
  • Large groups
  • Doing business
  • Families with children
  • Bar scene
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367 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
47 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 1, 2015 NEW

We visited the restaurant to celebrate my husband's birthday. It was great because there were 5 other tables around us that were all celebrating birthdays as well and the waitstaff was more than happy to sing happy birthday each time with great big smiles. The food was ok, but chances are most people aren't visiting just for the food but... More 

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Kansas
Level Contributor
8 reviews
5 of 5 stars Reviewed August 30, 2015 NEW

The prices are a bit high, but you get what you pay for here! The portions are huge and the food is always good! There are also too many cheesecakes to choose from, which is a good problem to have!

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Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 27, 2015 NEW

Great for brunch on a Sunday morning. So many great options and then you can take cheesecake to go. The Lemon Meringue Cheesecake was incredible.

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SW MO
Level Contributor
176 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed August 27, 2015 NEW

Cheesecake Factory is one of our fallbacks in KC. The food is consistently good. My only complaint is that it is overpriced for the quantity. I don't mind paying $15 for a salad but it better be a good, meal-sized salad. That being said, we will return. If you like iced tea - try their mango tea. It is wonderful... More 

Was this review helpful? Yes
Lansdale, Pennsylvania
Level Contributor
47 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 23, 2015

You can never go wrong with Cheesecake Factory and we found the service to be superb at our first trip to this one! Food was excellent and the waiter was attentive with drink refills and keeping plates cleared. Great visit!

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Independence, Missouri
Level Contributor
36 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 23, 2015

The ambiance is still nice but the food and service is not what it used to be. Took 30 min to be seated which is the norm for the plaza but no real area to sit and wait. Once to our tables I noticed the silverware was still dirty as it had some food still on the fork. I gave... More 

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Pleasant Hill, Missouri
1 review
1 of 5 stars Reviewed August 22, 2015

Friend & I arrived around 1:00 pm on Friday, were seated right away. We ordered within 10 minutes, were served drinks and bread. Then the wait begins, our waitress refilled our drinks and bread and apologized for the delay. Still later the manger comes by to tell us our food will be up in 2 minutes, at this point we... More 

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Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2015

I went to Cheesecake Factory and had on of there Glamburgers. It was really good. The service was really good and everyone from the bartender to the manager is very nice and will take care of your concerns. The rating on the service offsets the long wait for a table. Keep in mind that if it is a weekend you... More 

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Ramsey, Minnesota
Level Contributor
128 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 11, 2015

The food was average , the wait was way to long to be seated, then we had to wait a long time to get our food and it was not worth our time or money

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Level Contributor
7 reviews
4 restaurant reviews
3 of 5 stars Reviewed August 11, 2015

We went to the Cheesecake Factory per my niece's request for her bachelorette party dinner. The wait was awful. I think we waited about 2-2.5 hrs or longer I lost track. I did try to call for reservations about a week prior, but the woman that answered the phone was very difficult to understand. Called again the day before and... More 

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Restaurant Details

Location and Contact Information

  • Address: 4701 Wyandotte St, Kansas City, MO 64112-1612
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: 816-960-1919

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American

Restaurant Characteristics

  • Good for: Large groups, Doing business, Families with children, Bar scene
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
10:00 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?