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Chaz on the Plaza

Certificate of Excellence
$$$
American, Steakhouse, Contemporary
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325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112 (Wornall)
(816) 802-2152
Website
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Today
7:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 6:30 am - 10:00 pm
Fri - Sat 7:00 am - 11:00 pm
Dining options: Late Night, Dinner, Lunch, Breakfast, Reservations, Seating, Waitstaff
Good for: Special occasions, Romantic, Business meetings
Description: Our Kansas City Plaza restaurant's charming atmosphere is enhanced by...
Our Kansas City Plaza restaurant's charming atmosphere is enhanced by modern American cuisine & live music performed nightly and from 10 am - 1 pm during Weekend Jazz Brunch Saturdays and Sundays. Menus at the hotel's Chaz Restaurant in Kansas City reflect regional bounty & the culinary team's creativity.
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TripAdvisor Reviewer Highlights

Read all 296 reviews
Visitor rating
  • 192
    Excellent
  • 69
    Very good
  • 24
    Average
  • 8
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most Amazing Experience

Chaz is phenomenal. This is literally probably the best meal I've ever had from beginning to end. The sour cream fried chicken is mouthwatering!

5 of 5 starsReviewed 4 days ago
Cara C
,
Dallas, Texas
via mobile
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296 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Dallas, Texas
Level Contributor
184 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Chaz is phenomenal. This is literally probably the best meal I've ever had from beginning to end. The sour cream fried chicken is mouthwatering!

Helpful?
Thank Cara C
Deanna B, Manager at Chaz on the Plaza, responded to this review

Cara C, Thank you for your kind review. We look forward to seeing you in Chaz again soon. Regards, More 

Kansas City, Missouri
Level Contributor
207 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I enjoyed a late lunch (actually a brunch) on a Saturday afternoon. The restaurant was quiet and very relaxing. We ordered off the brunch menu which was fine with us. My wife had soup and salad and I had an omelette. The food was very good and the service was prompt. It was a great start to... More 

Helpful?
Thank NebraskaFan71
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear NebraskaFan71, Thank you for taking the time to write a kind review of Chaz. We hope to see you again for brunch. Regards, More 

Wichita, Kansas
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We joined several friends for Ssaturday brunch at Chaz. Waiter was very accommodating as we waited for 1 remaining member of our party. We were all treated to a delicious and warm brunchon a very cold day. Wears stopped in on Sunday night for a cocktail after dinner and were treated to live 2 piece string ensemble! Very entertaining!

Helpful?
Thank Grady H
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Grady H, Thank you for taking the time to give us a review. We certainly hope you will visit us again the next time you are in Kansas City. Cheers! More 

Kansas City, Kansas
Level Contributor
83 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have eaten here several times when staying at the Raphael Hotel and it is usually good. I will say the server was good. I can't remember his name but he was very personable. The food was mostly not good. I have raved on reviews before over the shrimp and grits here which are normally amazing. On this visit, the... More 

Helpful?
Thank Littlegto67
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Littlegoto67, Thank you for your feedback in regards to your recent experience at Chaz. We pride ourselves on excellent food and service and I apologize we fell short during your recent visit. I am going to share your feedback with our culinary team. I hope you will give us another chance to regain your trust, please reach out to... More 

Kansas City, Kansas
Level Contributor
27 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have eaten at The Chaz on multiple occassions. Most recently in early January 2016. We stayed at the attached Raphael hotel and enjoyed dinner and then breakfast the next morning. Steaks are always good. My wife and I shared their Shrimp and Grits before dinner and it was quite tasty. Breakfast portions were good-sized. I couldn't eat all of... More 

Helpful?
Thank Gary H
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Gary H, Thank you for your kind review. I will share your feedback with our team. We look forwarding to seeing you again in Chaz, Regards, More 

Chesterfield, Missouri
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This was my first trip to Kansas City and, as usual, I looked on tripadvisor to find good restaurants near our hotel. I selected Chaz after looking at their menu on Opentable and seeing the Sunday prime rib 3 course dinner special. (Like we've gotten at Flemings in other cities). With wine, the meal price was $36 I think. The... More 

Helpful?
Thank LSnyder6
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear LSynder6, I apologize for your experience on Sunday evening. We strive to exceed all of the expectations of our guests and it appears we fell short on this occasion. I am sharing your experience with the manager that was on that evening so situations like this can be avoided in the future. I have contacted Opentable to get the... More 

Level Contributor
37 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 5, 2016

We ate at Chaz a few years back primarily due to a special offer. We had a wonderful and superb dining experience that time from the service to the quality of the food. Thus we certainly wanted to take advantage of this great offer again. For our current visit (same excellent server), I ordered the same entre I had before... More 

Helpful?
1 Thank BenThairTwice
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear BenThairTwice, Thank you for your recent feedback. I apologize that we did not meet your expectations during your visit. I would like to discuss your experience with you further. Please contact me at deanna@raphaelkc.com at your convenience. Regards, More 

Level Contributor
88 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 4, 2016

Stayed at hotel and had reservations on New Year's Eve. Got us right in, let us order from regular menu (unlike some places that limited you on special holidays). Service was outstanding and personable. Gave great recommendations. Husband got She Crab soup -- which shouldn't be missed and Chilean Sea Bass...which was also wonderful (simply done, but very tasty). I... More 

Helpful?
Thank Karen E
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Karen E, Thank you for your kind review. We are glad you were able to celebrate New Year's Eve with us. We look forward to seeing you again soon. Have a great new year! Cheers, More 

Omaha, Nebraska
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 2, 2016

Chaz is a great restaurant just on the edge of the Plaza. We always have breakfast here and usually dinner every night we stay at the Rafael. Great menu with Southern style touches to make it different from other KC restaurants. We love nearly every thing on the menu. The Prime filet is a must for a dinner. It is... More 

Helpful?
Thank Jstribley
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Jstribley, Thank you so much for your kind review. We love that you like our jazz music which we offer 7 nights a week and during our weekend Jazz Brunch. We look forward to seeing you again in Chaz. Regards, More 

Long Beach, California
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 stars Reviewed December 30, 2015

Enjoy a great class of wine and listen to some great jazz in a classy setting. The square bar stools are too tall and not very comfortable, but other options are available.

Helpful?
Thank expectations2015
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear expectations2015, Thank you for your review. We hope to see you again soon in Chaz to enjoy a great glass of wine and some more Jazz. Cheers, More 

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Restaurant Details

Location and Contact Information

  • Address: 325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112
    (Wornall)
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: (816) 802-2152

Price and Cuisine

  • Average Prices: USD 25 - 41
  • Cuisine: American, Steakhouse, Contemporary

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Special occasions, Romantic, Business meetings

Description

Our Kansas City Plaza restaurant's charming atmosphere is enhanced by modern American cuisine & live music performed nightly and from 10 am - 1 pm during Weekend Jazz Brunch Saturdays and Sundays. Menus at the hotel's Chaz Restaurant in Kansas City reflect regional bounty & the culinary team's creativity.
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
6:30 am - 10:00 pm
Tuesday
6:30 am - 10:00 pm
Wednesday
6:30 am - 10:00 pm
Thursday
6:30 am - 10:00 pm
Friday
7:00 am - 11:00 pm
Saturday
7:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chaz on the Plaza and other visitors
2 questions
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Shawnee, Kansas
Shawnee, Kansas
2 months ago

See all questions (2)

Questions? Get answers from Chaz on the Plaza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?