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Frankie and Benny's

$$
Pizza, Italian, American, International, British
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Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
+44 28 9267 1435
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Today
9:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Dinner, Late Night, Breakfast, Free Wifi, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 335 reviews
Visitor rating
  • 62
    Excellent
  • 61
    Very good
  • 58
    Average
  • 63
    Poor
  • 91
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Disappointed

Four of us went in after a days shopping in sprucefield needless to say we left very disappointed the only thing nice was our waitress she had a fantastic personality. Personally the place could do with someone sweeping the floor. crumbs and straws lying about is not good when your trying to eat... read more

2 of 5 starsReviewed 3 days ago
Mogjagsam
via mobile
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335 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
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Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Four of us went in after a days shopping in sprucefield needless to say we left very disappointed the only thing nice was our waitress she had a fantastic personality. Personally the place could do with someone sweeping the floor. crumbs and straws lying about is not good when your trying to eat, food was very average. I've heard the... More 

Helpful?
Thank Mogjagsam
Aldergrove, United Kingdom
Level Contributor
25 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lunch consisted of pulled pork burger chips coleslaw &salad, this was tasty 😋 other had chicken pita with chips salad & coleslaw Xtra side of onion rings😀2 regular pepsi's total cost £29,50 (free drinks), nice feeling in place food was speedy quick🙈kinda thought a little too quick ✌️😘defo be back 😘

Helpful?
Thank bornonfourthofjuly
Belfast
Level Contributor
8 reviews
4 restaurant reviews
1 of 5 stars Reviewed 1 week ago

Went in and three other customers. Waited an age for food. Came at all different times for 3 people. One was semi warm and other plate of food was just heated up yuk. Several of my friends had same problem. Waste of time and money. Staff not greatly friendly

Helpful?
Thank Louise d
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a great visit with the kids to frankies Lisburn. It was busy but we still were seen to very quickly. Our waitress was really friendly and all of our meals were hot and perfect. Will definitely be back soon

Helpful?
Thank Highlan
Bradford, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Came in for lunch with my daughter. Waitress was rude served our main before we even finished our starter! When we stated we hadn't finished our starter she gave us a look of disgust that we weren't taking our main when she served it. Main came out wasn't freshly made was just reheated disgraceful!!! Our first and last visit to... More 

Helpful?
1 Thank bellamaine
Armagh, United Kingdom
Level Contributor
104 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We called in yesterday and the restaurant was quiet. Staff were attentive with taking orders and the surroundings were warm and friendly. The food was delicious I had a calzone and it was filled with lovely fillings and was cooked perfectly.

Helpful?
Thank FrequentTraveller066
Belfast
Level Contributor
38 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time there last night. Staff pleasant and we were served quickly. Food was good. Parking on site.

Helpful?
Thank --x--Bubbles--x--
Lisburn
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Just all round great. Highly recommended. The staff are always looking forward to helping you have a great experience and the food never let's them down.

Helpful?
Thank Gareth S
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

When I visited Frankie and Bennys the first thing I noticed was the pound distracting and irritating sound made by mostly the kitchen staff. The service was slow and the food was boring.

Helpful?
Thank Lois M
Dungannon, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great range of menu ,lovely.Easy to get to ,nice and spacey inside ,great menu and good service ,order the refill drinks saves money

Helpful?
Thank Pamela C

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Restaurant Details

Location and Contact Information

  • Address: Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Antrim  >  Lisburn
  • Phone Number: +44 28 9267 1435

Price and Cuisine

  • Average Prices: USD 7 - 29
  • Cuisine: Pizza, Italian, American, International, British

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie and Benny's and other visitors
2 questions
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Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?