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Frankie and Benny's

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International
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Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
+44 28 9267 1435
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 244 reviews
Visitor rating
  • 42
    Excellent
  • 35
    Very good
  • 44
    Average
  • 51
    Poor
  • 72
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Great atmosphere defo the place for birthdays

Was in with my wife on Sunday night and the atmosphere was great candles on tables music playing staff were having great interaction with not just the adults but a great focus was put on the kids especially for birthdays. One girl was given a card and gift bag from the server which i thought was... read more

5 of 5 starsReviewed March 2, 2015
John S
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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244 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
2 reviews
5 of 5 stars Reviewed March 2, 2015 NEW

Was in with my wife on Sunday night and the atmosphere was great candles on tables music playing staff were having great interaction with not just the adults but a great focus was put on the kids especially for birthdays. One girl was given a card and gift bag from the server which i thought was really good they had... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2015 NEW

Booked a table on Saturday night for 4 people and glad we did book as there was a lot of people waiting. We were showed to our seats by Rachael and didn't have to wait long to order. Food arrived quickly and was very tasty Rachael made sure we were happy and left us to enjoy our meal. Always enjoy... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed March 1, 2015 NEW via mobile

Food bland not tasty staff rude kept asking if we were finished even when are plates were full. Table too small asked for bigger table and was told no even though restaurant was empty staff need retrained in customer service

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
16 restaurant reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 27, 2015 NEW

Dinner after some shopping in Lisburn . No waiting on a table and greeted with a friendly smile. Quickly taken to table and drinks arrives asap. Menus to suit everyone. And lots of specials and offers on. Starters were out sharp and just enough To wet appetite. Main course was served and again just enough to make u full. Servers... More 

Was this review helpful? Yes
Belfast, United Kingdom
Contributor
11 reviews 11 reviews
10 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2015 NEW

Frankie and Bennys never disappoints! The food is of a decent standard for a fast food chain but the service is truly great. The waiter was an American guy who was exceptional, he made me and the missus feel really welcoming. Quick, efficent and good to see smiles on the staff faces. Well done Frankies again! By the the way... More 

Was this review helpful? Yes 1
Belfast, Northern Ireland, United Kingdom
Contributor
18 reviews 18 reviews
16 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

I always know a night at Frankie and Bennys will never disappoint! Great menu selection and always brilliant service. Lunch time deals are really good but can work out quite expensive for what it is when go at evening time

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
11 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 18, 2015 via mobile

Had dinner here with my partner, service was ok but a bit slow and I felt that the food was pre prepared and microwaved, wouldn't be in any hurry back

Was this review helpful? Yes
Lisburn, United Kingdom
Reviewer
5 reviews 5 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 18, 2015 via mobile

This pla d is terrible, slow service, staff are not pleasant and to top it off the food is terrible! By sons pizza was wet, slippy and raw dough, husbands pasta was a watery, bland, reheated mess and my hot dog didn't have anything on it that was stated and the bread was stale!! Please go to McDonald's instead, it's... More 

Was this review helpful? Yes
Newry, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 15, 2015

This place absolutely disgusting Good cold when you eventually get it Service terrible slow And food disgusting I will never b back Ud b better at the local chippy

Was this review helpful? Yes 4
omagh
Contributor
11 reviews 11 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 15, 2015

This really is a basic restaurant, menu is huge (which is never a good site for me) and overly priced! Staff were unfriendly and the place was lacking an overall atmosphere!

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Antrim  >  Lisburn
  • Phone Number: +44 28 9267 1435

Price and Cuisine

  • Average Prices: USD 8 - 31
  • Cuisine: International
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie and Benny's and other visitors
2 questions
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Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?