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Frankie and Benny's

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Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
+44 28 9267 1435
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Today
9:00 am - 10:30 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 252 reviews
Visitor rating
  • 44
    Excellent
  • 38
    Very good
  • 45
    Average
  • 51
    Poor
  • 74
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Average..

I love frankie and bennys, service and food is usually always constant in all of their chains. However, the one in Lisburn let's it down. The first time I went the food was okay, I got a chicken wrap but it was mostly lettuce and mayo, the fries were great and the dessert was lovely, my partner had... read more

3 of 5 starsReviewed April 17, 2015
Fuzzball237
,
Lisburn
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252 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 21, 2015 NEW

We have used this restaurant twice and were well impressed on both occasions. The gap between our first and second time was 4 months and we were surprised that manager recognised us because of our previous conversation. Food is delicious, Fresh, quick and very well priced. Overall a great experience and great time out. Avoid reading negative reviews and try... More 

Was this review helpful? Yes 2
Lisburn
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 17, 2015

I love frankie and bennys, service and food is usually always constant in all of their chains. However, the one in Lisburn let's it down. The first time I went the food was okay, I got a chicken wrap but it was mostly lettuce and mayo, the fries were great and the dessert was lovely, my partner had pizza and... More 

Was this review helpful? Yes
N.I.
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 11, 2015

Been here twice now for family celebrations and on both occasions, despite being busy, we were served promptly. Varied menu to suit all (pulled pork pizza lovely) and food enjoyed by entire party (up to 10 family members). Don't rely on negative reviews, go try for yourself, I assure you, you will not be disappointed!!!!!!!!!!!!

Was this review helpful? Yes 1
County Kilkenny, Ireland
Reviewer
5 reviews 5 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2015

When we got to the restaurant we were seated straight away and a high chair was provided for the baby. The kids had a great choice off the kids menu, with an additional kids menu for older children who might want to eat a bit more. There were specials on which made the meal reasonable enough and we all had... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed April 6, 2015

Rubbish glorified fast food. It's bad when a 2 yr old spits the food out! And he usually eats anything going.

Was this review helpful? Yes
Armagh, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

Booked a table for Sunday lunch then checked trip adviser and wished I hadn't as there were quite a few bad reviews. Arrived on Sunday expecting problems but soon found there was no need to worry. Arrived 15 minutes early and was taken to our table immediately, offered drinks which arrived quickly. Ordered starters and main course both of which... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2015

Had a,fantastic meal with friends very varied menu started with thé shareing combo. All meals tasty. Attentive service.

Was this review helpful? Yes 1
Omagh, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 restaurant reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 8, 2015

Called in while on the road for a quick 'bite' The waitress when seeing us enter continued to talk to two customers and ignored us. When after a few minutes,, she got us seated and we ordered a drink and guess what? never come back with it. After a couple of minutes we caught the eye of another waitress and... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

Was in with my wife on Sunday night and the atmosphere was great candles on tables music playing staff were having great interaction with not just the adults but a great focus was put on the kids especially for birthdays. One girl was given a card and gift bag from the server which i thought was really good they had... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
9 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2015

Booked a table on Saturday night for 4 people and glad we did book as there was a lot of people waiting. We were showed to our seats by Rachael and didn't have to wait long to order. Food arrived quickly and was very tasty Rachael made sure we were happy and left us to enjoy our meal. Always enjoy... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Sprucefield Retail Park | 151 Hilsborough Road, Lisburn BT27 5UJ, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Antrim  >  Lisburn
  • Phone Number: +44 28 9267 1435

Price and Cuisine

  • Average Prices: USD 8 - 30
  • Cuisine: International
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie and Benny's and other visitors
2 questions
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Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?