We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Write a Review

16 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Havelock, North Carolina
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 15, 2013 via mobile

We stopped here traveling through. We love zaxbys and actually drove extra miles to stop here instead of other fast food places. This zaxbys didn't have a diaper changing station. The high chairs were filthy. And I'm not a stickler about high chairs but this was caked in nastiness. Side of onion rings were burnt. Took them back. Asked for... More 

Was this review helpful? Yes
Madison, Mississippi
Top Contributor
69 reviews 69 reviews
44 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 27, 2013

For fast food I usually don't expect a lot but this Zaxby's employees actually seem to enjoy working there. The chicken tenders are flavored better than any other and the dipping sauce is excellent. The restaurant is very clean which is unexpected in fast food. The atmosphere is great with the music and the people. I'll visit frequently.

Was this review helpful? Yes
Gulfport, Mississippi
20 reviews 20 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 7, 2013

The food was great. Service was a little slow considering the restaurant was empty, but it wasn't a terribly long wait. Prices are comparable to other fast food chains with food choices not seen at others.

Was this review helpful? Yes
Dallas, Texas
Top Contributor
904 reviews 904 reviews
595 restaurant reviews
302 helpful votes 302 helpful votes
3 of 5 stars Reviewed April 2, 2013

Could barely understand the girl working the counter when she mummbled. Food is decent sauces are not very strong at all. Will stick to Canes across the street.

Was this review helpful? Yes
Top Contributor
361 reviews 361 reviews
265 restaurant reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed April 2, 2013 via mobile

Due to this terrible experience which seems to be the norm no matter the location of Zaxby's I'm finished with this place. Very unfriendly service and having to wait 15 minutes for your order to be incorrectly filled. Not again considerating food was sub par. I give em 1 out of 5 forks. Keep driving!

Was this review helpful? Yes
4 reviews 4 reviews
5 of 5 stars Reviewed March 15, 2013

Food is always hot and great tasting and as an added bonus there is always Christian music playing!!! Awesome awesome awesome!!

Was this review helpful? Yes
Buchanan, Michigan
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 22, 2012

The food was okay, but too expensive for chicken strips! Five small strips, fries, coleslaw, a half toasted piece of Texas toast and pop = $10. I was told they were the best chicken strips so I had to try them. Next time I will opt for Popeye's or Dairy Queen's chicken strips. Better taste and price.

Was this review helpful? Yes
Top Contributor
150 reviews 150 reviews
85 restaurant reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed September 19, 2012

the food is average and the TV ads are not true. Nothing is true in the ads . Those ads give the actors and actresses a bad name

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 12, 2012

While the recipe is different from other chicken fast-food places, it comes out as just average rather than memorable.

Was this review helpful? Yes
Brandon, Mississippi, United States
4 reviews 4 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 17, 2012

Good wings for fast food. Still Love Buffalo Wild Wings but will do Zaxby's for fast wings..

Was this review helpful? Yes

Travelers who viewed Zaxby's also viewed


Been to Zaxby's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Zaxby's

Address: 6330 Ridgewood Court Dr, Jackson, MS 39211-1800
Phone Number: 601-952-0662
Location: United States  >  Mississippi (MS)  >  Jackson
Open Hours:
Sunday 10:30 am - 10:00 pm
Monday 10:30 am - 10:00 pm
Tuesday 10:30 am - 10:00 pm
Wednesday 10:30 am - 10:00 pm
Thursday 10:30 am - 10:00 pm
Friday 10:30 am - 10:00 pm
Saturday 10:30 am - 10:00 pm
Cuisine: American

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?