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Quality Bakery & Coffee Shop

410 Division St S, Northfield, MN 55057-2018
507-645-8392
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Ranked #34 of 47 restaurants in Northfield
Most recent review
- Jun 30, 2014
Restaurant details
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12 reviews from our community

58% Recommend
    5
    2
    1
    0
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Minnesota
Contributor
12 reviews 12 reviews
6 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 30, 2014

"Quality" does not describe their customer service. I'm not the only resident of Northfield who has gone in and vowed never to return because of their disdain for customers. I was chewed out for requesting two creamers with my coffee ("most people only need one"). If you're in the mood for something sweet, go elsewhere (Cakewalk, Blue Monday, Bittersweet, etc.).

Was this review helpful? Yes 1
Northfield, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 17, 2014

I really like their cinnamon rolls, so do pop in to buy them occasionally, but whoever serves you is always surly/grumpy, without fail. I have bought cookies there that were flavored cardboard as well, but the rolls are worth the sneer.

Was this review helpful? Yes
Northfield, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2014

One of the nicest men in Northfield is tucked away in the kitchen at Quality Bakery, making first-rate baked goods. He comes out front once in awhile, in flour-covered baker's whites, to refill his coffee cup and greet customers. I love his creations at QB so much that I've learned to put up with the weird customer service. I think... More

Was this review helpful? Yes
Minneapolis, Minnesota
Top Contributor
84 reviews 84 reviews
60 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 23, 2013

Was in town on work and stopped for a couple bakery treats and they looked wonderful. Order up an Apple Fritter with Raisins and a Danish with Cream Cheese total cost $ 3.05. On so delicious the Apple Friter was full of raisins super and my gosh was a treat having a real Danish. SUPER!

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Portland, Oregon
Top Contributor
60 reviews 60 reviews
36 restaurant reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed April 15, 2013

I feel bad calling this an average or very good bakery. I'd love to say it's excellent. Because the service is so above average, it's amazing! As a long distance mom of a Carleton student, I wanted to send our son a cake or cupcakes for his birthday each year. Here's the amazing part: I would call Quality Bakery, order... More

Was this review helpful? Yes
Eagan, MN
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2012

We loved the Bakery - we bought fruitcake which was just delicious. We took it to the Cannon River Winery and had it with a glass of wine. The scones and cranberry pecan crimp bread were the best.

Was this review helpful? Yes
Las Vegas
Contributor
12 reviews 12 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

Everything we tried was delicious, the iced chocolate brownie-cookie, the chocolate donuts, the apple fritters, and their cookies. Very friendly, helpful, and informative customer service. We were made to feel like friends, not strangers. Would definitely return.

Was this review helpful? Yes 1
Minnesota City, Minnesota
Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 12, 2012

Beware, the name is a misnomer. Crappy ingredients and even worse service. I've try this place every few years and they are consistently bad in every way. There's not much here that you couldn't get in a crappy grocery store.

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Minneapolis, Minnesota
Top Contributor
123 reviews 123 reviews
76 restaurant reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed September 4, 2012

Seemed like other small-town bakeries, and needed a place for tea, biscotti and to listen to a conference call. Tea was fine (it was bottled). Cardamom biscotti was very poor - was underbaked and had an odd oily scent and taste. Also, at one point I bit into a unmixed blob of what I think was baking powder; I was... More

Was this review helpful? Yes 5
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 2, 2012

Seeing the filthy windows and door should have been the first clue. Looking at the dirt and grime in the display window should have beed the next. Unfortunately we went in to be treated so rudely for not making a decision quickly enough that we left with nothing. Northfield is a beautiful town and deserves a real downtown bakery. The... More

Was this review helpful? Yes 2

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