We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chili's Grill & Bar

Mexican, American, Southwestern, Barbecue
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
6195 S Westnedge Ave, Portage, MI 49002-2811
269-324-0560
Website
Add hours for Chili's Grill & Bar and help diners know when to go.
+ Add hours
Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 5
    Excellent
  • 8
    Very good
  • 5
    Average
  • 0
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Service is getting much better

I have always loved the food but awhile we quit going specifically because of the service we were getting. The last 4 times we have gone, our service has been great!

4 of 5 starsReviewed May 24, 2015
charleca1978
,
Kalamazoo, Michigan
Good for:
  • Families with children
  • Bar scene
  • Large groups
Add Photo Write a Review

23 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Kalamazoo, Michigan
Top Contributor
51 reviews 51 reviews
33 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 24, 2015 NEW

I have always loved the food but awhile we quit going specifically because of the service we were getting. The last 4 times we have gone, our service has been great!

Was this review helpful? Yes
Chicago, Illinois
Contributor
19 reviews 19 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 29, 2015

Was in Kalamazoo for a visit and decided to order a quick dinner from Chili's via their online order system. Simple. Placed the order at 6:45 PM and received an email confirmation that my order would be ready at 7:16 PM. I arrived at the location at 7:20 PM and the sign at the "Chilis To Go" desk said that... More 

Was this review helpful? Yes
Kalamazoo, Michigan
Top Contributor
51 reviews 51 reviews
33 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 6, 2015

We used to frequent Chili's once a week for dinner. For a long time, we had some awesome service and the food was always great. We quit going for a long time due to the terrible service we started getting from new staff. The food was always great though. We went back twice in the last month and the service... More 

Was this review helpful? Yes
Kalamazoo
Top Contributor
97 reviews 97 reviews
77 restaurant reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 24, 2015 credit card Amex Card Member Review

We've been to this Chili's several times and the food is always good and the service has been excellent. This restaurant is well managed and usually quite busy around dinner time so get there a bit early if you don't want to wait. (Keep an eye out in the bar because that's all open seating and you can get seated... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 17, 2015 via mobile

My family stopped here for lunch a week ago. We were seated in a booth and couldn't help but notice the table opposite us had to speak with a manager. We overheard the customer stating that she was served the wrong dish. The manager was not quiet about stating that he'd remove the charge from their bill and offered coupons/gift... More 

Was this review helpful? Yes 1
Portage, Michigan, United States
Top Contributor
208 reviews 208 reviews
113 restaurant reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed December 20, 2014

Went here for early dinner. Got seated right away and drinks. Ordered the Margherita Flat Bread comes with Monterey jack, mozzarella, garlic, tomatoes and a drizzle of cilantro ranch dressing. This is a crispy flat bread, that's really good. It does have a slight bite to it. Next was the Loaded Baked Potato soup comes with tiny applewood bacon, creamy... More 

Was this review helpful? Yes
South Bend, Indiana
Senior Contributor
26 reviews 26 reviews
14 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 7, 2014

Absolutely disgusting food ! Cold, tastes aweful,service was bad ,they rushed us out ! Terrible place ! Will never eat another chilies ever again anywhere!

Was this review helpful? Yes
Portage, Michigan
Top Contributor
86 reviews 86 reviews
47 restaurant reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 29, 2014

I went there with my SIL for lunch and it was only okay. The server was mediocre and most of the time other people were bringing us the items we requested because she forgot. I have been here a couple other times and every time it has only been okay. The food was only okay and I ordered fajitas and... More 

Was this review helpful? Yes
Kalamazoo
Senior Contributor
23 reviews 23 reviews
12 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

Even tho it's a chain restaurant, we think their food is some of the best. Dishes always come to the table sizzling hot and everything we've had there is delicious. My husband loves their fahitas. The servers are excellent and we've never had bad service or a bad meal.

Was this review helpful? Yes
Detroit, Michigan
Senior Contributor
40 reviews 40 reviews
15 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 9, 2014

Visited recently and noticed a huge change. The service has always been good but the menu has improved and the guacamole made to your preferred style at the table was fabulous. The standard menu has also improved but the service was terrific-staff are well trained. We encountered a few issues but things were resolved and expectations exceeded immediately. Any restaurant... More 

Was this review helpful? Yes

Travelers who viewed Chili's Grill & Bar also viewed

Portage, Kalamazoo County
Portage, Kalamazoo County
 
Portage, Kalamazoo County
Portage, Kalamazoo County
 

Been to Chili's Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 6195 S Westnedge Ave, Portage, MI 49002-2811
  • Location: United States  >  Michigan (MI)  >  Kalamazoo County  >  Portage
  • Phone Number: 269-324-0560

Price and Cuisine

  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?