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Chili's Grill & Bar

Mexican, American, Southwestern, Barbecue
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6195 S Westnedge Ave, Portage, MI 49002-2811
269-324-0560
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Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 5
    Excellent
  • 8
    Very good
  • 5
    Average
  • 2
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Just ok

Went here for early dinner. Got seated right away and drinks. Ordered the Margherita Flat Bread comes with Monterey jack, mozzarella, garlic, tomatoes and a drizzle of cilantro ranch dressing. This is a crispy flat bread, that's really good. It does have a slight bite to it. Next was the Loaded... read more

3 of 5 starsReviewed December 20, 2014
Kathy E
,
Portage, Michigan, United States
Good for:
  • Large groups
  • Bar scene
  • Families with children
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25 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2015

I was in the area on business and stopped at this chili' because I saved enough points for a free appetizer. After I sat down and mentioned I wanted to use my reward points for an appetizer my server laughed at me and said they don't participate in the reward program. You wouldn't know this unless you asked because they... More 

Was this review helpful? Yes
Level Contributor
230 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed May 26, 2015

Dirty silverware, slow service and no drink refills in sight! Definitely not like the Chili's around here. The tacos that I ordered were stuck to the paper that they were placed down inside and brought to the table in. I ended up not even finishing them. Definitely not worth the time and hassle. The waitress was unhappy that I had... More 

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Kalamazoo, Michigan
Level Contributor
52 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 24, 2015

I have always loved the food but awhile we quit going specifically because of the service we were getting. The last 4 times we have gone, our service has been great!

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Chicago, Illinois
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 29, 2015

Was in Kalamazoo for a visit and decided to order a quick dinner from Chili's via their online order system. Simple. Placed the order at 6:45 PM and received an email confirmation that my order would be ready at 7:16 PM. I arrived at the location at 7:20 PM and the sign at the "Chilis To Go" desk said that... More 

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Kalamazoo, Michigan
Level Contributor
52 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 6, 2015

We used to frequent Chili's once a week for dinner. For a long time, we had some awesome service and the food was always great. We quit going for a long time due to the terrible service we started getting from new staff. The food was always great though. We went back twice in the last month and the service... More 

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Kalamazoo
Level Contributor
100 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 24, 2015 credit card Amex Card Member Review

We've been to this Chili's several times and the food is always good and the service has been excellent. This restaurant is well managed and usually quite busy around dinner time so get there a bit early if you don't want to wait. (Keep an eye out in the bar because that's all open seating and you can get seated... More 

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Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 17, 2015 via mobile

My family stopped here for lunch a week ago. We were seated in a booth and couldn't help but notice the table opposite us had to speak with a manager. We overheard the customer stating that she was served the wrong dish. The manager was not quiet about stating that he'd remove the charge from their bill and offered coupons/gift... More 

Was this review helpful? Yes 1
Portage, Michigan, United States
Level Contributor
220 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 164 helpful votes
3 of 5 stars Reviewed December 20, 2014

Went here for early dinner. Got seated right away and drinks. Ordered the Margherita Flat Bread comes with Monterey jack, mozzarella, garlic, tomatoes and a drizzle of cilantro ranch dressing. This is a crispy flat bread, that's really good. It does have a slight bite to it. Next was the Loaded Baked Potato soup comes with tiny applewood bacon, creamy... More 

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South Bend, Indiana
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 7, 2014

Absolutely disgusting food ! Cold, tastes aweful,service was bad ,they rushed us out ! Terrible place ! Will never eat another chilies ever again anywhere!

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Portage, Michigan
Level Contributor
100 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed September 29, 2014

I went there with my SIL for lunch and it was only okay. The server was mediocre and most of the time other people were bringing us the items we requested because she forgot. I have been here a couple other times and every time it has only been okay. The food was only okay and I ordered fajitas and... More 

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Additional Information about Chili's Grill & Bar

Address: 6195 S Westnedge Ave, Portage, MI 49002-2811
Phone Number: 269-324-0560
Location: United States  >  Michigan (MI)  >  Kalamazoo County  >  Portage
Cuisine: Mexican, American, Southwestern, Barbecue

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Restaurant Details

Location and Contact Information

  • Address: 6195 S Westnedge Ave, Portage, MI 49002-2811
  • Location: United States  >  Michigan (MI)  >  Kalamazoo County  >  Portage
  • Phone Number: 269-324-0560

Price and Cuisine

  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?