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Potbelly Sandwich Works

$
Fast Food, Delicatessen
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43350 Grand River Avenue, Novi, MI 48375
(248) 449-3580
Website
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Today
11:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm
Dining options: Delivery, Outdoor Seating, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 13 reviews
Visitor rating
  • 9
    Excellent
  • 3
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Impressed by great service and great food

Was immediately met with smiling faces and a pleasant atmosphere. I was asked if it was my first time at a Potbelly (it was) and I appreciated the help with the menu. I decided on a Pizza sandwich and it was delicious. If I wasn't just passing through I would make it a regular stop.

5 of 5 starsReviewed October 26, 2015
Rob N
via mobile
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13 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
1 review
5 of 5 stars Reviewed October 26, 2015 via mobile

Was immediately met with smiling faces and a pleasant atmosphere. I was asked if it was my first time at a Potbelly (it was) and I appreciated the help with the menu. I decided on a Pizza sandwich and it was delicious. If I wasn't just passing through I would make it a regular stop.

Helpful?
Thank Rob N
Lincoln, Nebraska
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 31, 2015

This was my first time at a Potbelly. The sandwich and everything was really good. One of the staff members was helpful, one was clearly new and had no idea what was going on. My only suggestion was there were items with prices all over the place. It would be nice if I could just do a sandwich as a... More 

Helpful?
Thank craig102m
Las Vegas, Nevada
Level Contributor
213 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed November 3, 2014

This location is as good as any other if you're looking for good sandwiches in Novi. I was passing through going to my office, saw their sign, knew the chain, stopped in, and took away their tuna sandwich. I love their tuna sandwich....on multigrain, toasted, with cheese and the hot pepper mix. Man, it's good. Stop by if you want... More 

Helpful?
Thank LasVegasSlim
Frankenmuth, Michigan
Level Contributor
84 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 14, 2014 via mobile

Very fresh ingredients served like Subway does. Originals are $ 4.60 for grilled sandwiches. Ten times better than Subway. Berry Smoothie & Chocolate shake exceptional!

Helpful?
Thank Jim_Engel
Novi, Michigan
Level Contributor
59 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 26, 2014 via mobile

Tasty sandwiches. Super friendly people. Great chili and hot peppers. This place is literally so good that I can never visit the other sub chains again.

Helpful?
Thank justinblack1980
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 5, 2012

Potbelly is awesome. The wreck is the best sandwich hands down. The hot peppers are super hot and delicious. The broccoli cheddar is a must have and the shakes are the best. I am not sure who considers $5 expensive but that is the cost of the big sandwich. The regular size is like $4. I consider the price great... More 

Helpful?
Thank John0911x
Wixom, Michigan
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 5, 2012

Always pretty good, quick service and close to mall and many other places. Sandwiches are good, and salads are pretty large

Helpful?
Thank MI_Traveler_12
Level Contributor
22 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 27, 2012 via mobile

Not real happy with their prices. Way to high for the sandwichs. You can get a better meal somewhere else for the price. Not up to Novi's standards.

Helpful?
Thank skfrazer
South Dakota
Level Contributor
91 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 18, 2012 via mobile

We had lunch at Potbellies while stayin in Novi. I had the mushroom sub and my husband had the wreck. Bothwere excellent sub sandwiches. I was also pleased they had orange crush in bottles. My favorite. They also have ice cream and make delicious milkshakes. My hubby had a strawberry one. I would reccommend for lunch or lite supper. Friendly... More 

Helpful?
Thank sotheresthat
Toronto, Canada
Level Contributor
10 reviews
7 restaurant reviews
4 of 5 stars Reviewed May 23, 2012

Fast Service with outside patio. Bright airy restaurant. Great if you have limited time for lunch

Helpful?
Thank Ros R

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Restaurant Details

Location and Contact Information

  • Address: 43350 Grand River Avenue, Novi, MI 48375
  • Location: United States  >  Michigan (MI)  >  Novi
  • Phone Number: (248) 449-3580

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: Fast Food, Delicatessen

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?