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On the Border Mexican Cafe

#26 of 172 Restaurants in Novi
Certificate of Excellence
Mexican
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21091 Haggerty Rd, Novi, MI 48375
(248) 449-6114
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Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Late Night

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 20
    Excellent
  • 18
    Very good
  • 12
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Decent food and service

Great chips and salsa, guaranteed to make you thirsty (as planned). We had a good server, who kept things moving. Very understanding of a grumpy toddler. Food was warm and good, served fairly promptly.

4 of 5 starsReviewed March 23, 2015
Runpicu
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58 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Fayetteville, Arkansas
Top Contributor
170 reviews 170 reviews
62 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed April 8, 2015

The atmosphere and customer service of the restaurant is great, and is very inviting. Unfortunately the meat we all ordered was very dry and the food in general just very bland.

Was this review helpful? Yes
Top Contributor
108 reviews 108 reviews
78 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 23, 2015

Great chips and salsa, guaranteed to make you thirsty (as planned). We had a good server, who kept things moving. Very understanding of a grumpy toddler. Food was warm and good, served fairly promptly.

Was this review helpful? Yes
Northville, Michigan
1 review
1 of 5 stars Reviewed March 20, 2015

ordered grilled fish tacos, the fish looked like it was scraped skin after someone ate it. asked manager if it was off someone's dish or came from the floor. she said they make mistakes and it fell on the floor, don't know how only the fish part fell and the veggies stayed put. she was rude to me, but said... More 

Was this review helpful? Yes
SocialOTB, Manager at On the Border Mexican Cafe, responded to this review

Thank you for your review. Please contact our Guest Relations Manager so we can get more information about your visit. 888-682-6882 Monday – Friday 9am-5pm Central Time or online at http://www.ontheborder.com/contact-us.aspx Thank you! More 

Berkley, Michigan
Top Contributor
143 reviews 143 reviews
79 restaurant reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 19, 2015

I had a business dinner here because it was convenient for my client, who wanted something casual. My waitress was young and enthusiastic, which goes a long way. I was interested in a couple of items, and she wasn't able to guide me much beyond what was written on the menu. Okay, so we made our decisions on our own,... More 

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IL
Top Contributor
243 reviews 243 reviews
121 restaurant reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed February 24, 2015

Just like any of their other locations- the food is pretty good, no complaints. Service was very good, the only complaint would be that they gave me a menu with salsa wiped all over one of the pages.

Was this review helpful? Yes
Rockford, Michigan
Contributor
14 reviews 14 reviews
10 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

Fast service and good prices. Food has a nice variety including lower calorie choices. I had a chicken quesadilla that was yummy. Food is definitely Americanized tex mex and not authentic Mexican...but who cares? Good atmosphere cold Mexican beer and a huge drink menu.

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Farmington Hills, Michigan
Contributor
19 reviews 19 reviews
14 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 4, 2015

The salsa and chips are fresh and tasty! Brought to your table as soon as you sit down. But BEWARE! The salsa is usually really spicy hot. But...you still can not stop eating it! It's Tasty. The Fajitas, chicken and steak, are very good and the tortillas are freshly made and hot. The margaritas are delicious too. Best Mexican food... More 

Was this review helpful? Yes
Bonn, Germany
Senior Contributor
44 reviews 44 reviews
26 restaurant reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 23, 2015 via mobile

I'm not a person who likes the food chains but On the border is good and not to expensive. They have good frozen margaritas....I had a Dallas with meat which was good... Guacamole which came out was freshly done...

Was this review helpful? Yes
Top Contributor
133 reviews 133 reviews
89 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 2, 2015 via mobile

A group of 12 of us went here to celebrate a birthday, we arrived early and were quickly seated. Our server was attentive and helpful. The food was pretty good, one order needed to be returned to the kitchen as it was cold, but it was quickly rectified. The portions are generous, and they were tasty.

Was this review helpful? Yes
Pinckney, Michigan
Top Contributor
59 reviews 59 reviews
40 restaurant reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 29, 2014

We stopped here a couple of days after Christmas for lunch. We were promptly seated but someone must have forgotten to tell the water we were there. Someone noticed us after about 5 minutes or so and then made up for lost time by making sure everything was to order for the rest of our meal. The chips were fresh... More 

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Restaurant Details

Location and Contact Information

  • Address: 21091 Haggerty Rd, Novi, MI 48375
  • Location: United States  >  Michigan (MI)  >  Novi
  • Phone Number: (248) 449-6114

Price and Cuisine

  • Cuisine: Mexican
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from On the Border Mexican Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?