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Webster's Prime Steakhouse

$$$$
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100 W. Michigan Ave., Kalamazoo, MI 49007-3963 (Rose Street)
12693434444
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Today
5:00 pm - 10:00 pm
Closed now
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Hours:
Mon - Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Television, Valet Parking, Validated Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: The Webster's crew loves where we are, and celebrating our area's...
The Webster's crew loves where we are, and celebrating our area's ingredients and culture. Webster's Prime is our interpretation of the best Michigan and our planet has to offer, from our family of staff to the ingredients on the plate. We know you have choices in your dining experience, and we truly appreciate your time and choice of Webster's Prime. Steaks, fresh seafood and seasonal ingredients come together to create our menu at Webster's Prime. We look forward to serving you soon.
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TripAdvisor Reviewer Highlights

Read all 77 reviews
Visitor rating
  • 38
    Excellent
  • 15
    Very good
  • 11
    Average
  • 10
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Good food, nice ambiance

Overall, this was a very nice place with great service and good food. That said, the food was not amazing. They have a variety of steaks and cuts, but in the end the steak I had was nothing to write home about and, thought, a bit overcooked for medium rare. The sides need to be ordered... read more

4 of 5 starsReviewed August 6, 2015
NewPlaceFan
,
Kenosha, Wisconsin
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77 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Kalamazoo, MI
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a fine dining restaurant with a fairly formal atmosphere. I've been here a few times for special occasions and every visit leaves me underwhelmed. This place does not deliver an experience fitting of the prices for this market area. Food is only so so and the service is average. At my last visit half the parties' steaks were... More 

Helpful?
1 Thank littlefishb13
Kalamazoo, Michigan
Level Contributor
413 reviews
252 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed January 6, 2016

We went back to Webster's Prime as we like the atmosphere and the hotel is always decorated beautifully for the holidays. We really enjoyed the dinner very much. We all ordered filet mignon and each order came out perfectly to specification. All the side dishes were delicious too and we were able to share them between the four of us... More 

Helpful?
Thank Nancy O
Kalamazoo, Michigan
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 8, 2015

We have tried Webster's over the past 4 years, always hoping it might have improved, but we were very disappointed every time. Not only is the service inadequately trained, the food is mediocre at it's best and way (!!) overpriced. We went there last night for an office Christmas party and no one had anything positive to say about the... More 

Helpful?
1 Thank anonymus182
Augusta, Michigan
1 review
5 of 5 stars Reviewed December 1, 2015

When making the dinner reservation, my husband stated that we would be celebrating our wedding anniversary. The entire staff strived to make our evening special. When we arrived at our table, there was a half bottle of champagne waiting for us as well as an anniversary card signed by all of the staff members. The steak was fabulous (as always),... More 

Helpful?
Thank AnnNSteve
Chicago, Illinois, United States
Level Contributor
7 reviews
5 of 5 stars Reviewed November 23, 2015

Quality of the meat was excellent. Very nice atmosphere, with a live piano player. Excellent service too. I have been there twice, and it was almost empty. Not sure if many in Kalamazoo can afford these prices. I hope they make it!

Helpful?
Thank Rick J
Chennai
Level Contributor
55 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed October 29, 2015

Had dinner there during my stay at the property. food quality is really good, specially the salmon fish recipe was outstanding. But the service being provided by couple of ladies was way too sub standard. While one was a forgetful lady, the other one was too over loaded to serve on time. Moreover, the restaurant has a stingy smell which... More 

Helpful?
Thank mahi1852
Kalamazoo, Michigan, United States
Level Contributor
83 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

I was at a business dinner as a guest. We were in a private dining room & there were about 15 of us. Only one server who did a great job. The starters were delicious. The Caesar salad was okay. Could barely taste the dressing. I chose the porterhouse. It was cut off the bone. The filet was absolutely melt... More 

Helpful?
Thank Dawn M
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

Attended a business dinner meeting here. The meeting space was nice, as were the staff. There were 40 people attending with only 3 servers - woefully understaffed. We waited much too long for dinner, especially considering the menu was determined ahead of time. Prime rib was a generous portion, but very undercooked. Several people did not even eat it. Mashed... More 

Helpful?
Thank Andeli1
Paw Paw, Michigan
Level Contributor
132 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 20, 2015

It doesn't matter if you are celebrating an occasion or life in general. This is a great place for many reasons. We had a reservation but arrived about 1/2 hour early. Asked if we could have a glass of bubbly in the lounge. Proseco was served. It had not just been opened so the bubbling was a little slow. Tasted... More 

Helpful?
Thank Ginger F
Kenosha, Wisconsin
Level Contributor
152 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed August 6, 2015

Overall, this was a very nice place with great service and good food. That said, the food was not amazing. They have a variety of steaks and cuts, but in the end the steak I had was nothing to write home about and, thought, a bit overcooked for medium rare. The sides need to be ordered separately, and they were... More 

Helpful?
1 Thank NewPlaceFan

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Restaurant Details

Location and Contact Information

  • Address: 100 W. Michigan Ave., Kalamazoo, MI 49007-3963
    (Rose Street)
  • Location: United States  >  Michigan (MI)  >  Kalamazoo County  >  Kalamazoo
  • Phone Number: 12693434444

Price and Cuisine

  • Average Prices: USD 20 - 65
  • Cuisine: Seafood, Wine Bar, American, Steakhouse

Restaurant Characteristics

  • Dining Style: Casual Elegant

Description

The Webster's crew loves where we are, and celebrating our area's ingredients and culture. Webster's Prime is our interpretation of the best Michigan and our planet has to offer, from our family of staff to the ingredients on the plate. We know you have choices in your dining experience, and we truly appreciate your time and choice of Webster's Prime. Steaks, fresh seafood and seasonal ingredients come together to create our menu at Webster's Prime. We look forward to serving you soon.
Open Hours
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Webster's Prime Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?