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Webster's Prime Steakhouse

100 W. Michigan Ave., Kalamazoo, MI 49007-3963
269-343-4444
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Ranked #35 of 285 restaurants in Kalamazoo
Certificate of Excellence 2013
Price range: $20 - $50
Cuisines: American, Steakhouse
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Restaurant details
Dining options: Dinner, Reservations
Dining style: Casual Elegant
Cross street: Rose Street
Description: Webster’s Prime Steakhouse is the premier dining experience in southwest Michigan. An extensive wine list and innovative menu, along with incredibly professional and courteous service, make Webster’s Prime Steakhouse a must-see in Kalamazoo. Webster’s Tasting Room is a stylish, upscale bar with the largest selection of Michigan craft beers, wines, and spirits in Kalamazoo. Host your special event in one of Webster’s two private dining rooms for 14-40 people. Indulge, relax and enjoy a night out at Webster’s Prime Steakhouse.
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46 reviews from our community

76% Recommend
    25
    10
    5
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Windsor, Canada
Top Contributor
65 reviews 65 reviews
42 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 30, 2014

Recently had the opportunity to dine here, we wanted the whole experience and were treated to it. I made several enquiries via email and was responded to quickly from both the head chef and the coordinator within minutes of my question. Made a reservation and we had quite a wonderful dining experience. All the staff were extremely friendly and the... More

Was this review helpful? Yes 2
Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

Kevin P, We wanted to take a moment to thank you for your recent review of our restaurant on Trip Advisor! We are so thrilled that you enjoyed your experience with the serving and kitchen staff and the food. We hope that you will stay in the hotel next time, and that you will come and see us again when... More

Kalamazoo, Michigan
Senior Contributor
21 reviews 21 reviews
13 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2014

We went for Valentine's Day dinner and it was very nice. The service is what you pay for here and it was excellent. I have several dietary allergies and they never missed a beat! I had no worries through each course of the meal. As for the food, it was prepared well but nothing outstanding when compared to other restaurants.... More

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Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

Annette H, Thank you for your review of your Webster’s Prime Valentine’s Day dinner. We are so glad to hear that you had a nice time and enjoyed your service. We were more than happy to accommodate any dietary restrictions, requests, and requirements and we are thrilled that you did not have to worry about that while dining with us.... More

Battle Creek, Michigan
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013 via mobile

Went there with wife and a friend last week. Steaks were all very good. I didn't think it was outrageously high priced. I ordered the onion soup instead of a salad. Normally not something I would order, but this was a great soup. Lot of flavor. Not overloaded with cheese and bread. All steaks are a la carte which you... More

Was this review helpful? Yes
Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

Stnorman, Thank you very much for your kind review of Webster's Prime. We are thrilled that you enjoyed your steaks, asparagus, and onion soup. We have also shared your nice remarks with your server, Alex White, and the rest of the staff. We look forward to seeing you again! Happy New Year! Alana Fisher Event Coordinator Webster's Prime More

Cadillac, MI
Top Contributor
62 reviews 62 reviews
33 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 17, 2013

I had a wonderful meal here with my wife and daughter. The tenderloins melted in your mouth and were cooked to perfection. The rack of lamb was fantastic. The ginger, macadamia nut sweet potatoes were phenomenal! The service is excellent!

Was this review helpful? Yes 2
Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

sking81, Thank you for your nice review of Webster's Prime! We are so happy that you enjoyed your lamb, tenderloins, sweet potatoes, and dinner service! We hope that you return soon for another visit! Thanks again, Alana Fisher Event Coordinator Webster's Prime More

Augusta
Contributor
17 reviews 17 reviews
15 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2013

We've eaten at Webster's several times prior to its current management and had always been disappointed in virtually every aspect of the food, service, and atmosphere as it claimed to be a "5 star" restaurant but was actually a pretentious, over-priced revolving door with mediocre food. How can a restaurant that bills itself as "5 stars" and "Prime" be either... More

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Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

BillB68, Thank you for the wonderful review. We have shared this with our management team, kitchen staff, and front of the house serving staff. We have also shared your review with, William, our house piano player. We are so pleased that you enjoy our food, service, and ambiance, and thank you for trying several menu items while you were dining... More

Zionsville, Indiana
Top Contributor
65 reviews 65 reviews
43 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 2, 2013

This is about the only steakhouse in Kalamazoo. The steak was prepared as ordered. The service was exceptional and friendly. The recommended asparagus fell short. The table was wobbly. Obviously, I am nitpicking.

Was this review helpful? Yes
Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

452CraigS, Thank you very much for your review. We are happy that your steak was prepared to your liking, and that you felt your service was exceptional. We are sorry to hear about your asparagus and wobbly table. We have taken your comments into consideration and have discussed them with the culinary staff. Please do come visit us again, next... More

Bloomfield Hills, Michigan
Senior Contributor
39 reviews 39 reviews
15 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 18, 2013

Staying at Radisson for a meeting, dinner previous night at zazios was wonderful. Chef John told us about a chef's dinner the next night in Webster's. The chefs from each of the restaurants in the hotel, prepared a course with a paired wine. Food and wines were complex and amazing. The value of this wine dinner was incomparable. Anyone living... More

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Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

Pamela, Thank you very much for your kind review of Webster's Prime, Zazios, and the first ever Greenleaf Hospitality Group Signature Chef's Wine Dinner! We greatly appreciate the fact that you stopped in on Chef John's word alone, and that you were able to attend this very fun event! Thanks again! PS Your wine is on it's way to you.... More

Kalamazoo, Michigan
Senior Contributor
25 reviews 25 reviews
19 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2013

Although Webster's is an elegant restaurant, it can be fairly noisy even with the pleasant live piano music in the background. My wife and I were surprised to be seated in a large and overly bright booth that could have accommodated 6 people. It was not very intimate and made us feel a bit like we were on display. Our... More

Was this review helpful? Yes
Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

600AndyB, We would like to thank you for taking the time to review Webster’s Prime on Trip Advisor. We are so pleased that you enjoyed our service, grilled asparagus, and Angus tenderloin. We are also very pleased that your wife enjoyed our scallops. Please know that we truly appreciate your choice in Webster’s Prime and all of your feedback from... More

Kalamazoo
Senior Contributor
30 reviews 30 reviews
13 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 22, 2013

I won ticket to a concert and part of the prize was a free meal here. Let me just say it was the best meal I have ever had in Kalamazoo MI. The salad had flowers. yum every course complimenting the last

Was this review helpful? Yes 1
Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

nda0321, Thank you for submitting a review on Webster's Prime. We are very pleased that you enjoyed your meal and we hope to see you again very soon! Thanks again! Alana Fisher Event Coordinator More

Beecher, Illinois
Senior Contributor
47 reviews 47 reviews
32 restaurant reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed March 18, 2013

This story starts out with the hostess telling us it would be faster to eat in the bar, despite the absence of customers in both the bar and dining room. So we get seated in an empty bar with a local band setting up and testing their equipment (which distracted our waitress almost to the point of not serving us).... More

Was this review helpful? Yes
Alana F, Event Coordinator at Webster's Prime Steakhouse, responded to this review

Moononk, Webster’s is very sorry to hear about your recent experience in our restaurant. I assure you we have spoken with the staff and addressed the issues. We want to thank you for your review, and for bringing these topics to our attention. Webster’s hosts local entertainment every Wednesday and Friday evening in our lounge, and in the future we... More

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