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Cygnus 27

Amway Grand Plaza, 187 Monroe Ave., NW, Grand Rapids, MI 49503
616-776-6425
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Ranked #23 of 775 restaurants in Grand Rapids
Certificate of Excellence 2013
Price range: $23 - $49
Cuisines: Sushi, Seafood, International, Fusion
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Restaurant details
Good for: Scenic view
Dining options: Breakfast/Brunch, Reservations, Late Night, Private Dining
Dining style: Casual Elegant
Cross street: Pearl
Description: Towering above the average dining experience, Cygnus 27 delivers new heights of style, flavor, and casual fun. Dine amid the sparkling night sky and enjoy an array of flavorful entrees that infuse fine cuisine with deliciously creative global influences. Drink in glittering city views from high atop the Amway Grand Plaza Hotel. Revel in the culinary mastery of Chef d' Cuisine Werner Absenger and the attention to detail of our award winning staff.
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67 reviews from our community

85% Recommend
    35
    22
    7
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Grand Rapids, Michigan
Contributor
18 reviews 18 reviews
9 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 16, 2014

Main courses were the Salmon, and neither of us remember the name on the menu, but it was grilled and served over Udon noodles. I had the "Special" Surf and Turf, an 8 oz Filet and Lobster tail. The Filet was done to perfection and the Lobster mouth watering. We shared the Special Valentines dessert with coffee. All of this... More

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Allendale, Michigan
Top Contributor
219 reviews 219 reviews
112 restaurant reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 17, 2014

Yep, this is the place we go to celebrate special occasions. Beautiful view, wonderful food, excellent service... One of my favorite places to eat and celebrate!

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Carrie S, Manager at Cygnus 27, responded to this review

Dear Valued Guest, We are so honored that you would recommend us as an excellent place to celebrate special occasions! We are always honored when guests choose to have their celebrations with us, and do whatever we can to make those occasions as memorable as possible. We hope to host you again very soon, and look forward to seeing you... More

Portage, Michigan
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2014

We dined here for dinner when staying at Amway.We shared the Maine lobster cakes which, although small, were delicious. For dinner, I had the filet of beef tenderloin with root vegetable mash and my boyfriend had the shrimp and scallop brochette. Both were fantastic. For dessert, we shared the chocolate sphere. Amazing! Service was great. Sunday brunch did not disappoint.... More

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Carrie S, Manager at Cygnus 27, responded to this review

Dear Valued Guest, Thank you so much for dining with us for both dinner and Sunday brunch during your stay at the Amway Grand Plaza Hotel! It sounds like you and your boyfriend had a wonderful time - which is what we strive to provide to our guests every day. We hope to host you again for a memorable meal... More

Michigan, USA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 31, 2013

Loved it! Cygnus is the best in Grand Rapids! The restaurant would be nice for a special occasion, but also perfect for our date night. This is a fabulous location overlooking the city! The service was attentive and helpful, but not intrusive. Very professional. The menu options are first class. We had appetizers, entrees and dessert. All were wonderful. Great... More

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Becky R, Manager at Cygnus 27, responded to this review

Dear Valued Guests, I am thrilled you enjoyed your recent visit to Cygnus. Thank you for taking the time to review our establishment. Our Chef, Werner Absenger, makes my job as the manager very easy. I am glad you recognized his talent and enjoyed the cuisine. We look forward to your next visit. Thank you again! Sincerely, Becky Cygnus Manager More

ROCKFORD
Senior Contributor
24 reviews 24 reviews
14 restaurant reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 12, 2013

I like that this restaurant is on opentable.com which makes it easier to make your online reservation. The food was excellent. Even though the meals and drinks were costly, Grand Rapids Magazine sometimes have coupons that you can use as a buy one, get one free. The restaurant is located on the 28th floor of the Amway Grand hotel and... More

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Becky R, Manager at Cygnus 27, responded to this review

Dear Valued Guest, Thank you for your recent review. I am thrilled to hear your enjoyed your recent visit to our restaurant.. We are very proud of the fact that many of our guests do celebrate special occassions with us, and we take great pride in providing a memorable experience for them. We look forward to celebrating again with you... More

Milwaukee, Wisconsin
Senior Contributor
22 reviews 22 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 12, 2013

I went to the restaurant to have a drink one night while meeting friends there. The view of Grand Rapids is outstanding. The food others had looked very appealing and smelled good. The atmosphere and new age feel of the bar and restaurant made it awesome. I would definitely recommend people to visit this place when staying at the Amway.

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Becky R, Manager at Cygnus 27, responded to this review

Dear Valued Guest, Thank you for your recent visit to Cygnus 27. I agree, the view can't be beat.. I am happy to hear you enjoyed your drink and the ambiance as well. We hope you visit us again during your next visit to Grand Rapids. Thank you again for your review. SIncerely, Becky Cygnus Manager More

Wyoming, Michigan
Top Contributor
94 reviews 94 reviews
49 restaurant reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 11, 2013

It had been years since we had been to Cygnus for the Sunday brunch---had some friends who were in town for Art Prize and we decided to give it a try again---they changed the format and it was a good change---there was a menu of about 12 small hot plate choices so we all tried something different. There was the... More

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Carrie S, Manager at Cygnus 27, responded to this review

Dear Valued Guest, Thank you so much for visiting us for Sunday brunch during ArtPrize! I am so glad that you enjoyed your visit and appreciate our new small plate format along with the buffet items. We hope to see you again for brunch or a dinnertime visit very soon! Thank you for reviewing your experience. At your service, C.... More

Parsippany, NJ
Top Contributor
110 reviews 110 reviews
47 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 14, 2013

What an experience! We decided to splurge on this restaurant, although it wasn't as expensive as I had thought (food prices slightly high but they get you on the wine). The view from the 27th floor on a clear evening was to die for! We could see up and down the Grand River - and seeing the colorful banners from... More

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Carrie S, Manager at Cygnus 27, responded to this review

Dear Valued Guest, Thank you so much for dining with us and for sharing this detailed information about your experience for prospective and future guests! I am glad you enjoyed your meal - you made lovely selections - as well as the view of the Grand River during ArtPrize. We hope to see you again soon! At your service, C.... More

Reviewer
5 reviews 5 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

Had a lovely brunch here with a great view of the city, river and bridges. $15 for kids and $38 for adults. Great variety of cold items including sushi, to-die-for chicken and lobster salads, cut fruits and berries each in their own bowl, yummy selection of fresh pastries, shrimp, smoked salmon, lox, greens and veggies for tossed salads with homemade... More

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Carrie S, Manager at Cygnus 27, responded to this review

Dear Valued Guest, Thank you so much for joining us for Sunday brunch and for writing this wonderful review of your dining experience! We are glad you took note of and appreciated our small plate format - we agree that this ensures a fresh, hot dish for you to enjoy. I am also glad you enjoyed the service, as we... More

east greenwich, rhode island
Top Contributor
532 reviews 532 reviews
340 restaurant reviews
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed September 19, 2013 via mobile

Our waitress was very unpleasant and very inattentive. If she had smiled I might have overlooked her attitude and demeanor. Perhaps part of the problem was we were a large party and -Artprize also had a large party going on at the same time. The filet was overcooked, flavorless, and not tender. Had to ask repeatedly for napkins and cutlery.... More

Was this review helpful? Yes
Carrie S, Manager at Cygnus 27, responded to this review

Dear Valued Guest, Thank you for dining with us and for sharing this important feedback with us. I sincerely apologize for the unacceptable service and food you received. If you would be so kind, I would appreciate the opportunity to follow up with you directly to gather more information about your experience. Please email me at csmith@amwaygrand.com so that I... More

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