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Ruth's Chris Steak House

Certificate of Excellence
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187 Monroe Ave NW, Grand Rapids, MI 49503-2621 (Formerly The 1913 Room) (Pearl at Monroe)
616-776-6426
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Today
5:00 pm - 10:00 pm
Closed now
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Hours:
Mon - Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 146 reviews
Visitor rating
  • 91
    Excellent
  • 30
    Very good
  • 20
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Not quite there

ate at the bar as I usually do but I missed out on the 'sizzle' this time as my entree (lamb chops) came out already sizzled out. little dry. Good, but always expect great at Ruths. Liked the local beer selections, service was top notch.

4 of 5 starsReviewed August 2, 2015
ronster737
,
ronster737
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146 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Any
English first
North Richland Hills, Texas
Level Contributor
68 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 23, 2015

I came in last week while in Grand Rapids for business. I had been in town for several days, and had several prior disappointing dinners, so I was ready for just a steak, salad, and vegetable. I have not been in a Ruth's Chris in about 5 years, since I have always been so disappointed with their meat quality, but... More 

Was this review helpful? Yes
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this review

Dear Valued Guest, Thank you for your review in regards to your experience with us. I am happy to hear that the service was impeccable as well as the other dishes. I am sorry to hear that the steak did not meet our standards as well as yours. I have informed my head chef and executive chef accordingly as a... More 

New York
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 22, 2015

I ran in for a late supper. I know they were just closing and the staff accommodated me with good grace. My steak salad was adequate and no better - but as I guess the kitchen was closing they probably weren't happy at getting a late order. The wines were decent. Seemed Ok but not much better than OK

Was this review helpful? Yes
Mineola, New York
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 12, 2015

Of the three Ruth's Crist I've been visited, this is the second surprisingly average one (the other one is our local restaurant at Westbury, Long Island) I've visited, especially considering the price. (The one we attended in Chicago a couple of times is excellent.) On this occasion, I ordered the lobster tail. It was overcooked, over-buttered, and relatively unseasoned.

Was this review helpful? Yes
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this review

Hello, Thank you for the feedback about your visit! I am sorry to hear that your experience did not surpass your expectations. I will pass on the information about the lobster tail to our Head Chef. Yes, we highlight our steaks but we want to make sure all of our dishes are superb. I hope the service was exceptional and... More 

Kentwood, Michigan
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 7, 2015

If you are looking for a dining experience then Ruth's Chris always delivers. If you are looking to go out for dinner and get the most out of your money, this is not your place. Is Ruth's Chris steaks better than anywhere else; no. I have personally had better steaks and paid far less; you should be going to Ruth's... More 

Was this review helpful? Yes 2
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this review

Dear Valued Guest, Thank you for your feedback in regards to the experience we offer here at Ruth's Chris Steak House. We do pride ourselves on the 'ultimate' package from the service to the food. We are happy you enjoyed our staffs level of attentiveness and knowledge. We are sorry to hear though, that the food did not deliver. Other... More 

ronster737
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 2, 2015

ate at the bar as I usually do but I missed out on the 'sizzle' this time as my entree (lamb chops) came out already sizzled out. little dry. Good, but always expect great at Ruths. Liked the local beer selections, service was top notch.

Was this review helpful? Yes
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 21, 2015

Our group of four had the best experience on this visit. We ordered the PorterHouse for Two BUT all four of us were able to share this meal. We decided we would share the steak and order a side a piece. The mouth watering Ruth's Sweet Potato Casserole is a must, you will not be sorry!

Was this review helpful? Yes
Level Contributor
719 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 178 helpful votes
5 of 5 stars Reviewed July 12, 2015

Along with Motonsvthis is the best chain of steakhouses with consistent great service and ambience.,

Was this review helpful? Yes
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this review

Hello, Thank you for the wonderful review! We want to make sure the guests feel the value regardless of what location they dine in. Thank you for joining us and we are eager to have you in again! Sizzlin' Regards, Kylene G. More 

Grand Rapids, Michigan
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 stars Reviewed July 9, 2015

The service was excellent, and the meal was superb! I had the fillet - their signature dish and it was as flavorful and tender as any I have ever had. The price is high, but for your special occasion,it was definitely worth it.

Was this review helpful? Yes
Michigan
Level Contributor
77 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 29, 2015

In Grand Rapids for business and have always wanted to try a Ruth Cris. I must admit the menu prices took me back, but decided to experience it anyway. So glad I made the investment in a first class, memorable mea. Our server Kurt was wonderful and made us feel like we were his only table. The steak and scallops... More 

Was this review helpful? Yes
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this review

Dear Valued Guest, We are so pleased that you decided to join us! These are the comments we strive for and I know our team will be thankful for your kind words. We hope you are will choose to dine with us again, till then, Cheers! Kylene G. More 

Spring Lake, Michigan
Level Contributor
75 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 4, 2015

Whether you're going to DeVos or VanAndel this is a good place to start your concert night. We sat in the bar. They have a seperate bar menu but you can also order off the regular menu. Comfortable and lively with good service. We had the steak sandwich which was delicious.

Was this review helpful? Yes
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this review

Hello, Thank you for your review! We love that we can create a different experience for every guest and your voice is appreciated to all. We look forward to hosting you again in our lounge prior to a concert or local show! Kind Regards, Kylene G. More 

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Restaurant Details

Location and Contact Information

  • Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621 (Formerly The 1913 Room)
    (Pearl at Monroe)
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: 616-776-6426

Price and Cuisine

  • Average Prices: USD 31 - 50
  • Cuisine: American, Steakhouse

Restaurant Characteristics

  • Dining Style: Casual Dining
Open Hours
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?