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Washington, Grand Haven, MI 49417
616. 846.1221
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Thu 11:00 am - 9:30 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Reservations, Takeout, Late Night, Dessert
Good for:
Families with children
Romance
Large groups
Outdoor seating
Lunch
Dinner
Reservations
Takeout
Late Night
Dessert

TripAdvisor Reviewer Highlights

Read all 116 reviews
Visitor rating
  • 33
    Excellent
  • 18
    Very good
  • 26
    Average
  • 23
    Poor
  • 16
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Valentines dinner

Excellent! the experience was more than we could ask for as we were celebrating our first Valentines Day together.

5 of 5 starsReviewed February 17, 2015
Michelle B
,
Harbor Beach, Michigan
Good for:
  • Families with children
  • Romance
  • Large groups
  • Outdoor seating
  • Lunch
  • Dinner
  • Reservations
  • Takeout
  • Late Night
  • Dessert
Add Photo Write a Review

116 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Harbor Beach, Michigan
2 reviews
5 of 5 stars Reviewed February 17, 2015

Excellent! the experience was more than we could ask for as we were celebrating our first Valentines Day together.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed February 14, 2015

Allen treated us like garbage. All 7 of us walked out. Never been treated so badly. We sat down at the bar for apps, maybe he was having a bad day, but his behavior was completely unexceptable

Was this review helpful? Yes
Courtney B, Guest Relations Manager at Porto Bello, responded to this review

Hello Amanda, Thanks for reaching out to us via your review. This is an issue we'd like to discuss with you personally. We'd like to contact you if you'll first email us at social2@restaurant-logic.com and we can work to resolve the situation. Thank you again and we hope to hear from you soon. More 

Buckeye, Arizona
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2014

A great place to grab some excellent food. The past few times I have gone there was great life music!

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
18 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 23, 2014

Food.is mediocre. Service is slow. Not a bad place for a drink... food is mediocre. Great location. Had the pizza...

Was this review helpful? Yes
Grand Haven, Michigan
Senior Contributor
35 reviews 35 reviews
26 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 3, 2014

This restaurant's history is that it used to be a Piano factory. I love the atmosphere of this eatery. I've eaten here numerous times and I don't think I was ever disappointed. My garden club had a luncheon here and the service and food and drinks were wonderful. I love seeing the colorful umbrellas outdoors in the summertime. A very... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2014

The food was much below our expectations. The calamari was very chewy and the chicken cacciatore didn't have flavor or freshness. We would not recommend eating here. The live jazz was nice and our server was good.

Was this review helpful? Yes
Minneapolis, Minnesota
Senior Contributor
48 reviews 48 reviews
19 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 6, 2014

The food was okay. Cream-based pasta isn't hard to make. The Caesar salad with chicken had hardly any chicken in it at all. The waitress we had was nice, but overall, not great. By the way, why can't restaurants just get three-legged tables and not have wobbly tables! And they shouldn't seat everyone so close to one another near the... More 

Was this review helpful? Yes 2
Holland, Michigan
Senior Contributor
40 reviews 40 reviews
29 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 2, 2014

Gave it a second try due to a gift card. The place has an odor and is very dirty. Will not come back.

Was this review helpful? Yes
Jake V, Manager at Porto Bello, responded to this review

Dear Dyan, This is very troubling to hear. We strive to bring our customers an environment which is clean and friendly. If you could please reach out to us at portobellorestaurant2014@gmail.com we would like to hear more about your experience. Again we apologize, Porto Bello Management More 

Wisconsin
Contributor
18 reviews 18 reviews
7 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 20, 2014

We brought a group of 12 here. The service was decent. We had one waitress for the whole table and she did fairly well keeping up with us, answering our questions, and taking back at least one of our meals because it wasn't to our satisfaction. She did forget that we asked for more salad before our meals came out... More 

Was this review helpful? Yes
Jake V, Manager at Porto Bello, responded to this review

Dear sign101d, Thank you for taking the time to review us. At Portobello we always appreciate hearing from our customers weather it is good or bad. We want to say sorry we fell short with your group, it is very upsetting to hear that our food didn't meet your standards. If you could please email us at portobellorestaurant2014@gmail.com with details... More 

East Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

It seems to me that some previous reviews are unduly harsh. We ate on a quiet Monday evening. Server was pleasant and attentive. Food is basic but good. Included bread and salad is very good. At a lower price point I might give them five stars.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Washington, Grand Haven, MI 49417
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Grand Haven
  • Phone Number: 616. 846.1221

Price and Cuisine

  • Average Prices: USD 5 - 20
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Families with children, Romance, Large groups, Outdoor seating
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Porto Bello staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?