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Hard Rock Cafe

45 Monroe St, Detroit, MI 48226-2855
313-964-7625
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Ranked #129 of 960 Restaurants in Detroit
Price range: $21 - $30
Hours:
Thu 11:00 am - 11:00 pm
Fri - Wed 11:00 am - 12:00 am
Cuisines: American, Hamburgers, Family Fare
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
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115 reviews from our community

Visitor rating
    20
    53
    28
    8
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 15, 2014 NEW

Atmosphere was terrible for a Hard Rock Cafe, food was not good, server seemed strange. Not what I expected from this brand.

Was this review helpful? Yes
Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi Mark4422s~ Let me assure you that we take great pride in our service and anything short of fantastic is not acceptable. I am sorry that your experiences with some of our staff members did not reflect this. Please know that we will use your feedback as a training tool to prevent any re-occurrences. Your willingness to share your thoughts... More

1 review
4 of 5 stars Reviewed August 18, 2014

First time visitors after Tigers game on Sunday. Tigers ticket stubs offered one free appetizer per table andvit was delish! Place was packed but LaFay who was handling the seating was charming, organized and sincere. Our waitress was okay but the food was off the chain, mouth watering, and very generous portions! LaFay made our Day! We will be back!

Was this review helpful? Yes
Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi Tina P~ Thank you for sharing your positive feedback. I will pass on the good word to LaFay and let him know he made first time customers into regulars. Also, I'm very pleased that you enjoyed the food and thought everything was delicious. We look forward to having you again. Take Care, Dan Glazer More

South Jersey
Reviewer
5 reviews 5 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 1, 2014 via mobile

Prewedding dinner. Service pitiful. Some not served more than half hour after others. Some desserts never brought, and no coffee never offered. Strip steak was more like dried leather. Gratuities were deleted because of abysmal experience for party of 40. Silverware missing for many guests. Management not available to address above severe shortcomings.

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Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi Doccrosen~ Thank you for thinking of Hard Rock Café for your Rehearsal Dinner. It was a pleasure to have you and your family at our restaurant. I want to thank you for your honest feedback. Let me assure you that we take great pride in our service and anything short of fantastic is not acceptable. I am sorry that... More

Toledo, Ohio
Top Contributor
206 reviews 206 reviews
72 restaurant reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 29, 2014

Someone complained about to much Detroit memorabilia... Isn't that the point ? Didn't like the size, needs to be bigger ... Maybe with new Red Wings stadium they'll move

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Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi Sonny_tmcf~ That's not a bad idea! We hope to see you in the cafe soon! Take Care, Dan More

Philadelphia, Pennsylvania
Top Contributor
113 reviews 113 reviews
42 restaurant reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed July 28, 2014

I have reviewed probably more hard rocks on here than anyone else some will skip the food review because its a chain. That being said the food was just as good as usual. My only disappointment with the location was their memo was way too heavy on the Detroit stuff. I realize that every city wants to showcase their hometown... More

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Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

hi Mike S~ Thank you for your honest feedback about Hard Rock Detroit. As you have stated you've been to several Hard Rocks and we're glad to keep you coming back. With that being said I'm glad you found the food good like usual and the service as good as well. We do have a lot of Detroit memorabilia but... More

Detroit, Michigan
Top Contributor
61 reviews 61 reviews
30 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 28, 2014

Took my father and family for his 84th birthday. Service started out great. Our food came hot and my father said his shrimp was fantastic. About half way through our meal. Traffic picked up. We felt ignored. Truned out Jimmy Buffet was having a concert at Comerica Park a few blocks away. Would have liked better service but the food... More

Was this review helpful? Yes
Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi Travelguymichigan~ Welcome back to Hard Rock! I am happy that you thought your experience was overall positive and was better than the last time. Thank you for you nice feedback. I do apologize that after the traffic had picked up in the cafe that your service was a little slower. We strive for the best customer service regardless of... More

Ypsilanti, Michigan
Top Contributor
72 reviews 72 reviews
52 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stopped here before a concert with our teenage daughters. The food was pretty good and the prices are what you would expect from Hard Rock. The drinks and the staff were great! They were pretty busy but it didn't affect our wait much. They had a great DJ playing and the mood and atmosphere was a lot of fun!

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Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi rbeccal0511~ I'm glad you had a nice fun meal before the concert you were attending. I will pass on the good review to the bartenders and servers. We hope to see you and your daughters again soon. Take Care, Dan More

Troon
Top Contributor
96 reviews 96 reviews
52 restaurant reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 9, 2014

Ok, Detroit is facing tough times, but this means that there are no queues for tables, and no quick rush turnover, like in many other HRCs. There's a lot of decent stuff displayed here as you'd hope in the city of Motown (items from Michael, the Supremes, Smokey etc) plus Madonna. A good burger at a reasonable price. HRC Glasgow... More

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Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi Talamhgirl~ I’m delighted to hear your experience at the Hard Rock Detroit. We have a great collection of Motown Memorabilia, it is always exciting to hear peoples interest in what we are all about. I'm are looking forward to having you in the cafe again! Take Care, Dan More

Milton Keynes, United Kingdom
Contributor
15 reviews 15 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2014

I visited hard rock cafe after a quite busy day. Got a burger and a beer and relaxed watching baseball. The food was on the bland side and needed some more spicing to liven up a bit!! The service average and had quite a delay on the food (also noticed that this was the case in many of the tables... More

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Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi Nikos_Tap I want to thank you for your honest feedback, we appreciate the constructive criticism. I do apologize for the food being on the bland side and the slow service you were experiencing that day. We take our customers feedback seriously and I want to invite you back in and offer you a better Hard Rock experience. I want... More

Port Stephens, Australia
Top Contributor
112 reviews 112 reviews
39 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 19, 2014

Staff were very welcoming and friendly. Being visitors they recommended a few places to visit and general advice.The place in general had a good feel about it with atmosphere. Well done team Hardrock.

Was this review helpful? Yes
Hard Rock D, General Manager at Hard Rock Cafe, responded to this review

Hi GlenB062~ We are glad you enjoyed your dinner and service! I will personally pass on the good word and let the Hard Rock Team know they did a great job. Thanks for sharing! We would love to have you back in! Take Care, Dan More

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