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Wendy's

Fast Food
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6 Southampton Rd, Westfield, MA 01085-1320
413-562-4903
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TripAdvisor Reviewer Highlights

Read all 6 reviews
Visitor rating
  • 0
    Excellent
  • 0
    Very good
  • 3
    Average
  • 1
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Good

I went to Wendys on May 28th 2014 around 8pm I waited forever in the drive-thru line it was the longest time I ever spent in any drive thru but at the end it was well worth the wait the customer service and the food was great everything I ordered was made right and very fresh and even though the... read more

3 of 5 starsReviewed May 29, 2014
christine151222
,
Easthampton, Massachusetts
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6 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Easthampton, Massachusetts
1 review
3 of 5 stars Reviewed May 29, 2014

I went to Wendys on May 28th 2014 around 8pm I waited forever in the drive-thru line it was the longest time I ever spent in any drive thru but at the end it was well worth the wait the customer service and the food was great everything I ordered was made right and very fresh and even though the... More 

Was this review helpful? Yes
Framingham, Massachusetts
Contributor
14 reviews 14 reviews
11 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 4, 2014

First, the food is typical Wendy's. However, I have been here 3x (which is twice more than I should have been), & each time I have received the order incorrectly. And, it is usually not even close. By far the worst Wendy's I have ever been to. Oh, and not once has there ever been a genuine apology for the... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2013

I went into the restaurant to grab a quick bite to go. I waited 10 minutes to have my order taken and an additional 15 minutes to receive it. I will say the food was good except for the strawberry tea. It was very weak flavored. I will go back there for the hot good food but the service needs... More 

Was this review helpful? Yes
West Springfield, Massachusetts
1 review
2 of 5 stars Reviewed May 17, 2012

alot of staff but service is very very slow,i had to repeat my order 3 times

Was this review helpful? Yes
Westfield, Massachusetts
Top Contributor
73 reviews 73 reviews
55 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 13, 2012

This Wendy's is average. The interior is usually not that clean when I go in but not overly dirty either. The service can be right on the ball but also terrible to the point that once a girl placed our order on hold so she could answer her cell phone and had a conversation (that one I should have reported... More 

Was this review helpful? Yes
Westfield, Massachusetts, United States
Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 22, 2011

This Wendy's is slow, and that some people in the back didn't wear hair coves.

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Restaurant Details

Location and Contact Information

  • Address: 6 Southampton Rd, Westfield, MA 01085-1320
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: 413-562-4903

Price and Cuisine

  • Cuisine: Fast Food

Questions & Answers

Questions? Get answers from Wendy's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?