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Wendy's

Fast Food
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6 Southampton Rd, Westfield, MA 01085-1320
413-562-4903
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TripAdvisor Reviewer Highlights

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Visitor rating
  • 0
    Excellent
  • 0
    Very good
  • 6
    Average
  • 1
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  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Good Chilli

Resturant was next door to a hotel we stayed at .Food was good and hot, clean, service average. Reader

3 of 5 starsReviewed July 28, 2015
Reader0108598
,
Massachusetts
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9 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Massachusetts
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 28, 2015

Resturant was next door to a hotel we stayed at .Food was good and hot, clean, service average. Reader

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Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 10, 2015

Nothing outstanding- tried some new menu stuff-- will stick with the old but was convenient to my motel- I could just walk there

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Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 2, 2015

We have eaten there twice, two years in a row. Food is good, employees were very courteous and accommodating, but I think this Wendy's needs might new management, or at the least someone needs to double check their inventory orders. Both times they were out of necessary items. This time it was baked potatoes and it was 5:30 PM. Also,... More 

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Easthampton, Massachusetts
1 review
3 of 5 stars Reviewed May 29, 2014

I went to Wendys on May 28th 2014 around 8pm I waited forever in the drive-thru line it was the longest time I ever spent in any drive thru but at the end it was well worth the wait the customer service and the food was great everything I ordered was made right and very fresh and even though the... More 

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Framingham, Massachusetts
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2014

First, the food is typical Wendy's. However, I have been here 3x (which is twice more than I should have been), & each time I have received the order incorrectly. And, it is usually not even close. By far the worst Wendy's I have ever been to. Oh, and not once has there ever been a genuine apology for the... More 

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Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 5, 2013

I went into the restaurant to grab a quick bite to go. I waited 10 minutes to have my order taken and an additional 15 minutes to receive it. I will say the food was good except for the strawberry tea. It was very weak flavored. I will go back there for the hot good food but the service needs... More 

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West Springfield, Massachusetts
1 review
2 of 5 stars Reviewed May 17, 2012

alot of staff but service is very very slow,i had to repeat my order 3 times

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Westfield, Massachusetts
Level Contributor
79 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed February 13, 2012

This Wendy's is average. The interior is usually not that clean when I go in but not overly dirty either. The service can be right on the ball but also terrible to the point that once a girl placed our order on hold so she could answer her cell phone and had a conversation (that one I should have reported... More 

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Westfield, Massachusetts, United States
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 22, 2011

This Wendy's is slow, and that some people in the back didn't wear hair coves.

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Restaurant Details

Location and Contact Information

  • Address: 6 Southampton Rd, Westfield, MA 01085-1320
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: 413-562-4903

Price and Cuisine

  • Cuisine: Fast Food

Questions & Answers

Questions? Get answers from Wendy's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?