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16 Union Ave., Westfield, MA
Today
8:00 am - 3:00 pm
Open now
See all hours
Hours:
Sun 8:00 am - 3:00 pm
Mon - Sat 6:00 am - 4:00 pm

TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 13
    Excellent
  • 7
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cozy Spot

Nice spot for a relaxing, low-key, comfort food meal. Large room with old furniture that lends a rustic charm. Good place to meet up for long visits or informal meetings.

4 of 5 starsReviewed March 17, 2015
susietwin
,
Westfield, Massachusetts
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23 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Westfield, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

Nice spot for a relaxing, low-key, comfort food meal. Large room with old furniture that lends a rustic charm. Good place to meet up for long visits or informal meetings.

Was this review helpful? Yes
Westfield, Massachusetts
Top Contributor
390 reviews 390 reviews
352 restaurant reviews
300 helpful votes 300 helpful votes
4 of 5 stars Reviewed March 16, 2015

Friendly people; comfortable ambiance. Our server quickly filled us in on the routine: you go to the counter and place your order. It is then brought to your table. I like the fact that there is a great variety of soups and sandwiches made on the premises. My wife and I had two different soups and half sandwiches-their classic combo.... More 

Was this review helpful? Yes
Southampton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Visited Soup's ON for lunch . ...a quaint place with creaky old wood floors which added to its ambience. The girl at the counter was friendly and helpful .There were many choices from deli sandwiches, grilled paninnis and many soup options. My choice was soup and 1/2 paninni combo, the best of both worlds.....the sandwich was super, however great with... More 

Was this review helpful? Yes
Westfield, Massachusetts
Top Contributor
108 reviews 108 reviews
45 restaurant reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

I have eaten here several times over the past couple of years. They have great soup, salad & sandwiches. There is plenty of parking and is usually quiet. The quality of food is superb and you get a great value for your money here.

Was this review helpful? Yes 1
Western Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2014

Soup's on always has several soups and at least one is always vegetarian. They also have sandwiches, cookies, muffins, coffee, shakes, quiche, etc. You can get a cold take-out of a different soup type from the cold case. They have a brunch buffet on weekends. The food is good and reasonably priced. The people have always been friendly. The building... More 

Was this review helpful? Yes
SoupsOn2014, Owner at Soup's On, responded to this review

Thank you so much for your comments. We appreciate your business and hope to see you again! More 

Oahu, Hawaii
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 1, 2014

I brought my mom out for lunch. I loved the cozy setting of the cafe and the girl at the counter was very cheerful and helpful. With that said the food did not live up to the service. Maybe I went there on an off day but I don't know if I would go back.

Was this review helpful? Yes
SoupsOn2014, Owner at Soup's On, responded to this review

Hello, thank you for your comments. I'm sorry you didn't have a 5 star experience. We pride ourselves in the quality and taste of our food. We will be sure to maintain focus, and hope you return again to perhaps try another menu item. Thank you for your patronage and candid feedback. More 

boston area
Top Contributor
62 reviews 62 reviews
42 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 29, 2014

Decided to check this out on a Sunday afternoon while vising my daughter at Westfield State. Much to her surprise - they take Owl Bucks - the currency of students. Great place for some truly imaginative comfort food. They offer soups (obviously) a great selection of panninis, baked potatoes and quiches, then to top it off the have an option... More 

Was this review helpful? Yes 1
SoupsOn2014, Owner at Soup's On, responded to this review

Thank you so much for your comments. We hope to see you and your daughter over and over again. We love the students! More 

Shelbyville, Kentucky
Senior Contributor
41 reviews 41 reviews
30 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2014

On a business trip, I checked Tripadvisor and found Soup's On to have high ratings so it looked like a great choice for lunch. As we were leaving, the local plant manager said that he knew a great place for lunch that he thought we would all like. Guess what? It was Soup's On. With that strong a recommendation, we... More 

Was this review helpful? Yes
SoupsOn2014, Owner at Soup's On, responded to this review

Thank you, your comments and your patronage are much appreciated! More 

Westfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

Love their soups and sandwiches....the Reuben is my favorite. Homey setting and friendly staff... There soup selections are varied and always changing.

Was this review helpful? Yes
SoupsOn2014, Owner at Soup's On, responded to this review

Thanks so much! We appreciate your comments and your business! More 

Westfield Massachusetts
Contributor
14 reviews 14 reviews
7 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 24, 2014

This is a great little restaurant, located in an old factory. The soups and sandwiches are always fresh and delicious. The atmosphere is bright, with tin ceiling and artwork featured on the walls and shelves. My girlfriends and I often meet here for lunch. Yesterday my choice was a homemade tomato-basil soup and a slice of ham and swiss quiche.... More 

Was this review helpful? Yes
SoupsOn2014, Owner at Soup's On, responded to this review

Thanks so much and we appreciate your continued business. More 

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Restaurant Details

Location and Contact Information

  • Address: 16 Union Ave., Westfield, MA
  • Location: United States  >  Massachusetts (MA)  >  Westfield

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
8:00 am - 3:00 pm
Monday
6:00 am - 4:00 pm
Tuesday
6:00 am - 4:00 pm
Wednesday
6:00 am - 4:00 pm
Thursday
6:00 am - 4:00 pm
Friday
6:00 am - 4:00 pm
Saturday
6:00 am - 4:00 pm

Questions & Answers

Questions? Get answers from Soup's On staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?