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16 Union Ave., Westfield, MA
Today
6:00 am - 4:00 pm
Closed now
See all hours
Hours:
Sun 8:00 am - 3:00 pm
Mon - Sat 6:00 am - 4:00 pm
Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 15
    Excellent
  • 8
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Perfect in every way.

If your looking for a friendly atmosphere with great home cooked food, you have to stop at this little place in an old historic building. Interesting and great tasting soups are a must. After lunch stop and browse thru the Pilgrim Candle gift shop. You'll be amazed at the fabulous items... read more

5 of 5 starsReviewed June 26, 2015
Kathleen W
,
Westfield, Massachusetts
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26 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Westfield, Massachusetts
Senior Contributor
25 reviews 25 reviews
15 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 26, 2015

If your looking for a friendly atmosphere with great home cooked food, you have to stop at this little place in an old historic building. Interesting and great tasting soups are a must. After lunch stop and browse thru the Pilgrim Candle gift shop. You'll be amazed at the fabulous items available for sale.

Was this review helpful? Yes 1
New York
Top Contributor
178 reviews 178 reviews
97 restaurant reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed June 23, 2015

We really enjoyed this casual cafe on our drive out to the Berkshires – a perfect place to stop. Everyone who works here is friendly and helpful. The food ranged from good to excellent, and the coffee was well done. When we're in the area we'll be back!

Was this review helpful? Yes 1
West Springfield, Massachusetts
Senior Contributor
30 reviews 30 reviews
30 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2015

Hearty corn chowder and delicious hot pressed panini with good portion of ham. Would definitely go back for more and to try more soups

Was this review helpful? Yes 2
Westfield, Massachusetts
Contributor
11 reviews 11 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

Nice spot for a relaxing, low-key, comfort food meal. Large room with old furniture that lends a rustic charm. Good place to meet up for long visits or informal meetings.

Was this review helpful? Yes 1
Westfield, Massachusetts
Top Contributor
437 reviews 437 reviews
384 restaurant reviews
335 helpful votes 335 helpful votes
4 of 5 stars Reviewed March 16, 2015

Friendly people; comfortable ambiance. Our server quickly filled us in on the routine: you go to the counter and place your order. It is then brought to your table. I like the fact that there is a great variety of soups and sandwiches made on the premises. My wife and I had two different soups and half sandwiches-their classic combo.... More 

Was this review helpful? Yes 1
Southampton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Visited Soup's ON for lunch . ...a quaint place with creaky old wood floors which added to its ambience. The girl at the counter was friendly and helpful .There were many choices from deli sandwiches, grilled paninnis and many soup options. My choice was soup and 1/2 paninni combo, the best of both worlds.....the sandwich was super, however great with... More 

Was this review helpful? Yes
Westfield, Massachusetts
Top Contributor
125 reviews 125 reviews
57 restaurant reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

I have eaten here several times over the past couple of years. They have great soup, salad & sandwiches. There is plenty of parking and is usually quiet. The quality of food is superb and you get a great value for your money here.

Was this review helpful? Yes 1
Western Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2014

Soup's on always has several soups and at least one is always vegetarian. They also have sandwiches, cookies, muffins, coffee, shakes, quiche, etc. You can get a cold take-out of a different soup type from the cold case. They have a brunch buffet on weekends. The food is good and reasonably priced. The people have always been friendly. The building... More 

Was this review helpful? Yes
SoupsOn2014, Owner at Soup's On, responded to this review

Thank you so much for your comments. We appreciate your business and hope to see you again! More 

Oahu, Hawaii
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 1, 2014

I brought my mom out for lunch. I loved the cozy setting of the cafe and the girl at the counter was very cheerful and helpful. With that said the food did not live up to the service. Maybe I went there on an off day but I don't know if I would go back.

Was this review helpful? Yes
SoupsOn2014, Owner at Soup's On, responded to this review

Hello, thank you for your comments. I'm sorry you didn't have a 5 star experience. We pride ourselves in the quality and taste of our food. We will be sure to maintain focus, and hope you return again to perhaps try another menu item. Thank you for your patronage and candid feedback. More 

boston area
Top Contributor
67 reviews 67 reviews
45 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 29, 2014

Decided to check this out on a Sunday afternoon while vising my daughter at Westfield State. Much to her surprise - they take Owl Bucks - the currency of students. Great place for some truly imaginative comfort food. They offer soups (obviously) a great selection of panninis, baked potatoes and quiches, then to top it off the have an option... More 

Was this review helpful? Yes 1
SoupsOn2014, Owner at Soup's On, responded to this review

Thank you so much for your comments. We hope to see you and your daughter over and over again. We love the students! More 

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Additional Information about Soup's On

Address: 16 Union Ave., Westfield, MA
Location: United States  >  Massachusetts (MA)  >  Westfield
Open Hours:
Sunday 8:00 am - 3:00 pm
Monday 6:00 am - 4:00 pm
Tuesday 6:00 am - 4:00 pm
Wednesday 6:00 am - 4:00 pm
Thursday 6:00 am - 4:00 pm
Friday 6:00 am - 4:00 pm
Saturday 6:00 am - 4:00 pm
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 16 Union Ave., Westfield, MA
  • Location: United States  >  Massachusetts (MA)  >  Westfield

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
8:00 am - 3:00 pm
Monday
6:00 am - 4:00 pm
Tuesday
6:00 am - 4:00 pm
Wednesday
6:00 am - 4:00 pm
Thursday
6:00 am - 4:00 pm
Friday
6:00 am - 4:00 pm
Saturday
6:00 am - 4:00 pm

Questions & Answers

Questions? Get answers from Soup's On staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?