We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carrabba's Italian Grill

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
955 Riverdale St, West Springfield, MA 01089-4656
14137333960
Website
Improve this listing
Today
4:00 pm - 10:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 25
    Excellent
  • 24
    Very good
  • 13
    Average
  • 5
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Dependably good

You can't go wrong with a chain that knows what it wants to do and does it well. The wine list is extensive and reasonable. The menu offers lots of options, and much-appreciated ingredient and calorie info for many dishes. The open kitchen is fun to watch.....and both kitchen and wait staff seem... read more

4 of 5 starsReviewed August 18, 2015
Rose B
,
Mississauga, Canada
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Mississauga, Canada
Level Contributor
77 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 18, 2015

You can't go wrong with a chain that knows what it wants to do and does it well. The wine list is extensive and reasonable. The menu offers lots of options, and much-appreciated ingredient and calorie info for many dishes. The open kitchen is fun to watch.....and both kitchen and wait staff seem to be enjoying their jobs, which is... More 

Was this review helpful? Yes
Chicopee, Massachusetts
Level Contributor
115 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 18, 2015

Was very very happy we stopped here. I was very impressed loved it. Cozy quiet clean Italian music playing. Nice decor. Brick walled bar which was good looking. Great service. Competitive prices I wasn't too sure about this place but the four was amazing. The marinara sauce is homemade. Out of this world. I can't wait to go back. They... More 

Was this review helpful? Yes
Chicopee, Massachusetts
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 13, 2015

Waitress was excellent. Ceasars salad and soup both quite good. Both entrees were chicken based and both above average although my chicken marsala was really heavy on the salt. The app was a risotto ball type presentation which was average at best. Lacked any true flavor profile and the portion size was quite small. The wine list is comprehensive but... More 

Was this review helpful? Yes
Minnesota City, Minnesota
Level Contributor
37 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 4, 2015

We liked the place. Only problem is our drinks went dry many times. I actually went to the bar to get soda and lemonade refills. The place was not busy. Carrabba's is a favorite of mine when I travel as we do not have them in MN.

Was this review helpful? Yes
South Salem, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed June 27, 2015

Great hospitality, & always check for a special combination deal, nice wine by the glass choices and food is fresh fresh fresh. uncommonly good in the chain restaurant world!

Was this review helpful? Yes
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

Great restaurant and they were very accommodating to our family that has concerns about food allergies to nuts and fish. The waitress confirmed my son's with the Chef and even reminding my daughter that she should not share her mozzerella sticks with my son because of cross contamination concerns. Safe and reliable meal with above average quality.

Was this review helpful? Yes
West Springfield, Massachusetts
Level Contributor
31 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 4, 2015

First I should explain that I am not a fan of chain restaurants. A lot of folks will tell you that they like them because of the consistency. Well, in this case that applies. I have been to this restaurant 4 times with family and friends. The 1st time it was ok, not great, not bad, just ok. The following... More 

Was this review helpful? Yes
West Springfield, Massachusetts
Level Contributor
6 reviews
6 restaurant reviews
5 of 5 stars Reviewed June 3, 2015

carrabbas is a family place. the wait staff are very friendly.They are great with children. They offer their dough for kids to play with and create something and then they will bake it for them to eat.

Was this review helpful? Yes
Boston, MA
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 20, 2015

My husband and I had our first visit to Carrabba's and we were delightfully surprised with excellent service and delicious dinners. The prices were very good, we will return.

Was this review helpful? Yes
chicopee, MA
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

The food is average, the portions have gotten considerably smaller in recent years. The service however, is above average and friendly.

Was this review helpful? Yes

Travelers who viewed Carrabba's Italian Grill also viewed

 

Been to Carrabba's Italian Grill? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 955 Riverdale St, West Springfield, MA 01089-4656
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 14137333960

Price and Cuisine

  • Cuisine: Italian
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
Ask a question
Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?