We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carrabba's Italian Grill

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
955 Riverdale St, West Springfield, MA 01089-4656
14137333960
Website
Improve this listing
Today
4:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
Dining options: Dinner, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 28
    Excellent
  • 28
    Very good
  • 14
    Average
  • 6
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Busy Friday Night But Great Service

Our party of two showed up at peak time with no reservation. We decided to wait for a table although we could have been seated immediately at the higher table with stools in the bar area. We were seated at the bar while waiting and were serve by a competent and effervescent lady bartender. After we... read more

4 of 5 starsReviewed 1 week ago
FortPondMan
,
Acton, Massachusetts
Add Photo Write a Review

81 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
salt lake city, utah
Level Contributor
51 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

we had to wait for a table while people who came in after us were seated first. my order was really messed up. when I complained to the management they made promises they had no intention of keeping. I would NEVER go back to this place.

Helpful?
Thank homerrita
Acton, Massachusetts
Level Contributor
56 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Our party of two showed up at peak time with no reservation. We decided to wait for a table although we could have been seated immediately at the higher table with stools in the bar area. We were seated at the bar while waiting and were serve by a competent and effervescent lady bartender. After we were seated we were... More 

Helpful?
Thank FortPondMan
Level Contributor
48 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to Carrabas for my husband's birthday on a Thursday because I was one of the lucky winners of their 1 million FREE MEALS,!!! WOHOO!!! our waitress was super nice altough she had no idea how the promotion worked,so she asked the manager. We were upset to find out that they took off the small plate had instead of... More 

Helpful?
Thank tina9222
Massachusetts
Level Contributor
77 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 15, 2015

Waitress Sophia was great. Service was great. I ordered the tenderloin with Fettuccine Alfredo for my side. The Filet was tender and cooked to perfection, but they use some kind of seasoning which overpowers the steak. The Alfredo was very dry. My husband had the AlaVodka dish which is new with scallops and shrimp. He enjoyed his meal very much.... More 

Helpful?
Thank Kitchenlady6
Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed October 28, 2015

A standard Carrabba's Italian Grill. Good food. Good service. Good prices. Overall a good experience!

Helpful?
Thank FreqTrav S
West Springfield, Massachusetts
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 15, 2015

My choice as a wonderful place to stop at any time for fabulous food, service and reasonably priced. One of the Best of the Best in West Springfield.

Helpful?
Thank Dan M
Windsor, CT
Level Contributor
302 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed October 11, 2015

Tesla drivers love the Tesla superchargers. There is one 300 yards from Carrabba's, so we gave Carrabba's a try. It's better than good. I recommend it to Tesla drivers. If you're an oldster, bring your AARP card for a discount.

Helpful?
Thank DrBillCorcoran
Worthington, Massachusetts
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2015

We had seafood and chicken marsala here and both were very very good. I would recommend a reservation as this restaurant gets very busy quickly.

Helpful?
Thank sandythegroomer
Vancouver, Canada
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 16, 2015

Great seafood restaurant that also serves chicken and chops. There were three of us dining and each of our meals came with a house salad that was fresh and tasty with a variety of vegees and a good selection of dressings. There was a wide range of mid-priced dishes. We had scallops, shrimp and chicken and all were cooked to... More 

Helpful?
Thank Lauramoo2014
Mississauga, Canada
Level Contributor
85 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 18, 2015

You can't go wrong with a chain that knows what it wants to do and does it well. The wine list is extensive and reasonable. The menu offers lots of options, and much-appreciated ingredient and calorie info for many dishes. The open kitchen is fun to watch.....and both kitchen and wait staff seem to be enjoying their jobs, which is... More 

Helpful?
Thank Rose B

Travelers who viewed Carrabba's Italian Grill also viewed

 
West Springfield, MA
West Springfield, MA
 

Been to Carrabba's Italian Grill? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 955 Riverdale St, West Springfield, MA 01089-4656
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 14137333960

Price and Cuisine

  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
Ask a question
Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?