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Ninety Nine Restaurant

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1053 Riverdale Street, West Springfield, MA -1-89
413-858-1995
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Today
11:00 am - 10:30 pm
Open now
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Hours:
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:30 pm
Fri - Sat 11:00 am - 11:30 pm
Dining options: Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 16
    Excellent
  • 16
    Very good
  • 6
    Average
  • 1
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Always reliable

99 is another case where familiarity, if not breeding contempt, at least tends to taking for granted. I’ve only been to two of this New England chain, but I much prefer this branch, in the sprawling Riverdale Street maze of strip malls, to the one up the road in the Holyoke Mall. 99 has a large and... read more

4 of 5 starsReviewed July 31, 2015
davidjbrown10
,
Agawam, Massachusetts
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41 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Baton Rouge, Louisiana
Level Contributor
22 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 28, 2015 NEW

The food and prices were good. The server seemed busy and not very informed about the menu or specials.

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Agawam, Massachusetts
Level Contributor
70 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 31, 2015

99 is another case where familiarity, if not breeding contempt, at least tends to taking for granted. I’ve only been to two of this New England chain, but I much prefer this branch, in the sprawling Riverdale Street maze of strip malls, to the one up the road in the Holyoke Mall. 99 has a large and quite imaginative menu... More 

Was this review helpful? Yes
Norwood, Pennsylvania
Level Contributor
39 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 30, 2015

This was our 1st visit to 99 but, definitely not our last.It was close to the hotel, very friendly service, seating was fast and Service was excellent. The food was very good as was the portions. Our waitress realized that my Hubbby's dinner qualified for one of their combo's that included a mini dessert & upgraded his order. Would have... More 

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West Springfield, Massachusetts
Level Contributor
6 reviews
6 restaurant reviews
5 of 5 stars Reviewed June 3, 2015

their food is great ,good in price. the service is good,and always friendly. never a very long wait. You can even eat in the bar and enjoy the games.

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Gulfport, MS
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2015

I stopped in to get some buffalo wings. I didn't notice they were buffalo bites, until I got them back to the room and opened them up. Boneless chicken bites with buffalo sauce for $15? Not feeling it. At least the steak sandwich was good. Décor in the restaurant was ok, homey. The food, for what it is, I felt... More 

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Novato, California
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Friendly service, great menu and nice atmosphere. The price is right too. Not a fancy place but enough charm to be cozy and pleasant. Food fills the bill and no qualms about tipping the friendly responsive wait staff. Can't lose here!

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Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 17, 2015

The wait staff was very polite and helpfull.i ate here a few times and the food was always good. I would recommend to anyone in the area tips are better than any of the steak houses in the area.

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Granby, Massachusetts
Level Contributor
24 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 10, 2015

The Hostess did not greet us coming or going, she got made when we we asked to be seated at a different booth. This was the Chicopee, Ma location. On the positive side our waitress was the best and made up for it. I filled out a survey and no one contacted us.

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West Springfield, Massachusetts
Level Contributor
26 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 23, 2015

Co-workers and I order here often as it's close, but it's definitely not my favorite. The servers/hosts/bartenders have always been very friendly and attentive, but management a bit less so. We order coffee to go when we're busy and can't run to DD. We are aware that they don't have to-go cups for hot beverages, but the hosts will often... More 

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US East Coast
Level Contributor
74 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 6, 2015

We had a lunch here. The restaurant was busy for a weekday. Seating was fast and Service was excellent and the food was very good. The portions are plenty for the average person, but are less than many places with portions that even the average diner cannot finish. I've had a similar very good experience in most of the restaurants... More 

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Restaurant Details

Location and Contact Information

  • Address: 1053 Riverdale Street, West Springfield, MA -1-89
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-858-1995
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 10:30 pm
Tuesday
11:00 am - 10:30 pm
Wednesday
11:00 am - 10:30 pm
Thursday
11:00 am - 10:30 pm
Friday
11:00 am - 11:30 pm
Saturday
11:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Ninety Nine Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?