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Pintus Indian Restaurant

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25 Park Ave, West Springfield, MA 01089-2726
413-788-4929
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Today
11:30 am - 10:00 pm
Open now
See all hours
Hours:
Sun 4:00 pm - 10:00 pm
Mon - Thu 11:30 am - 10:00 pm
Fri - Sat 11:30 am - 11:00 pm
Dining options: Dinner, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 95 reviews
Visitor rating
  • 40
    Excellent
  • 24
    Very good
  • 8
    Average
  • 10
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average food and very expensive

When I first came to Western Mass, I heard Pintus being a good Indian Restaurant but I have been disappointment multiple times now. The food is not bad but again the word excellent does not come out of my mouth. It is also very expensive and I do not fell there is very good value for money.

3 of 5 starsReviewed 6 days ago
Nitesh676
,
Ahmedabad, India
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95 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Ahmedabad, India
Level Contributor
29 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

When I first came to Western Mass, I heard Pintus being a good Indian Restaurant but I have been disappointment multiple times now. The food is not bad but again the word excellent does not come out of my mouth. It is also very expensive and I do not fell there is very good value for money.

Helpful?
Thank Nitesh676
Wallingford, Connecticut
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We had been first time to this Indian resturent for dinner. It was an awasome experience. The food was one the best we had in long time. The service was wonderful and the chef/owner was extremely friendly and very helpful. We strongly recommend to all

Helpful?
Thank Parag918
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I went here few months back..I think he serves best indian food in whole usa..great service and behaviour...enjoyed a lot

Helpful?
Thank Amrender S
Avon, CT
Level Contributor
252 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Still come here regularly because, as stated in a previous review, I could drink the tikka masala gravy it is so good. Weak point has consistently been service. However, Pintu has a core of waitresses who've been there the last few times that have brought the service up several notches. Food is great. I've never had a complaint about that.

Helpful?
Thank biztrav123
Hollis, New Hampshire
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

Consistently outstanding Indian food. Excellent service, amazing chefs. Never disappoints! Appeals to both vegans and meat eaters. Awesome bar area too.

Helpful?
Thank Susan K
MA
Level Contributor
43 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 7, 2015

Exactly what the title says. The food was so good that we came back a second night with different friends. I will echo that the services is not fast - but they are also not rushing you out the door like other places. Both nights we went (Saturday and Sunday) they were very busy. On Saturday we arrived with no... More 

Helpful?
Thank potterkd2
Agawam, MA
Level Contributor
28 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 4, 2015

Buffet is terrible, even felt sick after eating from it. Worst tasting Indian food I have ever had, and it is outrageously expensive for a lunch:: $12, without drink other than water.

Helpful?
Thank sunseaandfood
Kissimmee, Florida
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 27, 2015

Pintus Indian Restaurant dishes out the best Indian food in Massachusetts. Nice and friendly family environment. Excellent value for your money. Wait staff is very knowledgable and efficient in service. Owner of the restaurant 'Pintu' is always happy and joyful talking to the customers and provides excellent service.

Helpful?
1 Thank Tejas-Shenoy
2 reviews
2 of 5 stars Reviewed September 8, 2015 via mobile

Went to this restaurant for dinner. Started off great. Onion salad was delicious and nan was perfect. Two people ordered the steak at medium and spicy. Both came out too spicy. After our food arrived our server was nowhere to be found. Another server came by to fill our water and when we started to ask her about our food... More 

Helpful?
Thank Adela F
PirateJen123
Level Contributor
44 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 24, 2015

I have to start off by saying the food here is AMAZING. I want to eat it everyday, it's that good. The service there is a bit slow, sometime there are many waiters and sometimes there are only 2, I guess it depends on the day. If you like Indian food, this is definately a place to put on your... More 

Helpful?
Thank PirateJen123

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Restaurant Details

Location and Contact Information

  • Address: 25 Park Ave, West Springfield, MA 01089-2726
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-788-4929

Price and Cuisine

  • Cuisine: Indian, Pub

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
4:00 pm - 10:00 pm
Monday
11:30 am - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 11:00 pm
Saturday
11:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Pintus Indian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?