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Chili's Grill & Bar

1175 Riverdale St, West Springfield, MA 01089
413-746-8827
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Price range: $0 - $12
Cuisines: American, Southwestern, Barbecue, Mexican
Good for: Families with children, Bar scene, Large groups
Dining options: Late Night
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Late Night
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17 reviews from our community

64% Recommend
    4
    7
    2
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Northampton, Massachusetts
Top Contributor
77 reviews 77 reviews
54 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 29, 2014

Usually packed- but the food is great. I love the curly fries here along with some of the main dishes.

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Albany, New York
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed May 6, 2014

Chilis is the restaurant that I go to when I want to watch my sports, whether it is NFL, NHL. MLB or March Madness. There are plenty of TVs that cater to the people there at the time. The food is very tasty. I really like the samplers and sliders. Just enough where you don't feel stuffed.

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Springfield, Massachusetts
Top Contributor
72 reviews 72 reviews
36 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 1, 2014

There were four of us on this Saturday afternoon. We hadn't seen each other in a while and spent a lot of time chatting. Our server did not try to hurry us along. He was great about serving us drinks and letting us chat for as long as we wanted. We each ordered different entrees and each one was great,... More

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Southampton, Massachusetts
Senior Contributor
22 reviews 22 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 22, 2014

Let me preface this by saying this is not my first time here. Previous experiences have not been good, this was the worst. It was a busy night, so some slowness was to be expected. Our waitress was not friendly at all. We sat down and within 30 seconds she asked us to order. We started with drinks and an... More

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Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2014

Jeff is the kind of bartender that every restaurant should have behind its bar. Welcoming, warm, informative, sincere, friendly, efficient, and accurate. His partner behind the bar this evening needs to find a way to provide some customer service without a robotic attitude. I don't like to feel as if I am bothering the bartender. But, Jeff compensated beyond what... More

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1 review
1 of 5 stars Reviewed September 2, 2013 via mobile

Waited and waited. Finally got 2 sodas.....but no straws. Food came out 25 minutes later-cold. Sent it back. Waited. My Girlfriend ate and was done when my food came back. I ate only 1/2 bc she was sick of.....waiting. OH-and since I had used my one napkin during my soup, I used the one SHE had used during HER meal... More

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Lake George, New York
Top Contributor
141 reviews 141 reviews
121 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 27, 2013

Have lunch here on every trip to car dealer. Good friendly service,generous portions and free refills on soda. Always great soups and burgers as well as special salads.

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New Hartford, Connecticut
Top Contributor
84 reviews 84 reviews
64 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 22, 2013

took our 2 grandchildren there for lunch. It was after the noon rush hour and it looks like they just wipe the tables onto the floor during lunch- the floor was dirty dirty. The children get there meal, a side and a drink at a good price. I had a bacon cheeseburger which was very good at a reasonable price.... More

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Agawam, Massachusetts
Senior Contributor
25 reviews 25 reviews
15 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 18, 2013

Chili's is a great place to bring a date or to bring the family. You can sit at a booth or sit at the bar. There is a variety of foods to choose from on the menu. My favorite is Crispy Chicken Crispers. They are the best chicken fingers I have ever eaten! They offer steak and seafood and hamburgers... More

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Southwick, Massachusetts
Senior Contributor
43 reviews 43 reviews
25 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 23, 2013

I would neither rave about this visit nor trash it but it was just "ok". The place was busy so they must be doing something right BUT the staff seems overwhelmed at times and the food/drinks come very quickly...almost too quickly as we were only about half way through our appetizer and the main meal arrived. I got the feeling... More

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