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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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1175 Riverdale St, West Springfield, MA 01089
413-746-8827
Website
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Today
10:45 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 10:45 am - 11:00 pm
Fri - Sat 10:45 am - 12:00 am
Good for:
Families with children
Bar scene
Large groups

TripAdvisor Reviewer Highlights

Read all 20 reviews
Visitor rating
  • 5
    Excellent
  • 7
    Very good
  • 2
    Average
  • 1
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Enjoyed

There were four of us on this Saturday afternoon. We hadn't seen each other in a while and spent a lot of time chatting. Our server did not try to hurry us along. He was great about serving us drinks and letting us chat for as long as we wanted. We each ordered different entrees and each one... read more

4 of 5 starsReviewed May 1, 2014
Adriana425
,
Springfield, Massachusetts
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Late Night
Add Photo Write a Review

20 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Springfield, Massachusetts
1 review
1 of 5 stars Reviewed March 29, 2015

Went there today for dinner, will never dine at this chili's ever again. The hostess had zero etiquette. The area in which we were seated was filthy. The hostess dropped one menu on the dirty floor then proceeded to place it on the table. Waitress was pleasant enough and appetizer arrived within 10 minutes of being seated. Waited 45 minutes... More 

Was this review helpful? Yes
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 4, 2015

Love the redone bar and usually like chillis in general. Unfortunately I would never ever ever sit at the bar at this one again. The bartender was rude slow had an all around nasty attitude. She was so bad I never ordered my meal or another drink. Just had to leave it was so bad. Would be a great place... More 

Was this review helpful? Yes
Quechee, Vermont, USA
Senior Contributor
26 reviews 26 reviews
26 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stopped for lunch / excellent burger / fast service / reasonable price. What more could you ask for !!

Was this review helpful? Yes
Northampton, Massachusetts
Top Contributor
95 reviews 95 reviews
57 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 29, 2014

Usually packed- but the food is great. I love the curly fries here along with some of the main dishes.

Was this review helpful? Yes
Albany, New York
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed May 6, 2014

Chilis is the restaurant that I go to when I want to watch my sports, whether it is NFL, NHL. MLB or March Madness. There are plenty of TVs that cater to the people there at the time. The food is very tasty. I really like the samplers and sliders. Just enough where you don't feel stuffed.

Was this review helpful? Yes
Springfield, Massachusetts
Top Contributor
83 reviews 83 reviews
45 restaurant reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 1, 2014

There were four of us on this Saturday afternoon. We hadn't seen each other in a while and spent a lot of time chatting. Our server did not try to hurry us along. He was great about serving us drinks and letting us chat for as long as we wanted. We each ordered different entrees and each one was great,... More 

Was this review helpful? Yes
Southampton, Massachusetts
Senior Contributor
22 reviews 22 reviews
18 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 22, 2014

Let me preface this by saying this is not my first time here. Previous experiences have not been good, this was the worst. It was a busy night, so some slowness was to be expected. Our waitress was not friendly at all. We sat down and within 30 seconds she asked us to order. We started with drinks and an... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2014

Jeff is the kind of bartender that every restaurant should have behind its bar. Welcoming, warm, informative, sincere, friendly, efficient, and accurate. His partner behind the bar this evening needs to find a way to provide some customer service without a robotic attitude. I don't like to feel as if I am bothering the bartender. But, Jeff compensated beyond what... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed September 2, 2013

Waited and waited. Finally got 2 sodas.....but no straws. Food came out 25 minutes later-cold. Sent it back. Waited. My Girlfriend ate and was done when my food came back. I ate only 1/2 bc she was sick of.....waiting. OH-and since I had used my one napkin during my soup, I used the one SHE had used during HER meal... More 

Was this review helpful? Yes
Lake George, New York
Top Contributor
167 reviews 167 reviews
142 restaurant reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 27, 2013

Have lunch here on every trip to car dealer. Good friendly service,generous portions and free refills on soda. Always great soups and burgers as well as special salads.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1175 Riverdale St, West Springfield, MA 01089
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-746-8827

Price and Cuisine

  • Average Prices: USD 0 - 12
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups
Open Hours
Sunday
10:45 am - 11:00 pm
Monday
10:45 am - 11:00 pm
Tuesday
10:45 am - 11:00 pm
Wednesday
10:45 am - 11:00 pm
Thursday
10:45 am - 11:00 pm
Friday
10:45 am - 12:00 am
Saturday
10:45 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?