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1175 Riverdale St, West Springfield, MA 01089
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Price range: $0 - $12
Sun - Thu 10:45 am - 11:00 pm
Fri - Sat 10:45 am - 12:00 am
Cuisines: American, Southwestern, Barbecue, Mexican
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Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Late Night
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19 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
5 reviews 5 reviews
3 restaurant reviews
1 of 5 stars Reviewed January 4, 2015

Love the redone bar and usually like chillis in general. Unfortunately I would never ever ever sit at the bar at this one again. The bartender was rude slow had an all around nasty attitude. She was so bad I never ordered my meal or another drink. Just had to leave it was so bad. Would be a great place... More 

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Quechee, Vermont, USA
Senior Contributor
23 reviews 23 reviews
23 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 16, 2014 credit card Amex Card Member Review

Stopped for lunch / excellent burger / fast service / reasonable price. What more could you ask for !!

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Northampton, Massachusetts
Top Contributor
96 reviews 96 reviews
57 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 29, 2014

Usually packed- but the food is great. I love the curly fries here along with some of the main dishes.

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Albany, New York
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed May 6, 2014

Chilis is the restaurant that I go to when I want to watch my sports, whether it is NFL, NHL. MLB or March Madness. There are plenty of TVs that cater to the people there at the time. The food is very tasty. I really like the samplers and sliders. Just enough where you don't feel stuffed.

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Springfield, Massachusetts
Top Contributor
79 reviews 79 reviews
41 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 1, 2014

There were four of us on this Saturday afternoon. We hadn't seen each other in a while and spent a lot of time chatting. Our server did not try to hurry us along. He was great about serving us drinks and letting us chat for as long as we wanted. We each ordered different entrees and each one was great,... More 

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Southampton, Massachusetts
Senior Contributor
22 reviews 22 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 22, 2014

Let me preface this by saying this is not my first time here. Previous experiences have not been good, this was the worst. It was a busy night, so some slowness was to be expected. Our waitress was not friendly at all. We sat down and within 30 seconds she asked us to order. We started with drinks and an... More 

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Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2014

Jeff is the kind of bartender that every restaurant should have behind its bar. Welcoming, warm, informative, sincere, friendly, efficient, and accurate. His partner behind the bar this evening needs to find a way to provide some customer service without a robotic attitude. I don't like to feel as if I am bothering the bartender. But, Jeff compensated beyond what... More 

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1 review
1 of 5 stars Reviewed September 2, 2013 via mobile

Waited and waited. Finally got 2 sodas.....but no straws. Food came out 25 minutes later-cold. Sent it back. Waited. My Girlfriend ate and was done when my food came back. I ate only 1/2 bc she was sick of.....waiting. OH-and since I had used my one napkin during my soup, I used the one SHE had used during HER meal... More 

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Lake George, New York
Top Contributor
167 reviews 167 reviews
142 restaurant reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 27, 2013

Have lunch here on every trip to car dealer. Good friendly service,generous portions and free refills on soda. Always great soups and burgers as well as special salads.

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New Hartford, Connecticut
Top Contributor
137 reviews 137 reviews
92 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 22, 2013

took our 2 grandchildren there for lunch. It was after the noon rush hour and it looks like they just wipe the tables onto the floor during lunch- the floor was dirty dirty. The children get there meal, a side and a drink at a good price. I had a bacon cheeseburger which was very good at a reasonable price.... More 

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West Springfield, MA

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Additional Information about Chili's Grill & Bar

Address: 1175 Riverdale St, West Springfield, MA 01089
Phone Number: 413-746-8827
Location: United States  >  Massachusetts (MA)  >  West Springfield
Open Hours:
Sunday 10:45 am - 11:00 pm
Monday 10:45 am - 11:00 pm
Tuesday 10:45 am - 11:00 pm
Wednesday 10:45 am - 11:00 pm
Thursday 10:45 am - 11:00 pm
Friday 10:45 am - 12:00 am
Saturday 10:45 am - 12:00 am
Average Prices: USD 0 - 12
Cuisine: American, Southwestern, Barbecue, Mexican

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Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?