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Outback Steakhouse

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1537 Riverdale St, West Springfield, MA 01089-4624
413-746-5700
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Today
4:00 pm - 10:00 pm
Open now
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Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 45 reviews
Visitor rating
  • 16
    Excellent
  • 15
    Very good
  • 4
    Average
  • 5
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Somewhat disappointing.

A lot of little things made it not a great visit. Bartender picked up lime with her fingers after handling money. Chair at bar was wobbling back and forth, and then they forgot to give me back my charge card which was a problem since I was traveling. Food was pretty good.

3 of 5 starsReviewed 2 weeks ago
LynnMass
,
Ipswich, Massachusetts
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45 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Springfield.ma
Level Contributor
86 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to the Outback on a Sunday in December for the $14.95 special. It included salad ,entree and desert. The meal and the service was excellent . iI highly recommend this restaurant and especially the special !!!!

Helpful?
Thank Ed G
Ipswich, Massachusetts
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A lot of little things made it not a great visit. Bartender picked up lime with her fingers after handling money. Chair at bar was wobbling back and forth, and then they forgot to give me back my charge card which was a problem since I was traveling. Food was pretty good.

Helpful?
Thank LynnMass
Granby, Massachusetts
Level Contributor
43 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went for lunch, Ordered stuffed Mushroom and Coconut shrimp, Very good, noticed the mushrooms portion was small with more stuffing then caps. Same with the shrimps getting smaller with more batter, we order this all the time, that how we noticed. The price has also gone to $9++. I ordered the chowder always good. I tried the Steak Tacos... More 

Helpful?
Thank kevin m
Westfield, Massachusetts
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 30, 2015 via mobile

We came here for dinner on a Friday night using call ahead seating. Our table was ready when we arrived and we're seated promptly. From there our evening quickly declined. The dinner portion on the steak and crab cake was ridiculously small and the shrimp in another dinner was very undercooked. All on all a complete disappointment and a great... More 

Helpful?
Thank Pam W
Pittsfield, Massachusetts
Level Contributor
73 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 14, 2015

I enjoy eating at this Outback whenever I'm in the area. The salad is always crisp and they provide outstanding salad dressings. The steaks are usually good but if they are not they will exchange it. I enjoy the veggies and the loaded baked potato. I usually sit in the bar area and get great service. The drink specials are... More 

Helpful?
Thank Remycub
Deventer (NL)
Level Contributor
72 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 14, 2015

We visited Australia a few years ago and still want to return, so this was an opportunity to feel a bit like being back Down Under. Great food, big steaks, great atmosphere (good service) and good value for money.

Helpful?
Thank Anonyma-NL
Tucson
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 13, 2015 via mobile

If you do not mind the noise, and the taste in music, this can be a more than nice place to eat. The menu will give almost everyone the ability to find a suitable dish. The service was excellent, and the wait staff very accommodating. It is a popular dining spot, so choose to go on off hours or be... More 

Helpful?
Thank AlanTucson
Guilford, Maine
Level Contributor
121 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed October 13, 2015 via mobile

One of our party had never been to an Outback before so we stopped here on the way by. The four d was good like any location since it's a chain, but the service was GREAT! We had Josh and he was extremely good at what he does. It was a refreshing change from the way the service industry tends... More 

Helpful?
Thank YotaPwr
Ossett, United Kingdom
Level Contributor
78 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed October 5, 2015

Josh LaRue our waiter was the epitome of good manners and served us with a smile and very pleasant conversation. The food was lovely and cooked just the way we asked. I can recommend the sharing Sharing Dessert - Sampler. Hmmmmm yummy.

Helpful?
Thank SusanLeonard
Carmel, New York
Level Contributor
136 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 16, 2015

We wanted a good meal after spending the day at Six Flags New England. We like healthy food and this is a great choice when looking to be good. I had the 14oz Strip Steak with steamed broccoli and a house salad. We eat steak a lot and the strip steak was prepared perfectly. The seasoning was terrific and cook... More 

Helpful?
Thank Tim F

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Restaurant Details

Location and Contact Information

  • Address: 1537 Riverdale St, West Springfield, MA 01089-4624
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-746-5700

Price and Cuisine

  • Cuisine: Steakhouse

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?