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1537 Riverdale St, West Springfield, MA 01089-4624
413-746-5700
Website
Today
4:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 13
    Excellent
  • 10
    Very good
  • 3
    Average
  • 4
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Reasonable lunch

We went here for lunch recently and were pleased. Hadn’t been in a while but decided to go back as they had a 15% off the entire entrée coupon in the paper. I had Alice Springs chicken with Aussie fries. The lunch portion is 5 oz. which is just enough for me. The chicken dish was very good... read more

4 of 5 starsReviewed June 23, 2015
Weezi67
,
West Brookfield, Massachusetts
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35 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
West Brookfield, Massachusetts
Level Contributor
115 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 23, 2015

We went here for lunch recently and were pleased. Hadn’t been in a while but decided to go back as they had a 15% off the entire entrée coupon in the paper. I had Alice Springs chicken with Aussie fries. The lunch portion is 5 oz. which is just enough for me. The chicken dish was very good; the Aussie... More 

Was this review helpful? Yes
Holyoke, Massachusetts
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 8, 2015

We normally get outback steakhouse when we want a change of pace since we normally get ethnic food when we eat out. Their service has always been terrific, but their food to me as always been lacking something special. There is certainly nothing wrong with any of it, and I will certainly get it again.

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Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 18, 2015

The food was aceptable, price not bad. The best was the server. She was friendly, helpful and acurate. The rest rooms however needed some attention. Needs updating and a good cleaning. Over all pretty decent experience

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1 review
1 of 5 stars Reviewed March 3, 2015 via mobile

Ok just want to say this is the third time I have had BAD service here . To start I ordered a margarita with no salt . The server bringing to me with salt says oops I will get you a new glass , just poured it into a new glass . Bottom of the drink was full of salt... More 

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Granby, Massachusetts
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 10, 2015

This is my favorite Outback, I ordered a half rack of ribs, I had eaten 3 of 4 ribs and found a big black hair on the last one. The manager came out and apologize, he assured me everyone wear hair nets. He took it off the bill and made me a new order. I was happy that he took... More 

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Level Contributor
52 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 6, 2014

Usually have a good meal but today service was extremely slow and food was just ok we tried their new bold steaks in this the portobello filets my wife's was over cooked and had to be remade mine was cooked right but I prefer the regular filet the flavor son this steak were too over powering. The management did compensate... More 

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New Jersey
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 5, 2014

Me and my father stopped at this Outback while we were on our way back from Vermont to get to New Jersey. It was about 7:30pm and we had to wait for about 20 minutes because it was a bit busy. While we were waiting, we were able to watch some sports on the T.Vs and a waitress came around... More 

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Bakersfield, California
Level Contributor
99 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 13, 2014

I ordered a steak salad gluten free because I have Celiac. They brought me the salad with blue cheese. The description did not say it had blue cheese. I have seen conflicting reports as to the gluten status of blue cheese, but I don't like it, so it's a no brainer. They took it back and made a fresh one... More 

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Port Saint Lucie, Florida
Level Contributor
153 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 9, 2014

we had a family dinner here, the food is good, the service is good, staff are nice and friendly. the location is good too.. we always love outback ..

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Northampton, Massachusetts
Level Contributor
95 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 29, 2014

A great steak place, great service- a bit noisy- best to make reservations if not they give you these little things that light up.

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Additional Information about Outback Steakhouse

Address: 1537 Riverdale St, West Springfield, MA 01089-4624
Phone Number: 413-746-5700
Location: United States  >  Massachusetts (MA)  >  West Springfield
Open Hours:
Sunday 11:00 am - 9:00 pm
Monday 4:00 pm - 10:00 pm
Tuesday 4:00 pm - 10:00 pm
Wednesday 4:00 pm - 10:00 pm
Thursday 4:00 pm - 10:00 pm
Friday 4:00 pm - 11:00 pm
Saturday 11:00 am - 11:00 pm
Cuisine: Steakhouse

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Restaurant Details

Location and Contact Information

  • Address: 1537 Riverdale St, West Springfield, MA 01089-4624
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-746-5700

Price and Cuisine

  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?