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1537 Riverdale St, West Springfield, MA 01089-4624
413-746-5700
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 13
    Excellent
  • 9
    Very good
  • 3
    Average
  • 4
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
It's what I expect

We normally get outback steakhouse when we want a change of pace since we normally get ethnic food when we eat out. Their service has always been terrific, but their food to me as always been lacking something special. There is certainly nothing wrong with any of it, and I will certainly get it... read more

3 of 5 starsReviewed May 8, 2015
Corbin G
,
Holyoke, Massachusetts
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34 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Holyoke, Massachusetts
Contributor
18 reviews 18 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 8, 2015

We normally get outback steakhouse when we want a change of pace since we normally get ethnic food when we eat out. Their service has always been terrific, but their food to me as always been lacking something special. There is certainly nothing wrong with any of it, and I will certainly get it again.

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Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 18, 2015

The food was aceptable, price not bad. The best was the server. She was friendly, helpful and acurate. The rest rooms however needed some attention. Needs updating and a good cleaning. Over all pretty decent experience

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1 review
1 of 5 stars Reviewed March 3, 2015 via mobile

Ok just want to say this is the third time I have had BAD service here . To start I ordered a margarita with no salt . The server bringing to me with salt says oops I will get you a new glass , just poured it into a new glass . Bottom of the drink was full of salt... More 

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Granby, Massachusetts
Senior Contributor
22 reviews 22 reviews
17 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 10, 2015

This is my favorite Outback, I ordered a half rack of ribs, I had eaten 3 of 4 ribs and found a big black hair on the last one. The manager came out and apologize, he assured me everyone wear hair nets. He took it off the bill and made me a new order. I was happy that he took... More 

Was this review helpful? Yes
Top Contributor
52 reviews 52 reviews
45 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 6, 2014

Usually have a good meal but today service was extremely slow and food was just ok we tried their new bold steaks in this the portobello filets my wife's was over cooked and had to be remade mine was cooked right but I prefer the regular filet the flavor son this steak were too over powering. The management did compensate... More 

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New Jersey
Contributor
16 reviews 16 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 5, 2014

Me and my father stopped at this Outback while we were on our way back from Vermont to get to New Jersey. It was about 7:30pm and we had to wait for about 20 minutes because it was a bit busy. While we were waiting, we were able to watch some sports on the T.Vs and a waitress came around... More 

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Bakersfield, California
Top Contributor
99 reviews 99 reviews
32 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 13, 2014

I ordered a steak salad gluten free because I have Celiac. They brought me the salad with blue cheese. The description did not say it had blue cheese. I have seen conflicting reports as to the gluten status of blue cheese, but I don't like it, so it's a no brainer. They took it back and made a fresh one... More 

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Port Saint Lucie, Florida
Top Contributor
149 reviews 149 reviews
79 restaurant reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed June 9, 2014

we had a family dinner here, the food is good, the service is good, staff are nice and friendly. the location is good too.. we always love outback ..

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Northampton, Massachusetts
Top Contributor
95 reviews 95 reviews
57 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 29, 2014

A great steak place, great service- a bit noisy- best to make reservations if not they give you these little things that light up.

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Massachusetts
Senior Contributor
33 reviews 33 reviews
29 restaurant reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed March 26, 2014

Outback in West Springfield, Mass. offers very good food for reasonable charges Their waitstaff are well trained and offer better than average service. Check out the Wednesday night specials.

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Restaurant Details

Location and Contact Information

  • Address: 1537 Riverdale St, West Springfield, MA 01089-4624
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-746-5700

Price and Cuisine

  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?