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Shallot Thai Cuisine

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1455 Riverdale St, West Springfield, MA 01089-4618
413-731-5221
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Today
12:00 pm - 9:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:30 pm - 9:30 pm
Mon - Sat 11:30 am - 3:00 pm
Fri - Sat 4:30 pm - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 30 reviews
Visitor rating
  • 24
    Excellent
  • 4
    Very good
  • 0
    Average
  • 2
    Poor
  • 0
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Outstanding Thai. Go for the duck.

Low on atmosphere, but they have a great kitchen. This tiny, minimally decorated room serves excellent Thai food at a reasonable price. Enjoyed their hot and sour soup with shrimp and several of their main courses over several visits: perfect pad thai, and really terrific Siam Duck and Tamarind... read more

4 of 5 starsReviewed March 24, 2015
Bob F
,
France
credit card Amex Card Member Review
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30 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Contributor
16 reviews 16 reviews
16 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 15, 2015 NEW

We love Thai cuisine. We were on Riverdale and didn't want chain restaurant slop so we decided to try Shallot. It was very cold in the restuarant. As if the heat wasn't on at all. We were there for lunch but it wasn't right at opening. We got a fried tofu appetizer and it was very obviously tofu that had... More 

Was this review helpful? Yes
France
Senior Contributor
44 reviews 44 reviews
38 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 24, 2015 credit card Amex Card Member Review

Low on atmosphere, but they have a great kitchen. This tiny, minimally decorated room serves excellent Thai food at a reasonable price. Enjoyed their hot and sour soup with shrimp and several of their main courses over several visits: perfect pad thai, and really terrific Siam Duck and Tamarind Mango Duck.

Was this review helpful? Yes
Feeding Hills
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 17, 2015

I just love Shallots. It's not fancy or frilly, just really really good. The food is fresh and flavorful for a reasonable price. You can request it be spicier or less spicy according to your taste. The lunch specials include a small salad, appetizer and meal for a great price.

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Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 4, 2015

We had the massaman curry, and chicken with chilis and basil. Both were very good, but could have been spicier. We also had chicken coconut soup (tom kha gai) and it was forgettable.

Was this review helpful? Yes
Kettering, Ohio
Senior Contributor
30 reviews 30 reviews
14 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 14, 2014

My wife and I enjoy Thai food and were pleasantly surprised to find Shallot Thai Cuisine close to our hotel when on a recent trip to West Springfield. We enjoyed the ambiance; a nicely done, clean, family restaurant style. The service was friendly and, most importantly, the food was excellent. I had the Pad Thai Country Style (our typical first... More 

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Hadley, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

We love eating at Shallots, we eat there or get take out several times a month. The food is fantastic, and the staff friendly and accommodating - they are very willing to adjust the food to our tastes and needs (spicy for one of us, vegan for another).

Was this review helpful? Yes 2
Massachusetts
Top Contributor
61 reviews 61 reviews
39 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 18, 2014

My wife and I dined here last week, and it was a treat! From the appetizers to the dessert, everything was excellent. For Thai food, this is the place!

Was this review helpful? Yes 1
Berkshires MA
Top Contributor
66 reviews 66 reviews
54 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 25, 2014

I found this spot by accident about 10 years ago when it was a japanese restaurant.. a few years ago when it became Shallot, I decided to try it and was so glad I did. Every time I come here, the food is fresh and delicious and the service is prompt and gracious. I love their bubble tea and I... More 

Was this review helpful? Yes 1
Northampton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

I grabbed some take out from here. The basil fried rice. It was fantastic. I usually end up being disappointed with take out from Thai restaurants, but this exceeded all expectations. Very flavorful.

Was this review helpful? Yes 1
Hadley, MA
Top Contributor
78 reviews 78 reviews
35 restaurant reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed April 15, 2014

Let me start by saying, I rarely give negative reviews. I don't like to. Unfortunately little that occurred today could lead me to do otherwise. Let's start with the positive: The waiter was somewhat polite. The coconut chicken soup was tasty. The negatives. I had an early dinner 5:15pm. I was the only person, later joined by a second person.... More 

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: 1455 Riverdale St, West Springfield, MA 01089-4618
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-731-5221

Price and Cuisine

  • Cuisine: Thai
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Tuesday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Wednesday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Thursday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Friday
11:30 am - 3:00 pm
4:30 pm - 10:00 pm
Saturday
11:30 am - 3:00 pm
4:30 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Shallot Thai Cuisine staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?