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Shallot Thai Cuisine

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1455 Riverdale St, West Springfield, MA 01089-4618
413-731-5221
Website
Today
11:30 am - 3:00 pm
4:30 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:30 pm - 9:30 pm
Mon - Sat 11:30 am - 3:00 pm
Fri - Sat 4:30 pm - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 23
    Excellent
  • 2
    Very good
  • 0
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Nice surprise

My wife and I enjoy Thai food and were pleasantly surprised to find Shallot Thai Cuisine close to our hotel when on a recent trip to West Springfield. We enjoyed the ambiance; a nicely done, clean, family restaurant style. The service was friendly and, most importantly, the food was excellent. I... read more

4 of 5 starsReviewed October 14, 2014
JohnTinman
,
Kettering, Ohio
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26 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Kettering, Ohio
Contributor
20 reviews 20 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 14, 2014

My wife and I enjoy Thai food and were pleasantly surprised to find Shallot Thai Cuisine close to our hotel when on a recent trip to West Springfield. We enjoyed the ambiance; a nicely done, clean, family restaurant style. The service was friendly and, most importantly, the food was excellent. I had the Pad Thai Country Style (our typical first... More 

Was this review helpful? Yes
Hadley, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

We love eating at Shallots, we eat there or get take out several times a month. The food is fantastic, and the staff friendly and accommodating - they are very willing to adjust the food to our tastes and needs (spicy for one of us, vegan for another).

Was this review helpful? Yes 1
Massachusetts
Top Contributor
61 reviews 61 reviews
39 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 18, 2014

My wife and I dined here last week, and it was a treat! From the appetizers to the dessert, everything was excellent. For Thai food, this is the place!

Was this review helpful? Yes 1
Berkshires MA
Top Contributor
65 reviews 65 reviews
54 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 25, 2014

I found this spot by accident about 10 years ago when it was a japanese restaurant.. a few years ago when it became Shallot, I decided to try it and was so glad I did. Every time I come here, the food is fresh and delicious and the service is prompt and gracious. I love their bubble tea and I... More 

Was this review helpful? Yes 1
Northampton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

I grabbed some take out from here. The basil fried rice. It was fantastic. I usually end up being disappointed with take out from Thai restaurants, but this exceeded all expectations. Very flavorful.

Was this review helpful? Yes 1
Hadley, MA
Top Contributor
78 reviews 78 reviews
35 restaurant reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed April 15, 2014

Let me start by saying, I rarely give negative reviews. I don't like to. Unfortunately little that occurred today could lead me to do otherwise. Let's start with the positive: The waiter was somewhat polite. The coconut chicken soup was tasty. The negatives. I had an early dinner 5:15pm. I was the only person, later joined by a second person.... More 

Was this review helpful? Yes 2
Memphis, Tennessee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

Thai food is not just a favorite of my wife and I; we are also chefs! The location is small and peculiar. The decor is generic and the music was 80's American classics. These nuances aside, the food was delicious and authentic. The curry sauces were homemade, the vegetables were cooked al dente, and the Siam duck skin was crispy.... More 

Was this review helpful? Yes 1
West Springfield, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 17, 2014

I have been here several times and never had a bad meal! I've had the Pad Thai... Green chicken curry, the Basil Fried Rice is to die for and many more things !The staff are all friendly and amazing ! The desserts are all great too ! Beer and wine are available !

Was this review helpful? Yes 1
Longmeadow, Massachusetts
1 review
5 of 5 stars Reviewed December 22, 2013

We went to this restaurant before a movie, and we were pleasantly surprised by the quality of the food and friendliness of the waitstaff. While the surroundings are somewhat sparse, the flavor of our chicken and tofu dishes were outstanding. Give this restaurant a chance, you won't be disappointed.

Was this review helpful? Yes
Berlin, CT
Contributor
12 reviews 12 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2013

You can't judge a book by it's cover or a restaurant by it's exterior. This is an out of the way restaurant that serves delicious thai food. The wait staff is helpful and you can ask for the meals to be as hot or not as you like. Always stop here where we're in W. Springfield.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1455 Riverdale St, West Springfield, MA 01089-4618
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-731-5221

Price and Cuisine

  • Cuisine: Thai
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Tuesday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Wednesday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Thursday
4:30 pm - 9:30 pm
11:30 am - 3:00 pm
Friday
11:30 am - 3:00 pm
4:30 pm - 10:00 pm
Saturday
11:30 am - 3:00 pm
4:30 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Shallot Thai Cuisine staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?