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One West Restaurant

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1 West St, Pittsfield, MA 01201-6298
413-553-2251
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TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 4
    Excellent
  • 6
    Very good
  • 3
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
OK

This is a simple buffet with an omelet station. It's very clean and there was plenty of everything. I'm not sure the price justifies the selection, but it was tasty, fresh and warm. It was a nice benefit to be able to get a fresh cup of coffee in a to-go cup. The service was OK although it could... read more

3 of 5 starsReviewed June 10, 2015
HOLIDAYLADY18
,
Franklin, Massachusetts
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15 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Franklin, Massachusetts
Top Contributor
80 reviews 80 reviews
51 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 10, 2015

This is a simple buffet with an omelet station. It's very clean and there was plenty of everything. I'm not sure the price justifies the selection, but it was tasty, fresh and warm. It was a nice benefit to be able to get a fresh cup of coffee in a to-go cup. The service was OK although it could have... More 

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Massapequa, New York
Top Contributor
70 reviews 70 reviews
42 restaurant reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed May 17, 2015

It was average. Nothing really memorable in either a good or bad way. We were there a lot longer than anticipated because of the slow service.

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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2015

Had the Salmon which was excellent. It came with garlic Mashed potaotes. Also they have a great choice of deserts especially if your a chocolate lover like me

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Needham, Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 17, 2015

staying at the crowne plaza for 2 nights with my son so to make it easy we ate at One West- poor choice. I had two specials- steamers -,were tough and chewy. Mahimahi was over peppered to the point I had to scrape stuff off. My son ordered a pulled pork sandwich with nothing on it ( no garnishes) and... More 

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Royal Tunbridge Wells, United Kingdom
Top Contributor
132 reviews 132 reviews
83 restaurant reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 27, 2014

We both opted for the chicken tenders with BBQ sauce & fries and shared a very large salad with blue cheese dressing. It was very tasty and with 1 glass of wine & 1 coke the bill was $32. Good value.

Was this review helpful? Yes 1
South Bend
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2014

The food was good. The menu wasn't huge but had a nice selection. The service was very good. The atmosphere and decor was nice.

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Pennsylvania
Top Contributor
125 reviews 125 reviews
51 restaurant reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed June 30, 2014

While staying at the Crowne Plaza, we ended up with a large group of hungry family and friends. We descended upon the staff at One West and caught them by surprise on a midweek evening. They handled us with good spirits and efficiency. The food was good and the prices were reasonable. The dining room is adjunct to the hotel... More 

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Gloucester, Massachusetts
Contributor
14 reviews 14 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 31, 2013

Good food. My kids kept ordering the hamburgers. They were $10 a pop though. Breakfast buffet was great too! $12.99 adult, $7.99 kids

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
19 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 7, 2013

The restaurant is small, more like a bar with a few tables. We had drinks and appetizers, and they were average. Not sure if I would want to order dinner as it seemed overpriced.

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Greenfield, Massachusetts
Top Contributor
209 reviews 209 reviews
155 restaurant reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed August 30, 2012

Tired and too weary to go looking around...I resigned myself to the fact that I was going to have to "settle" for dinner at the Crowne Plaza in Pittsfield, MA. Wow...this meal was terrific. Nice, redesigned dining room with a full bar in the center. White table cloths, pretty flowers, and great lighting. Small, but exciting menu. Picked the mussels... More 

Was this review helpful? Yes 1

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Additional Information about One West Restaurant

Address: 1 West St, Pittsfield, MA 01201-6298
Phone Number: 413-553-2251
Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Pittsfield
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 1 West St, Pittsfield, MA 01201-6298
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Pittsfield
  • Phone Number: 413-553-2251

Price and Cuisine

  • Cuisine: American

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?