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One West Restaurant

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1 West St, Pittsfield, MA 01201-6298
413-553-2251
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Dining options: Breakfast, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 17 reviews
Visitor rating
  • 5
    Excellent
  • 6
    Very good
  • 3
    Average
  • 2
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
OK

This is a simple buffet with an omelet station. It's very clean and there was plenty of everything. I'm not sure the price justifies the selection, but it was tasty, fresh and warm. It was a nice benefit to be able to get a fresh cup of coffee in a to-go cup. The service was OK although it could... read more

3 of 5 starsReviewed June 10, 2015
HOLIDAYLADY18
,
Franklin, Massachusetts
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17 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Lanesboro
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015

My husband and I celebrated our 20th wedding anniversary at One West and could not have been more pleased! Our waitress, Sandra, was so very accommodating and pleasant....even bought us our first drink to celebrate our special occasion. The food was incredible and beautifully served. My husband had the blackened tuna and I ordered a special of mussels with penne.... More 

Helpful?
Thank Virginia P
Boston
Level Contributor
245 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 132 helpful votes
2 of 5 stars Reviewed November 2, 2015

We had dinner here while staying at the Crowne Plaza. We wished that we went elsewhere. The waitstaff seemed like they would rather be elsewhere. The food was not up to par. The French onion soup was light on taste and very bland. The ribs were VERY tough. I have never had ribs that you really had to rip off... More 

Helpful?
Thank 63impala
Franklin, Massachusetts
Level Contributor
89 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 10, 2015

This is a simple buffet with an omelet station. It's very clean and there was plenty of everything. I'm not sure the price justifies the selection, but it was tasty, fresh and warm. It was a nice benefit to be able to get a fresh cup of coffee in a to-go cup. The service was OK although it could have... More 

Helpful?
Thank HOLIDAYLADY18
Massapequa, New York
Level Contributor
84 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed May 17, 2015

It was average. Nothing really memorable in either a good or bad way. We were there a lot longer than anticipated because of the slow service.

Helpful?
Thank deedeelongisland
Boston, Massachusetts
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2015

Had the Salmon which was excellent. It came with garlic Mashed potaotes. Also they have a great choice of deserts especially if your a chocolate lover like me

Helpful?
Thank Nessim H
Needham, Massachusetts
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed February 17, 2015 via mobile

staying at the crowne plaza for 2 nights with my son so to make it easy we ate at One West- poor choice. I had two specials- steamers -,were tough and chewy. Mahimahi was over peppered to the point I had to scrape stuff off. My son ordered a pulled pork sandwich with nothing on it ( no garnishes) and... More 

Helpful?
Thank j0anne24
Royal Tunbridge Wells, United Kingdom
Level Contributor
158 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed October 27, 2014

We both opted for the chicken tenders with BBQ sauce & fries and shared a very large salad with blue cheese dressing. It was very tasty and with 1 glass of wine & 1 coke the bill was $32. Good value.

Helpful?
1 Thank Sue O
South Bend
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 1, 2014

The food was good. The menu wasn't huge but had a nice selection. The service was very good. The atmosphere and decor was nice.

Helpful?
Thank Susan L
Pennsylvania
Level Contributor
125 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed June 30, 2014

While staying at the Crowne Plaza, we ended up with a large group of hungry family and friends. We descended upon the staff at One West and caught them by surprise on a midweek evening. They handled us with good spirits and efficiency. The food was good and the prices were reasonable. The dining room is adjunct to the hotel... More 

Helpful?
3 Thank Darthdaddy
Gloucester, Massachusetts
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 31, 2013

Good food. My kids kept ordering the hamburgers. They were $10 a pop though. Breakfast buffet was great too! $12.99 adult, $7.99 kids

Helpful?
Thank Kristen L

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Restaurant Details

Location and Contact Information

  • Address: 1 West St, Pittsfield, MA 01201-6298
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Pittsfield
  • Phone Number: 413-553-2251

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from One West Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?