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Herrell's Ice Cream

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8 Old South Street, Northampton, MA 01060
413-586-9700
Website
Today
12:00 pm - 11:30 pm
Open now
See all hours
Hours:
Sun - Thu 12:00 pm - 11:30 pm
Fri - Sat 12:00 pm - 12:00 am
Dining options: Lunch
Description: Ice Cream Shop

TripAdvisor Reviewer Highlights

Read all 142 reviews
Visitor rating
  • 100
    Excellent
  • 26
    Very good
  • 10
    Average
  • 5
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Landmark innovative ice cream shop-unique flavors

Going to Herrell's for ice cream is a must during any visit to western Massachusetts. The ice cream is locally crafted with an incredible rotating assortment of delicious, unique premium flavors including the iconic burnt sugar 'n butter. Simply fantastic!

5 of 5 starsReviewed July 29, 2015
afstravel
,
florence,ma
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142 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
florence,ma
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

Going to Herrell's for ice cream is a must during any visit to western Massachusetts. The ice cream is locally crafted with an incredible rotating assortment of delicious, unique premium flavors including the iconic burnt sugar 'n butter. Simply fantastic!

Was this review helpful? Yes
Northampton, Massachusetts
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

Harrell's is THE place for,ice cream around here. Summer evenings have long lines and people all over the hillside across the street as they finish their treats. I haven't tried everything, but everything I've had has been outstanding. They also have excellent sugar-free ice cream, as well as sorbets, etc. if you're in Northampton, don't miss it!

Was this review helpful? Yes
Northampton, Massachusetts
Level Contributor
117 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW via mobile

I've been here many many times with the family. We always love it! Their fudge sauce has won many awards. Tons of flavours and add in options. A great treat for ice cream lovers of any age. The lineup moves super fast so get in there!

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Bridgeport, CT
Level Contributor
73 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 25, 2015 NEW

I visited Herrell's because it was rated #1 in Northampton. Sorry, not impressed. Crowded at 10 p.m. (which is a good thing, I guess, but...). I've eaten at a LOT of shop-made ice cream places, and this is just average except for the mixin's, which I'm not into. Good but not worth a special trip.

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cochise county
Level Contributor
195 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed July 16, 2015

As far as ice cream goes, Steve Herrell is King of the Cone! An ice cream icon in NoHo, MA. At least 20 flavors, combinations and you wouldn't think of! And, if that's not enough, there are "smoosh ins;" pieces of candy and fruit that are mixed into the ice cream, making your ice cream your own, customized treat! Limited... More 

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San Juan, Puerto Rico
Level Contributor
94 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed July 15, 2015

Whenever I'm at the Northampton area I have to go to Herrell's to have a malted vanilla ice cream. Forget about the calories, just go for it, head first, and trust your tase buds!

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Kingston, Canada
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 15, 2015

The ice cream I had was half ice cream and half brownie, well almost. Fast service and right downtown. Would definitely go back.

Was this review helpful? Yes 1
Staten Island
Level Contributor
59 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 12, 2015

I heard about the monstrous waits here so when we saw the line out the door we debated on staying. I'm glad we did because even with the Disney Double-Back cueing, we didn't wait more than 20 minutes. The ice cream was tasty and had a unique elastic texture.

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Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 10, 2015

Been to 35 U.S. states and had ice cream in most of them. Nothing beats Herrell's! It's worth getting off the highway for.

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Oregon
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 9, 2015

You have to go to Herrell's! Delicious ice cream and toppings---there is a reason the line is always out the door.

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Additional Information about Herrell's Ice Cream

Address: 8 Old South Street, Northampton, MA 01060
Phone Number: 413-586-9700
Location: United States  >  Massachusetts (MA)  >  Hampshire County  >  Northampton
Open Hours:
Sunday 12:00 pm - 11:30 pm
Monday 12:00 pm - 11:30 pm
Tuesday 12:00 pm - 11:30 pm
Wednesday 12:00 pm - 11:30 pm
Thursday 12:00 pm - 11:30 pm
Friday 12:00 pm - 12:00 am
Saturday 12:00 pm - 12:00 am
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 8 Old South Street, Northampton, MA 01060
  • Location: United States  >  Massachusetts (MA)  >  Hampshire County  >  Northampton
  • Phone Number: 413-586-9700

Price and Cuisine

  • Cuisine: American

Description

Ice Cream Shop
Open Hours
Sunday
12:00 pm - 11:30 pm
Monday
12:00 pm - 11:30 pm
Tuesday
12:00 pm - 11:30 pm
Wednesday
12:00 pm - 11:30 pm
Thursday
12:00 pm - 11:30 pm
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am

Questions & Answers

Questions? Get answers from Herrell's Ice Cream staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?