We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1245 Worcester St, Ste 1098, Natick, MA 01760-1524
Improve this listing
11:00 am - 11:00 pm
Open now
See all hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Lunch, Late Night, Dinner, Breakfast, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 174 reviews
Visitor rating
  • 63
  • 70
    Very good
  • 28
  • 8
  • 5
Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
What Was Needed

A great meal while out shopping at the mall. They provided consistently good meals. That is what I expect from any reputable restaurant chain.

4 of 5 starsReviewed 6 days ago
Mike K
Lenox Dale, Massachusetts
Good for:
  • Families with children
Add Photo Write a Review

174 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Lenox Dale, Massachusetts
Level Contributor
217 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A great meal while out shopping at the mall. They provided consistently good meals. That is what I expect from any reputable restaurant chain.

Thank Mike K
Natick, Massachusetts
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Oh my God, their crabcakes were amazing, one of the best I've tasted, so tender and tasty. I also ordered the steak diane medium rare and it was so full of flavor, it was extra juicy. Our meal was amazing and gor less than 60 bucks, how can u complain...we ordered quite a bit

Thank Xiomara C
Plantation, Florida
Level Contributor
87 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They do things in a very big way at the Cheesecake Factory! The dining room is large, the diversity of the menu items is wide, the portions are oversized and the cake slices are big enough to feed several people. My wife and my daughter's family (6) dined as my guest at the Natick Mall's Cheese Factory this Saturday night.... More 

Thank Dalefarkas
Natick, Massachusetts
Level Contributor
20 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have always been a fan of this establishment. The diversity of their offerings can please any palette. The wait staff is exceptional and the Hostesses do a great job. Never left hungry or disappointed.

Thank bette227
Level Contributor
46 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Went during the Boston Marathon week so the place is real busy and we waited about 10 minutes. Kids are pumped as they have just finished a visit to American Doll and are hungry. We order burgers and fish and chips neither was disappointing. Large tasty burger that was very filling and the fish and chips are to die for.... More 

Thank HaroldToronto
Level Contributor
47 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped in for lunch. Luckily right before it got crowded. I had the salmon and a salad. The honey mustard dressing was very good. The salad was fresh. The salmon was seasoned and cooked perfectly. My husband had the clam chowder and fish and chips. Also good. The beer was a little on the expensive side.

Thank MaSam
Level Contributor
38 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 20, 2015

Was in the Natick Area for a funeral and decided to have something to eat. Cheesecake Factory was in driving distance. Our waitress Brittany F was excellent. Not pushy, not invasive, just relaxed and attentive as a excellent waitress should be. We ate lite but that didn't bother her. Asked her for suggestions, knowledgeable and pleasant. Great asset to the... More 

Thank Barbara O
Norwich, Connecticut
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

Cheesecake factory is one of my favorite restaurants. Was pretty packed in there but only had to wait 5 mins for a table. The server was really polite and helpful, and the food runner was really sweet and asked if we need anything after dropping the food off. Food portions were huge, the Jamaican Shrimp is my favorite meal here... More 

Thank Kabonna01
Framingham, Massachusetts
Level Contributor
49 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 17, 2015

My family loves going to the cheesecake factory because there is something for everyone. My only complaint is the long wait. It's constantly busy, but being in a mall, there is lots of ways to spend your time while you wait for a table.

Thank Shirleybeth11
Deurne, The Netherlands
Level Contributor
37 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 8, 2015

Great food, good service and all fresh made. It was very busy, but still the food did not take a long time. Portions are big, price is good en quality is great, really great !

Thank Raffie C

Travelers who viewed The Cheesecake Factory also viewed


Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760-1524
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: 508-653-0011

Price and Cuisine

  • Average Prices: USD 15 - 20
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children


Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?