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The Cheesecake Factory

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1245 Worcester St, Ste 1098, Natick, MA 01760-1524
508-653-0011
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Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Breakfast, Late Night, Lunch, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 190 reviews
Visitor rating
  • 65
    Excellent
  • 76
    Very good
  • 31
    Average
  • 9
    Poor
  • 9
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Worth the Money

I love the Cheesecake Factory. Unfortunately the prices make it for us a special occasion dining location.

4 of 5 starsReviewed 4 days ago
Frances J
,
Mendon, Massachusetts
via mobile
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190 Reviews from our TripAdvisor Community

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Mendon, Massachusetts
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I love the Cheesecake Factory. Unfortunately the prices make it for us a special occasion dining location.

Helpful?
Thank Frances J
Level Contributor
121 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I was not on the mood of a generous amount of food so i save my self for the deseert, good for me becouse i try this new one oreo cheesecake that it was very good 100% recomended

Helpful?
Thank Juan C
South Hadley
Level Contributor
40 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Still trying to figure out why we spent almost 1 hr 45min waiting for a table on Sat. Jan 30. Food was nothing to rave about and and service was ok. Prices were typical for this type of restaurant-overpriced. Nachos were the best thing we ordered. Potato soup was thin and tasteless, salads were good but lacked adequate dressing. Drinks... More 

Helpful?
Thank Backibandits
Natick, Massachusetts
2 reviews
1 of 5 stars Reviewed 1 week ago

Cheesecake factory has never been on my list of recommended restaurants but because family and friends enjoy it – I end up eating there 8 – 10 times a year. After last night - my family and friends agree to never eat there again. We eat out for personal and business 5 times a week and I cant recall a... More 

Helpful?
Thank jurassic1964
Lake Jackson, Texas
Level Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Always heard wonderful reviews of Cheesecake Factory! Unfortunately, we were that impressed. Service fairly slow and meal only OK. Pricey, too. A fine place to go on a date but probably will not return. Nothing bad, though. Year visited not 2015--it was 2014. Great place for cheesecake, though!

Helpful?
Thank EastTxLady
Level Contributor
54 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Although the food is consistently good. I found the service to be a little lacking today. The table was sticky..we had to request it be wiped down. Then the silverware was dirty. The waiter was too busy to be attentive. I will definitely go back because I like the food and the variety....and the salted caramel cheesecake us amazing! They... More 

Helpful?
Thank bcm46h
Long Island New York
Level Contributor
107 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Tried calling this place to make a reservation for a relative's birthday dinner. Called the night before in the off-chance they'd allow me to do so then, was told to call back between 11 a.m.- 12 noon the next day to make a reservation for 6:30 p.m.. Understandable. So the next day comes, and I call at exactly 11:01 a.m.... More 

Helpful?
Thank comsewogian
Boston, Massachusetts
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago credit card Amex Card Member Review

We had just finished a long meeting at school and wanted something better than the pizza that they served. We were more than happy. It was very busy so we sat at the bar. We had excellent service and we were very satisfied.

Helpful?
Thank MSA1960
Level Contributor
22 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Bottom line: They give you very little chicken! My wife and I ordered: Thai Chicken Wraps Stuffed Chicken Tortillas - I ate this entree Teriyaki Chicken - for my wife. There had to be 4 small pieces of chicken in the Thai Chicken Wraps. I ate one wrap. My wife ate a wrap. Then she asked me where's the chicken.... More 

Helpful?
Thank CoolBreeze42
Boston, Massachusetts
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 29, 2015 via mobile

One should not have to yell at a waiter just to make sure their order is right. That's what you have todo here anything. The place is so dark, as well, that I had to use my phone flashlight to read the menu. That about sums up my first two problems here little light and loud music. My next problem... More 

Helpful?
Thank ReviewMan93

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Restaurant Details

Location and Contact Information

  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760-1524
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: 508-653-0011

Price and Cuisine

  • Average Prices: USD 15 - 20
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?