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The Cheesecake Factory

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1245 Worcester St, Ste 1098, Natick, MA 01760-1524
508-653-0011
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Lunch, Dessert, Breakfast, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 151 reviews
Visitor rating
  • 54
    Excellent
  • 61
    Very good
  • 23
    Average
  • 8
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
More than Cheesecake

Food was very good. We got the Chinese salad, fresh grilled salmon, shrimp scampi were truly delicious. We all thought it was quite expensive.

4 of 5 starsReviewed July 5, 2015
FranRon
,
Bellingham, Massachusetts
Good for:
  • Families with children
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151 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Bellingham, Massachusetts
Level Contributor
12 reviews
7 restaurant reviews
4 of 5 stars Reviewed July 5, 2015 NEW

Food was very good. We got the Chinese salad, fresh grilled salmon, shrimp scampi were truly delicious. We all thought it was quite expensive.

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Hagerstown, Maryland
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 19, 2015

This was the first time for me to eat at The Cheesecake Factory and I will be eating at the next one I see. The selection was impressive with the menu looking like a book and the cheesecake desert was one of the best I have ever had.

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Needham, MA USA
Level Contributor
90 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed June 17, 2015

Krisztina was an fabulous waitress....very patient waiting for us to yack while finally getting around to deciding what we wanted. We had the avocado egg rolls and pot stickers for an ap - plenty to share for 6 of us. She was very attentive to our beverages and we left her a great tip. Highly recommend!

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Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 29, 2015

Recently, 10 people went to this restaurant (located in the Natick Collection Mall). The service was excellent. The server was able to provide 10 of us with individual checks at the end of the meal. They noticed that we were acknowledging someone's birthday and asked if we would like to give a birthday acknowledgment to our attendee. At the appropriate... More 

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Natick, Massachusetts
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

We decided to show iconic American restaurant to my 80-year-old Mom who lives overseas and visited USA last fall. First, she was shocked how many people were waiting, however, pleased with service and meal we ordered. This restaurant has very specific atmosphere, you feel like valuable and important guest from the beginning. Don't forget, this is mall restaurant! Very friendly... More 

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Sharon, Connecticut
Level Contributor
109 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 20, 2015

Came in for a late night take out dessert. Many delicious options to choose from. Fresh whipped cream too!

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West Suffield, Connecticut
Level Contributor
101 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed May 19, 2015

While the cheesecake is the draw, the salmon and the Steak Diane is worth a second trip. Wine list is limited but of value. The staff was considerate and food preparation was served quickly. We will return the next time in Natick.

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Wayland, Massachusetts
Level Contributor
65 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 4, 2015

I hadn't eaten at a Cheesecake Factory in many years; a buddy and I thought we'd try it for burgers. So this is a somewhat limited review, menu-wise, but I'll probably go back and update. Everything is big: the place, the portions and the noise. I'm not sure what the decor is supposed to be -- Early Egyptian Temple? --... More 

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Framingham, Massachusetts
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 4, 2015

This is something that I complained about before to a manager. His answer was "We have permission to do it this way". What I am referring to is the fact that their silverware is placed directly on the table top, and not on a more hygienic folded or rolled napkin. What about the previous person that sat there who had... More 

Was this review helpful? Yes 2
Level Contributor
188 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed May 3, 2015 via mobile

Went for Sunday brunch. Not very crowded. Server was nice enough, but took long time for food to come out. After tasting it, suspect the reason was food had been sitting for some time. Home fries done nicely, but cold. Omelet just ok, but cold. Toast was hardly toasted, cold. Will not be returning

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Additional Information about The Cheesecake Factory

Address: 1245 Worcester St, Ste 1098, Natick, MA 01760-1524
Phone Number: 508-653-0011
Location: United States  >  Massachusetts (MA)  >  Natick
Open Hours:
Sunday 10:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 12:00 am
Saturday 11:00 am - 12:00 am
Average Prices: USD $15 to $20
Cuisine: American, Dessert

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Restaurant Details

Location and Contact Information

  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760-1524
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: 508-653-0011

Price and Cuisine

  • Average Prices: USD $15 to $20
  • Cuisine: American, Dessert

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?