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The Cheesecake Factory

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1245 Worcester St, Ste 1098, Natick, MA 01760-1524
508-653-0011
Website
Today
11:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Breakfast, Dessert, Lunch, Dinner, Late Night

TripAdvisor Reviewer Highlights

Read all 147 reviews
Visitor rating
  • 51
    Excellent
  • 60
    Very good
  • 23
    Average
  • 8
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Late Night Take Out

Came in for a late night take out dessert. Many delicious options to choose from. Fresh whipped cream too!

4 of 5 starsReviewed May 20, 2015
happytravelertoday48
,
Sharon, Connecticut
Good for:
  • Families with children
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147 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
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  • Any
English first
Natick, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

We decided to show iconic American restaurant to my 80-year-old Mom who lives overseas and visited USA last fall. First, she was shocked how many people were waiting, however, pleased with service and meal we ordered. This restaurant has very specific atmosphere, you feel like valuable and important guest from the beginning. Don't forget, this is mall restaurant! Very friendly... More 

Was this review helpful? Yes
Sharon, Connecticut
Top Contributor
109 reviews 109 reviews
67 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 20, 2015

Came in for a late night take out dessert. Many delicious options to choose from. Fresh whipped cream too!

Was this review helpful? Yes
West Suffield, Connecticut
Top Contributor
92 reviews 92 reviews
68 restaurant reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 19, 2015

While the cheesecake is the draw, the salmon and the Steak Diane is worth a second trip. Wine list is limited but of value. The staff was considerate and food preparation was served quickly. We will return the next time in Natick.

Was this review helpful? Yes
Wayland, Massachusetts
Top Contributor
65 reviews 65 reviews
47 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 4, 2015

I hadn't eaten at a Cheesecake Factory in many years; a buddy and I thought we'd try it for burgers. So this is a somewhat limited review, menu-wise, but I'll probably go back and update. Everything is big: the place, the portions and the noise. I'm not sure what the decor is supposed to be -- Early Egyptian Temple? --... More 

Was this review helpful? Yes
Framingham, Massachusetts
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 4, 2015

This is something that I complained about before to a manager. His answer was "We have permission to do it this way". What I am referring to is the fact that their silverware is placed directly on the table top, and not on a more hygienic folded or rolled napkin. What about the previous person that sat there who had... More 

Was this review helpful? Yes 2
Top Contributor
185 reviews 185 reviews
181 restaurant reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed May 3, 2015 via mobile

Went for Sunday brunch. Not very crowded. Server was nice enough, but took long time for food to come out. After tasting it, suspect the reason was food had been sitting for some time. Home fries done nicely, but cold. Omelet just ok, but cold. Toast was hardly toasted, cold. Will not be returning

Was this review helpful? Yes
Framingham, Massachusetts
1 review
3 of 5 stars Reviewed April 25, 2015

At all the other Cheesecake Factory's I've been to, service has always been great. At this location..not so much. Slow service and a hair in my food. That's ok, I get it. But when the person delivering the food was very unpleasant about the situation..not cool. Their portions are huge and food is always very good, but many other chains... More 

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boston
Top Contributor
97 reviews 97 reviews
40 restaurant reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 21, 2015

When we have friends and family from out of town we usually take them to this restaurant because it is convenient and close to our house. Or just because nights we come and have dinners. Food is good but there's too many choices. I always get the fish tacos or some salad. I also like some of the menu that... More 

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Framingham, Massachusetts
1 review
1 of 5 stars Reviewed March 26, 2015

Not a good experience at all! Emily, our server was rude and acted out by letting us know she was not pleased when we questioned how long it was taking for our food to come to the table. When our food finally did get to the table it was cold. Chris (we think he was a manager) tried to appease... More 

Was this review helpful? Yes
Natick, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
4 of 5 stars Reviewed March 18, 2015

A huge menu! So far, it's all been very good. There can be a wait as the restaurant is always busy. Worth it though!

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Restaurant Details

Location and Contact Information

  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760-1524
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: 508-653-0011

Price and Cuisine

  • Average Prices: USD 15 - 20
  • Cuisine: American, Dessert

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?