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Frankie's Ristorante Italiano

Certificate of Excellence
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80 Main St, Lenox, MA 01240-2441
413-637-4455
Website
Today
5:00 pm - 9:00 pm
Closed now
See all hours
Hours:
Sun - Thu 5:00 pm - 9:00 pm
Fri - Sat 5:00 pm - 9:30 pm
Dining options: Dinner, Reservations
Good for:
Families with children
Romance
Doing business
Outdoor seating
Scenic view
Dinner
Reservations

TripAdvisor Reviewer Highlights

Read all 184 reviews
Visitor rating
  • 99
    Excellent
  • 50
    Very good
  • 22
    Average
  • 11
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Yummy food, wonderful staff!

My husband and I visited Frankie's Ristorante Italiano last weekend as part of a weekend getaway to Lenox. We had a wonderful evening at Frankie's! It was Saturday night, so it was pretty busy (despite a snowstorm), so we decided to eat at the bar. It made the evening all the better! The bartender... read more

5 of 5 starsReviewed March 1, 2015
Erica V
,
Norwell, Massachusetts
Good for:
  • Families with children
  • Romance
  • Doing business
  • Outdoor seating
  • Scenic view
  • Dinner
  • Reservations
Add Photo Write a Review

184 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Norwell, Massachusetts
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 1, 2015 NEW

My husband and I visited Frankie's Ristorante Italiano last weekend as part of a weekend getaway to Lenox. We had a wonderful evening at Frankie's! It was Saturday night, so it was pretty busy (despite a snowstorm), so we decided to eat at the bar. It made the evening all the better! The bartender was attentive and funny, and we... More 

Was this review helpful? Yes
Pittsfield, Massachusetts
Contributor
16 reviews 16 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

After hearing good things from our daughter who worked for these owners over a summer ago. We died used to stop in last weekend - we did not have reservation but was able to sit down promptly. My spaghetti bolognese was fantastic and my wife's Chicken and artichoke dish was great as well. Our Russian speaking waitress was very attentive... More 

Was this review helpful? Yes
Jersey City, New Jersey
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2015

We have been going to Frankie's for the last three years every time we are in the Lenox area. The food is amazing (no matter what you order). We have eaten there a few times and it never disappoints. We have brought some friends and now they love it as well. The service is great too. We look forward to... More 

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Marlborough, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 18, 2015

We have gone here for dinner for the past three years (each time in November) and it has always been great!! It's off season so they are a little slower and more attentive I'm sure but the food is delicious. I like the fried mozzarella!!

Was this review helpful? Yes
Southbury, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

The entire experience at Frankie's is beyond awesome. My wife & I live in CT and we travel circa 90 mins each way when we can to eat here. The staff is warm, friendly and inviting. "The customer is always right" is clearly the rule of thumb. Management has both selected & trained their employees well. The atmosphere & vibe... More 

Was this review helpful? Yes 1
Lee, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2015

Frankie's is just one of those places that you return to time and time again. It is comfortable, has a very respectable Italian menu and does a good job with preparation and presentation. My highest praise goes to it's wait staff..they re knowledgeable, thorough, efficient but at the same time make you feel like family. In particular, a young man... More 

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Madison, Connecticut
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2015

We had fantastic meals (Salmon and Pasta) and the staff was amazing. Our waiter accommodated our 3 (!!) requests for a different table with warmth and grace and even declined the $5 tip we handed him as we moved the third time. When we didn't love the first wine we ordered, he encouraged us to get something else, which we... More 

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
20 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 20, 2015

Expensive food and not good. This remains a popular restaurant but everyone who goes there seems disappointed.

Was this review helpful? Yes
Stephane F, Owner at Frankie's Ristorante Italiano, responded to this review

Hi There, I am sorry to hear that you had a bad experience with us at Frankie's. We take our reviews very seriously and I would be happy to hear more about your experience. We pride ourselves in offering quality and consistent food in a friendly atmosphere but understand we cannot please everyone all the time. As for being expensive,... More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

One of our favorite restaurants when in the area. The clams are a favorite and the pasta is divine. Good wine list and cozy rooms.

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1 review
5 of 5 stars Reviewed January 4, 2015

We were only spending two nights in Lenox and we're pretty undecided on where to eat. Fortunately we chose Frankie's! The food was excellent, the service as well. We were fortunate they were not that busy on a Saturday night but only because it had started snowing and sleeting only a couple hours beforehand. The Caprese, served with buratta was... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 80 Main St, Lenox, MA 01240-2441
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: 413-637-4455

Price and Cuisine

  • Average Prices: USD 0 - 24
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Families with children, Romance, Doing business, Outdoor seating, Scenic view
Open Hours
Sunday
5:00 pm - 9:00 pm
Monday
5:00 pm - 9:00 pm
Tuesday
5:00 pm - 9:00 pm
Wednesday
5:00 pm - 9:00 pm
Thursday
5:00 pm - 9:00 pm
Friday
5:00 pm - 9:30 pm
Saturday
5:00 pm - 9:30 pm

Questions & Answers

Questions? Get answers from Frankie's Ristorante Italiano staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?