We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
71 Church St, Lenox, MA 01240
(413) 637-2700
Website
Improve this listing
Today
5:00 pm - 9:00 pm
Open now
See all hours
Hours:
Mon - Thu 5:00 pm - 9:00 pm
Fri - Sun 12:00 pm - 9:30 pm
Dining options: Late Night, Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 162 reviews
Visitor rating
  • 32
    Excellent
  • 41
    Very good
  • 31
    Average
  • 29
    Poor
  • 29
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good food, somewhat overpriced, however.

This place was our second choice for dinner recently. We were hoping to eat outside, but had made reservations too late (our fault), but sitting inside was still fine. The waitstaff was good and there was a pretty good range of items on the menu. I ended up getting soup and fish tacos. The tacos... read more

3 of 5 starsReviewed August 23, 2015
ktk19147
,
philadelphia
Good for:
  • Doing business
  • Local cuisine
  • Romantic
Add Photo Write a Review

162 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boston, Massachusetts
1 review
1 of 5 stars Reviewed August 31, 2015 NEW

The chicken roulade I ordered was unappetizing - served on mashed potatoes and smothered in vegetables. When the waitress asked how our dinners were, I said that I did not care for mine. She said that the restaurant did not want anyone to be unhappy and asked whether I would like anything else. I ordered a small bowl of pasta... More 

Was this review helpful? Yes
Pembroke, Massachusetts
Level Contributor
146 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed August 28, 2015 NEW

Nice menu and great setting with big porch for dining. Pubby relaxed amin dining area has soft lighting and not too noisy. Moderate prices and good portions.

Was this review helpful? Yes
Staten Island, New York
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 27, 2015 NEW

Since we are New Yorkers we are used to eating late dinners and finding restaurants open at any hour of the evening. We were lucky to find Firefly open on a Monday night. Although the menu was small, we were all able to find something to eat. I am gluten-free, my boyfriend vegan, my son eats anything! I managed to... More 

Was this review helpful? Yes
Stockbridge, Massachusetts
1 review
1 of 5 stars Reviewed August 25, 2015

misrepresented promotion...service fair...manager disrespectful and obviously could care less about customer service manager took 15 minutes to get to us when complained that lobster roll half price was now lobster roll cut in half...very surly and nasty and told us it was our problem...we left after paying for our drinks

Was this review helpful? Yes
philadelphia
Level Contributor
42 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 23, 2015

This place was our second choice for dinner recently. We were hoping to eat outside, but had made reservations too late (our fault), but sitting inside was still fine. The waitstaff was good and there was a pretty good range of items on the menu. I ended up getting soup and fish tacos. The tacos were very tasty, altho' there... More 

Was this review helpful? Yes
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 20, 2015

The lighting is nice and the wait staff friendly. There was no line to get in, and for good reason. This restaurant is way overpriced for food that is acceptable at best. 14 dollar appetizers and 17 dollar burgers with entrees around thirty dollars would make you think this is a new York city hot spot, but it's not. There... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 20, 2015

This place is not good, and with all of the amazing places in the berkshires, I am surprised it is still operating. I ordered a chicken sandwich, which tasted fine, but afterward I had stomach cramps. The fries were overfried, making them oily. A friend got the Lobster Cobb salad, but the cobb dressing was hidden and i had to... More 

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed August 20, 2015

While the atmosphere is enticing, there are many better restaurants in Lenox. Unfortunately, this establishment is in bad need of some decent management. Spend your time and money elsewhere.

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
8 reviews
8 restaurant reviews
2 of 5 stars Reviewed August 2, 2015

Nice local eatery in downtown Lenox, MA. Hostess was very friendly and upbeat. Sat my wife and me at our table and said your server will be right with you. After 15 minutes the hostess notice we were not being taken care of. She had to argue with 2 wait staff to get someone to wait the table. It went... More 

Was this review helpful? Yes
Newport Beach, CA
Level Contributor
90 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed July 28, 2015

Be sure to avoid this place. Server was just plain nasty and food was just as bad. Pass on this place

Was this review helpful? Yes

Travelers who viewed Firefly also viewed

 
Lenox, Berkshires
 

Been to Firefly? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 71 Church St, Lenox, MA 01240
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: (413) 637-2700

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Doing business, Local cuisine, Romantic
Open Hours
Sunday
12:00 pm - 9:30 pm
Monday
5:00 pm - 9:00 pm
Tuesday
5:00 pm - 9:00 pm
Wednesday
5:00 pm - 9:00 pm
Thursday
5:00 pm - 9:00 pm
Friday
12:00 pm - 9:30 pm
Saturday
12:00 pm - 9:30 pm

Questions & Answers

Questions? Get answers from Firefly staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?