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The Gateways Inn & Restaurant

Certificate of Excellence
$$$
Bar, International, Pub
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51 Walker St, Lenox, MA 01240
+1 413-637-2532
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Today
5:00 pm - 12:01 am
Open now
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Hours:
Sun - Thu 5:00 pm - 11:00 pm
Fri - Sat 5:00 pm - 12:01 am
Dining options: Dinner, Late Night, Breakfast, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Waitstaff

TripAdvisor Reviewer Highlights

Read all 149 reviews
Visitor rating
  • 112
    Excellent
  • 20
    Very good
  • 7
    Average
  • 3
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Really Quite Good

We ate there Fri. 8/21/15. We made reservations for 11, but travel problems reduced it to 7. The staff took it well, with no apparent negative reaction. The setting is elegant, in an lovely, pleasantly furnished inn. The staff was friendly and attentive. The food was very good and well... read more

5 of 5 starsReviewed August 25, 2015
Jeff B
,
Cheshire, Connecticut
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149 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Cheshire, Connecticut
Level Contributor
3 reviews
5 of 5 stars Reviewed August 25, 2015 NEW

We ate there Fri. 8/21/15. We made reservations for 11, but travel problems reduced it to 7. The staff took it well, with no apparent negative reaction. The setting is elegant, in an lovely, pleasantly furnished inn. The staff was friendly and attentive. The food was very good and well presented. The prices were actually less than I had expected.... More 

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Lexington, Massachusetts
Level Contributor
100 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed August 18, 2015

We looked forward to this special night out. The restaurant itself if lovely, but ....the service was atrocious and the food was not any better. Our waiter brought the wrong side dishes, disappeared for stretches, and always seemed to be going back to the kitchen for something. My $34 steak was a thin piece of meat that was over cooked... More 

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North Bergen, New Jersey
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 18, 2015

I would have given 5 stars but the service was terrible. It took over 1/2 hour for the waitress to take our order and then we didn't see her for another 1/2 hours. Understandable if the place was crowded but it wasn't. However, when our food finally came out it was very good. I had the sole and it was... More 

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Providence, Rhode Island
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 17, 2015

We had dinner on a Monday night at Gateways. The restaurant is not only elegant, but is also one of the few Berkshires restaurants that is open late. We were dining with friends who are kosher, and we asked the proprietor if the chef could prepare vegan dinners. The proprietor was completely willing to offer vegan fare, but was also... More 

Was this review helpful? Yes 1
Pittsfield, Massachusetts
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 16, 2015

Great food & service... Had the Bass was cooked perfectly & was so delicious!! My husband had the Veal which was also very good. The homemade ice cream sampler to finish out was fabulous!!

Was this review helpful? Yes 2
Boston
Level Contributor
50 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 11, 2015

Based on other reviews I was really looking forward to dinner here, and was sorely disappointed. We were seated promptly and our server was quite nice. The food though just didn't do it. I started with a salad with sliced fennel. The fennel was totally tasteless and not dressed with the vinaigrette. For the main courses, the choice of starch... More 

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1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 10, 2015

Good food. Great beer and whiskey selection. Live music. Friendly bartenders and staff. What else can you ask for? We hope to return some day.

Was this review helpful? Yes 2
San Francisco, California
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2015

Interesting menu with perfectly prepared dishes. The adobo marinated chicken was very tasty and moist. with crispy skin. The excellent quality salmon was cooked exactly how we wanted it.

Was this review helpful? Yes 1
Hollywood, Florida
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 4, 2015

Although we visit Lenox, MA every year, we hadn't been to Gateways in quite a while. We read about it in Trip Advisor and saw it was rated #6 in Lenox. If it was up to me, it deserves to be rated higher. First of all, its setting is magnificent- beautiful dining rooms and a lovely living room (which hosts... More 

Was this review helpful? Yes 2
Haverhill, Massachusetts
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2015

On a recent 3 night stay, we managed to eat in this restaurant twice, since there were so many choices, all of which were very tempting. There were three of us and we were all delighted with our meals and the very warm and careful service. I always recommend Gateways to friends who are going to be in the Berkshires.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 51 Walker St, Lenox, MA 01240
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-2532

Price and Cuisine

  • Average Prices: USD 18 - 35
  • Cuisine: Bar, International, Pub
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 12:01 am
Saturday
5:00 pm - 12:01 am

Questions & Answers

Questions? Get answers from The Gateways Inn & Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?