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Red Robin Gourmet Burgers

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27 Holyoke St, Holyoke, MA 01040-2738
413-315-4350
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Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 13
    Excellent
  • 13
    Very good
  • 11
    Average
  • 6
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
" The Best Burger in Town "

I very seldom eat out because I have an allergy to garlic. My waitress was very careful that my chicken sandwich was good. My husband had a burger and when it came to the table not the way he wanted they fixed it right away. This was my first visit and he had been there before and we now have... read more

4 of 5 starsReviewed November 12, 2015
Terri L
,
Holyoke, Massachusetts, United States
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49 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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South Hadley
Level Contributor
41 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Not sure what has happened to this chain, use to be good, but last 2 times i have been disappointed. Could be management or lack of staff, but trying to be a waitress in this establishment must be difficult as she receives the patrons frustrations. Order placed, may have waited for over 20 min before fries were brought out to... More 

Helpful?
Thank Backibandits
Holyoke, Massachusetts, United States
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 12, 2015

I very seldom eat out because I have an allergy to garlic. My waitress was very careful that my chicken sandwich was good. My husband had a burger and when it came to the table not the way he wanted they fixed it right away. This was my first visit and he had been there before and we now have... More 

Helpful?
Thank Terri L
Fort Pierce
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 3, 2015

I had an amazing burger ..loaded with sweet caramelized onions, mushrooms and cheese. The staff was courteous and friendly.

Helpful?
Thank TerriM541
Rome, NY, United States
Level Contributor
126 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 17, 2015

The food is very acceptsble. I'm not saying it was great, but pretty darn good. I had a lemon cake desert ... It was awesome! The best part of the meal was my waitress ... Amanda. So nice, so attentive, so sweet.

Helpful?
Thank OldBull2
East Longmeadow, Massachusetts, United States
Level Contributor
111 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed September 9, 2015

This happened in the summer, once I phoned the higher up the matter was resolved, but we won't be going back. their Enfield location, however, is the total opposite. Fast, amiable, delicious. But seriously, I hate the Holyoke one. So this was an average Thursday night, not too busy. Our waitress is Lisa. We ordered a lettuce wrapped old whiskey... More 

Helpful?
Thank Nicole S
Halifax
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 27, 2015

Their food is amazing. The service we received was fast (especially for how busy it was). Our waitress made sure we were topped up on drinks, and we never had to ask for more. I even ended up buying their signature spice so I could have it at home.

Helpful?
Thank DruidIcesis
Easthampton, Massachusetts
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 14, 2015

This is my fourth time visiting the red robin at this location. I keep trying to give it a chance because one its close to my house and two I love the santé fe chicken salad. Every time without fail I have the slowest service. I've tried sitting at the bar, bar high tops, and in the restaurant side. Each... More 

Helpful?
1 Thank lwilley4512
South Hadley, Massachusetts
Level Contributor
91 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed April 16, 2015 credit card Amex Card Member Review

Nice decor and atmosphere, food is decent, service OK. A little pricey for what it is. On the positive side it is consistent.

Helpful?
Thank mrclean111
Pittsfield, Massachusetts
Level Contributor
89 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

We were told we would have to wait 15-20 minutes for a table. We waited 30 minutes for the table then another 10 to give our order. Then another long wait for the food. My husband enjoyed the Black and Blue burger but my Simply Grilled Chicken sandwich was very over cooked and dry. The freckled fruit salad was good.... More 

Helpful?
Thank Janice D
Plymouth, Massachusetts
2 reviews
5 of 5 stars Reviewed February 21, 2015

Food and service great! Felt the same as what you'd expect from any Red Robin. The staff was friendly and helpful!

Helpful?
Thank heather s

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Restaurant Details

Location and Contact Information

  • Address: 27 Holyoke St, Holyoke, MA 01040-2738
  • Location: United States  >  Massachusetts (MA)  >  Holyoke
  • Phone Number: 413-315-4350

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Robin Gourmet Burgers and other visitors
1 question
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Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?