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Incontro Restaurant

$$$
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860 W Central St, Franklin, MA 02038-3153 (Route 140)
Forge Park commuter rail stop is less than a 1/4 mile away.
508-520-2770
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Today
12:00 pm - 12:00 am
Closed now
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Hours:
Sun - Sat 12:00 pm - 12:00 am
Dining options: Lunch, Drinks, Dinner, Late Night, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 191 reviews
Visitor rating
  • 46
    Excellent
  • 62
    Very good
  • 33
    Average
  • 23
    Poor
  • 27
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Great food, service, and pool

The calamari is tender and tasty, try the Asian style with lots of spice. The drinks are great and the pool table area well lit and clean. The lobster pizza is a great addition to any meal. Explore the menu as we did, you will definitely find something to share.

4 of 5 starsReviewed August 17, 2015
Adderley3C
,
Worcester, Massachusetts
Good for:
  • Romantic
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191 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Worcester, Massachusetts
Level Contributor
204 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 17, 2015

The calamari is tender and tasty, try the Asian style with lots of spice. The drinks are great and the pool table area well lit and clean. The lobster pizza is a great addition to any meal. Explore the menu as we did, you will definitely find something to share.

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
884 reviews
637 restaurant reviews
common_n_restaurant_reviews_1bd8 717 helpful votes
4 of 5 stars Reviewed August 15, 2015

Incontro keeps humming along. Like all the booths in the main dining room... service is adequate... good varied menu... a little pricey especially for drinks and wine... portions are very large. The food is generally good though. Particularly liked the meatballs (amazing red sauce) and the pork chop last night. We prefer the dining room but there was a lot... More 

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Franklin, Massachusetts
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 13, 2015

Stay away...expensive for so so food. Waitstaff is definitely put out and we waited quite awhile before being served and even longer after ordering. Drinks are small (liquor) and $10 for the cheapest!! Two different atmospheres-upstairs is loud and downstairs is suppose to be dressier and yet, really isn't! Been twice-will never go again!!!

Was this review helpful? Yes 1
Franklin, Massachusetts
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 11, 2015

I would highly recommend the Upstairs Bar and lounge area as well as the patio lunch. The flat bread pizza is delicious and easily large enough to share. There are large leather chairs and couches to sit on or plenty of high top tables plus tons of seating at the bar. The service is a bit slow but staff is... More 

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Hopedale, MA
Level Contributor
28 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 7, 2015

I have visited this restaurant in the past and it's been terrific The last two visits have been less than stunning, and I will not go back again. For the price you pay you do not receive the level of service you'd expect. Service was rushed, bus boys were rushed and one dish came out missing ingredients (just Spinach... no... More 

Was this review helpful? Yes 2
Stäfa
Level Contributor
113 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 22, 2015

We had dinner here and were actually served the restaurant menu in the bar upstairs which was what we asked for. The staff was friendly and attentive, food was good and plenty. It's not exactly cheap but definitely worth the money!

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Boston, Massachusetts
Level Contributor
884 reviews
637 restaurant reviews
common_n_restaurant_reviews_1bd8 717 helpful votes
4 of 5 stars Reviewed July 13, 2015

Incontro has mostly been a reliable spot since it opened. The original chef was excellent and they've continued to serve good food since his departure a few years back. I like the dining room but have noticed some wear... could use a refreshing. They aim to please but I see the place doesn't fire on all cylinders... some wines I... More 

Was this review helpful? Yes 2
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 8, 2015

My husband and I have gone a couple of times and sat at the upstairs bar. Each time, the service is slow and not very personable. We end each visit saying we will not return, but the location is good, the pool tables are fun, and while overpriced, you cannot beat the price with a Groupon.

Was this review helpful? Yes 1
Boston
Level Contributor
35 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 8, 2015

Just had dinner here in the dining room. Food was mediocre at best. Would not buy another groupon for food here. Just not very good. Our server was excellent and wine was very good.

Was this review helpful? Yes 1
Boca Raton, Florida
Level Contributor
136 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 2, 2015

We went here for the first time last night and my first impression was very positive. I liked the appearance of this place - I think it may have been some old mill or like property. It looked nice inside and out with outside seating - not sure if that was for dinner or just cocktails. After being seated the... More 

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Restaurant Details

Location and Contact Information

  • Address: 860 W Central St, Franklin, MA 02038-3153
    (Route 140)
  • Public Transportation: Forge Park commuter rail stop is less than a 1/4 mile away.
  • Location: United States  >  Massachusetts (MA)  >  Franklin
  • Phone Number: 508-520-2770

Price and Cuisine

  • Average Prices: USD 20 - 40
  • Cuisine: Italian

Restaurant Characteristics

  • Dining Style: Casual Dining
  • Good for: Romantic
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 12:00 am
Tuesday
12:00 pm - 12:00 am
Wednesday
12:00 pm - 12:00 am
Thursday
12:00 pm - 12:00 am
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am

Questions & Answers

Questions? Get answers from Incontro Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?