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Incontro Restaurant

$$$
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860 W Central St, Franklin, MA 02038-3153 (Route 140)
Forge Park commuter rail stop is less than a 1/4 mile away.
508-520-2770
Website
Today
12:00 pm - 12:00 am
Closed now
See all hours
Hours:
Sun - Sat 12:00 pm - 12:00 am
Dining options: Lunch, Dinner, Drinks, Late Night, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 175 reviews
Visitor rating
  • 46
    Excellent
  • 54
    Very good
  • 30
    Average
  • 20
    Poor
  • 25
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
great ambience but weird food menu

Love the upstairs bar. Something misses with the menu however. Can't put my finger on it. Only thing that is really great is the Caesar Salad. Pizzas are OK. Beers on tap are pretty good. service has been spotty. empty during the week and mobbed on weekends

3 of 5 starsReviewed April 16, 2015
jwats2
,
Boston, Massachusetts
Good for:
  • Romantic
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175 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed May 29, 2015 NEW

I hate it when the waiter hangs over you and asks you to cut into your steak. Especially when its $40+... That's just what happened at In contro... If you have so little confidence in your chefs, replace them. Seriously. Waiter asked my 70+ year old mom to...she was taken back and replied that she wasn't ready to, she wanted... More 

Was this review helpful? Yes
Newton, Massachusetts
Top Contributor
51 reviews 51 reviews
37 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 24, 2015

Took my mother out for a date night. Had a wonderful experience. The bar upstairs is fantastic with tons of space, great drink selection and tons of pool tables. Our waitress Christine was fantastic. Very attentive and made fantastic suggestions on our apps and meals. Great night!

Was this review helpful? Yes 1
Boston, Massachusetts
Contributor
16 reviews 16 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 21, 2015

Went to Incontro for a post holiday gathering with 8 family members. Service had to be one of the worst experiences I ever had. Waiter was blaming everything on the kitchen, I didnt know the kitchen took drink orders. Wrote a letter to Incontro and never got a response. Last time I'll ever go there.

Was this review helpful? Yes 3
Franklin, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2015

Incontro gives the diner many dining choices. Opportunities to choose sides outshine most restaurants of this caliber. Service is efficient, not intrusive. Atmosphere is warm and charming in the dining room and trendy and upbeat in the upstairs bar. We're fortunate to have Incontro in Franklin.

Was this review helpful? Yes 2
Franklin, Massachusetts
Contributor
11 reviews 11 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2015

Incontro is a high end Italian steakhouse that has great grilled meats and fish. It has a very good wine list to complement your meals. The bartenders are knowlegable and friendly and always willing to help make a great wine selection. Love the flatbread pizzas as an app as well as jumbo shrimp. Salads are creative and consistent. The filet... More 

Was this review helpful? Yes 2
Blackstone, Massachusetts
Senior Contributor
33 reviews 33 reviews
27 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 13, 2015

Been here multiple times. Food is decent. Good wine selection. Service good too. If you sit upstairs at the bar, service is a little slow though.

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 9, 2015 via mobile

If I could give ZERO STARS I would in a heartbeat!!! We literally just walked out of this restaurant, and our nephews college graduation dinner was RUINED! We had a party of 12, and had a reservation. It started off ok, drinks came in a semi reasonable time (took some longer then others because the staff had to go upstairs... More 

Was this review helpful? Yes 5
Boston, Massachusetts
Senior Contributor
36 reviews 36 reviews
12 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 16, 2015

Love the upstairs bar. Something misses with the menu however. Can't put my finger on it. Only thing that is really great is the Caesar Salad. Pizzas are OK. Beers on tap are pretty good. service has been spotty. empty during the week and mobbed on weekends

Was this review helpful? Yes 2
Keyser, West Virginia
Top Contributor
105 reviews 105 reviews
67 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 14, 2015

The food is reliably good here, but not sure if it is worth the price. Beer selection is not as wide as I expected. I would recommend it, but it was not outstanding in any way.

Was this review helpful? Yes 2
Senior Contributor
27 reviews 27 reviews
24 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 7, 2015

I don't feel like I just had a dinner for 2 worthy of $100! For starters the hummus that comes with the bread is not good! And I love hummus. I had filet mignon, which was very delicious! My side of asparagus was also very good! I was disappointed with my side of risotto, I would not order it again.... More 

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: 860 W Central St, Franklin, MA 02038-3153
    (Route 140)
  • Public Transportation: Forge Park commuter rail stop is less than a 1/4 mile away.
  • Location: United States  >  Massachusetts (MA)  >  Franklin
  • Phone Number: 508-520-2770

Price and Cuisine

  • Average Prices: USD 20 - 40
  • Cuisine: Italian

Restaurant Characteristics

  • Dining Style: Casual Dining
  • Good for: Romantic
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 12:00 am
Tuesday
12:00 pm - 12:00 am
Wednesday
12:00 pm - 12:00 am
Thursday
12:00 pm - 12:00 am
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am

Questions & Answers

Questions? Get answers from Incontro Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?