We had a reservation for Friday night, just in case. The place was not very busy and we met our friends in the bar to toast a birthday. The hostess said that "you have to be down for our reservation" on time. Or what? Also, during dinner, which was very good by the way, the waitress came up to the... more

I had been looking forward to trying Incontro for some time. Last night I had my first and last experience there. Our plans changed at the last minute so we decided to give Inocntro a shot. We arrived at 6:00 without a reservation. I assumed there would be a wait and that wasn't a problem. The 2 young girls standing... more

I was made to wait 30 minutes after my reservation time. When you have a reservation for a certain time I almost expect to be seated at that time or within 15 minutes of it… I do understand that “occasionally” they may get backed out but after speaking to friends in the area this seems to be the norm for... more

Had a very pleasant experience here. Our waiter, Jason, was great and very personable, it's too bad he's leaving and I wish him luck with wherever he goes. My girlfriend enjoyed the mahi mahi (recommended by Jason) and I had the pepperoni pizza which was delicious. The building looks very nice both inside and out. Will definitely consider eating here... more

First the mandatory valet on Friday and Saturday nights is ridiculous, in Franklin, come on! So okay you think that if they are going to present this sort of up scale atmosphere we are going to hold them to high standards. We waited about 30 min, they called us an then our table wasn't ready so we had to wait... more

We went on a Saturday night with a reservation at 6:30 p.m. We got seated right away and the rest of the evening went very smoothly. Food is a bit overpriced, but the sea bass and the salmon were excellent. Started out with the lobster fritters, very good and the tiramisu for dessert, again excellent. Nice atmosphere . more

We went to Incontro in Franklin for a romantic post-Valentine's dinner. We had heard about it from a few friends but really didn't have any expectations in particular. We immediately noticed how impressive the space is - the restaurant it housed in a renovated mill and the high ceilings, stone walls and exposed beams make for a lovely interior and... more

Nice venue, good service & food. Creative menu and even good pizzas. more

Manager could not find our reservation. He then told us he could cut our waiting time to about 45 minures. We then waited one hour and twenty minutes before we walked out! No one in the restaurant showed any concern about us during our long wait, which was all due to their not booking our reservation. Not even a complimentary... more