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Incontro Restaurant

$$$
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860 W Central St, Franklin, MA 02038-3153 (Route 140)
Forge Park commuter rail stop is less than a 1/4 mile away.
508-520-2770
Website
Today
12:00 pm - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 12:00 pm - 12:00 am
Dining options: Lunch, Drinks, Dinner, Late Night, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 182 reviews
Visitor rating
  • 46
    Excellent
  • 57
    Very good
  • 31
    Average
  • 21
    Poor
  • 27
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Almost 5 stars

We went here for the first time last night and my first impression was very positive. I liked the appearance of this place - I think it may have been some old mill or like property. It looked nice inside and out with outside seating - not sure if that was for dinner or just cocktails. After... read more

4 of 5 starsReviewed July 2, 2015
Murray300
,
Boca Raton, Florida
Good for:
  • Romantic
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182 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Boca Raton, Florida
Level Contributor
132 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 2, 2015 NEW

We went here for the first time last night and my first impression was very positive. I liked the appearance of this place - I think it may have been some old mill or like property. It looked nice inside and out with outside seating - not sure if that was for dinner or just cocktails. After being seated the... More 

Was this review helpful? Yes
orlando fl
Level Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed July 2, 2015 NEW

I will start by saying the decor is nicely done..but that's where the it ends.The food is so unimpressive ..my meal was not tasty at all..appears to be low quality with a fine dining price point .....IMO they are serving chain quality food! My spinach had a horrible oil taste and it wasn't olive oil!,,,,the asparagus was charred from the... More 

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Boston, MA
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 30, 2015

Incontro is a casual upscale restaurant. There is also an upstairs lounge with pool tables 21+...a fun place for drinks and a game. From fish to steaks to sandwiches, the food is well prepared, and quite delicious. The waitstaff are friendly, and attentive. Food is usually brought to the table within a reasonable time. Incontro is a great place to... More 

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Level Contributor
3 reviews
3 restaurant reviews
4 of 5 stars Reviewed June 24, 2015

Great wine and food at the upstairs bar with the added feature of pool tables! Wonderful conversational seating areas with couches and chairs make this restaurant super comfy. More formal dining on the first floor.

Was this review helpful? Yes
Westborough, Massachusetts
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 18, 2015

I called for a reservation for four at 6:45 and was told it would be better to come at 7 since they had a large party scheduled and we wouldn't have to wait if we came 15 minutes later. I should have known better but took them at their word. When we arrived, we were told it would be a... More 

Was this review helpful? Yes 2
St.Petersburg, Russia
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 17, 2015

I was here for a dinner with a big team of people, 20+. Waited for a long time when meal is delivered. Food was not very good - grilled shrimps were overcooked, green beans were tasteless. No menu for beverages (at least I did not get one). Pretty crowdy place, too dark inside.

Was this review helpful? Yes 1
Medfield, Massachusetts
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed June 14, 2015

I was disappointed in our first visit to Incontro. The setting was outside and lovely on a Sunday night. There was a bit of a wait to sit down even though the restaurant was empty. The gentleman ahead of us just asked to sit outside and wait even though he understood he would not be served right away and the... More 

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed May 29, 2015

I hate it when the waiter hangs over you and asks you to cut into your steak. Especially when its $40+... That's just what happened at In contro... If you have so little confidence in your chefs, replace them. Seriously. Waiter asked my 70+ year old mom to...she was taken back and replied that she wasn't ready to, she wanted... More 

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Newton, Massachusetts
Level Contributor
51 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 24, 2015

Took my mother out for a date night. Had a wonderful experience. The bar upstairs is fantastic with tons of space, great drink selection and tons of pool tables. Our waitress Christine was fantastic. Very attentive and made fantastic suggestions on our apps and meals. Great night!

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 21, 2015

Went to Incontro for a post holiday gathering with 8 family members. Service had to be one of the worst experiences I ever had. Waiter was blaming everything on the kitchen, I didnt know the kitchen took drink orders. Wrote a letter to Incontro and never got a response. Last time I'll ever go there.

Was this review helpful? Yes 3

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Additional Information about Incontro Restaurant

Address: 860 W Central St, Franklin, MA 02038-3153
Phone Number: 508-520-2770
Location: United States  >  Massachusetts (MA)  >  Franklin
Open Hours:
Sunday 12:00 pm - 12:00 am
Monday 12:00 pm - 12:00 am
Tuesday 12:00 pm - 12:00 am
Wednesday 12:00 pm - 12:00 am
Thursday 12:00 pm - 12:00 am
Friday 12:00 pm - 12:00 am
Saturday 12:00 pm - 12:00 am
Average Prices: USD 20 - 40
Cuisine: Italian

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Restaurant Details

Location and Contact Information

  • Address: 860 W Central St, Franklin, MA 02038-3153
    (Route 140)
  • Public Transportation: Forge Park commuter rail stop is less than a 1/4 mile away.
  • Location: United States  >  Massachusetts (MA)  >  Franklin
  • Phone Number: 508-520-2770

Price and Cuisine

  • Average Prices: USD 20 - 40
  • Price Range: $ $ $
  • Cuisine: Italian

Restaurant Characteristics

  • Dining Style: Casual Dining
  • Good for: Romantic
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 12:00 am
Tuesday
12:00 pm - 12:00 am
Wednesday
12:00 pm - 12:00 am
Thursday
12:00 pm - 12:00 am
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am

Questions & Answers

Questions? Get answers from Incontro Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?