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The Pongal

786 Boston Road, Billerica, MA
978-667-3443, 978-667-3213
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Ranked #16 of 49 restaurants in Billerica
Cuisines: Indian
Most recent review
- May 29, 2014
Restaurant details
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27 reviews from our community

66% Recommend
    7
    11
    6
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Top Contributor
70 reviews 70 reviews
53 restaurant reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed May 29, 2014

We had been here for lunch buffet a few years ago. It was mobbed and there was a huge choice of wonderful food. People were waiting outside to get in. Imagine our surprise when we recently arrived to find an almost empty parking lot. Upon entry we noticed the buffet seemed smaller and only two other tables were occupied. Odd... More

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Boston
Top Contributor
100 reviews 100 reviews
53 restaurant reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 23, 2014

Since I've eaten here on the weekend a couple of times, I know that the restaurant can get jammed pack. Once, we waited 45 minutes, but we also arrived around 1 PM. I called to make reservations and was even reminded to arrive on time. We got to the restaurant just minutes before it opened and my friends joked about... More

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Carlisle, Massachusetts
Top Contributor
53 reviews 53 reviews
40 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 20, 2014

First time here. Tried several times but closed due to weather problems. Went on Wednesday since buffet night. Nice to have lots of dishes to try. The main problem was the food was at best lukewarm. The service was fine.

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Westford, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 11, 2014

We went to Pongal on mothers day, ordered food for kids and us at around 7:15. We got our food at 8:15. We asked them in-between about how along it will take, both time they said they will go and check but never came back with an answer. The food here is expensive, but the service they provide does not... More

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Billerica, MA
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2014

Food is always tasty here, with a good mix of vegetarian and non-vegetarian dinners. The breads are tasty, with just the right amount of crisp and doughy-ness. They do adjust the spice content, if you ask. Also, the Indian beer is cold and refreshing (King Fisher brand I believe - not sure what other varieties they have, as I haven't... More

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Woburn, Massachusetts
1 review
1 of 5 stars Reviewed January 3, 2014

NASTY MANNERS, PLEASE AVOID PONGAL. I went to Pongal for a week-day buffet. I was late because of meetings. Within 10 minutes, restaurant people came and told all that they are taking away all the items because it is 2:30. We and others in the restaurant asked the restaurant to keep the items in place till we complete our lunch,... More

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Contributor
18 reviews 18 reviews
12 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2014

... wow what a great buffet! this was my impression. We had to wait almost 20 minutes to be offered a table for two. The food was delicious, authentic taste for all the items on offer. Masala dosa is freshly prepared and served at the table. more than 3 different sweet dishes were also available. I am not sure if... More

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Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 25, 2013

We visited the Pongal on Christmas Day. We were seated right away and our service was great! Never an empty glass and we were repeatedly attended to. The food was very good. We ordered the Tandori Mix Grill and it was fabulous. The taste of the meat was very good. We were very satisfied with the meal! Will return for... More

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Nashua, New Hampshire
Contributor
19 reviews 19 reviews
14 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 9, 2013

We really enjoy any opportunity to eat at The Pongal, as the food is really very good there. The only thing that keeps us from being regulars is the slow service. It takes forever to place an order, and just as long to have it served. When time isn't an issue, we enjoy making a visit there, but can rarely... More

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Osterville, Massachusetts, United States
Contributor
18 reviews 18 reviews
16 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 16, 2013

We arrived to eat dinner around 7:45pm. We were in a hurry and had an hour. The place was filled with people of Indian descent, which in my mind told me the food had to be good. Half the tables were full and about 20% were non-Indian. We waited 20 minutes to be acknowledged and we placed our order. Five... More

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