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The Pongal

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786 Boston Road, Billerica, MA
978-667-3443, 978-667-3213
Website
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Today
11:30 am - 3:00 pm
5:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:30 am - 3:00 pm
5:00 pm - 10:00 pm
Mon - Fri 11:30 am - 2:30 pm
5:30 pm - 9:30 pm
Dining options: Dinner, Lunch, Reservations, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 48 reviews
Visitor rating
  • 10
    Excellent
  • 17
    Very good
  • 11
    Average
  • 3
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good Chettinad food

Authentic south indian food with great ambiance and service. One of the good restaurants in Boston area

4 of 5 starsReviewed January 5, 2016
KartikJain13q
,
Mumbai (Bombay), India
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48 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Mumbai (Bombay), India
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 5, 2016

Authentic south indian food with great ambiance and service. One of the good restaurants in Boston area

Helpful?
Thank KartikJain13q
Kuching, Malaysia
Level Contributor
58 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Lots of delicious South Indian style cooking (yogurt chicken the best), some North Indian cuisine (kurma, desserts) and Chinese dishes too (Hakka noodles, Sichuan fried rice); halal; homely, cozy, crowded (business is bustling), buffet menu turnover very fast; the only downside is the strong smell so leave your fur coats in the car before you enter... my freshly shampooed hair... More 

Helpful?
Thank Sitie
Massachusetts
Level Contributor
44 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 7, 2015

Just got home from the Pongal restaurant. My daughter and I like to go to different ethnic restaurants and Indian food is one of our favorites. I had gone by this restaurant many times and decided it was time to go in. The interior was ok, I've been in worse, but the food is what I'm there for not the... More 

Helpful?
Thank JandS_from_Mass
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 4, 2015

I've only gotten take out from The Pongal. The food is always really good, but it can get quite expensive. Our favorites are the samosas, bread basket, chicken vindaloo, chicken tikka masala, and the saag. Their dosas are also good.

Helpful?
Thank Bellast1tch
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 29, 2015 via mobile

I didn't like the ambiance; interior decoration and exteriors. They have parking spots available. The food is good and the price is also okay. Weekends lunch buffets have many items. Decent service. I would recommend.

Helpful?
Thank Purushottam J
Navi Mumbai, India
Level Contributor
432 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed August 24, 2015

I have dined here 2-3 times and then stopped visiting this place. Primarily I was expecting authentic south Indian food (as the name suggests) at this place but didn't relish whatever I ordered.

Helpful?
Thank Dalbir_S_Virdi
Shrewsbury, Massachusetts
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 7, 2015

I have tried both their buffet and dinner menu many times. But in past two years, the food has become bland and tasteless. Their buffet is nice but it lacks consistency. It has variety of food on their menu but the food quality had declined in last couple of years along with service. Sometimes you feel their service is horrible.... More 

Helpful?
Thank Urvi1984
2 reviews
3 of 5 stars Reviewed June 15, 2015

as a visitor to USA I meet a worst service restaurant in my whole one month trip, the manager shawn ( a ball headed from Goa origin is real born idiot) is a real stupid/ racist, we were almost waited for half hour for food and left the hotel with half stomach, he was just entertaining some white guys only,please... More 

Helpful?
Thank Kail E
UK
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 6, 2015 via mobile

I am from the UK. Went to the Pongal with my family for dinner.. The WORST ever food we tasted.. The food was worse than a pigsty. Worst service. Would advice any hungry people Not to waste their money going to this restaurant...

Helpful?
2 Thank SAMPAT22
Boston, Massachusetts
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 3, 2015

Very bad experience. The food is ok but the service is so bad you feel like a loser around the management. They treat you like animals. The service was terrible and the manager was arrogant with everyone around. I will never go back to this restaurant ever.

Helpful?
3 Thank Amy J

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Restaurant Details

Location and Contact Information

  • Address: 786 Boston Road, Billerica, MA
  • Location: United States  >  Massachusetts (MA)  >  Billerica
  • Phone Number: 978-667-3443, 978-667-3213

Price and Cuisine

  • Cuisine: Indian
Open Hours
Sunday
11:30 am - 3:00 pm
5:00 pm - 10:00 pm
Monday
11:30 am - 3:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:30 pm
5:30 pm - 9:30 pm
Tuesday
11:30 am - 3:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:30 pm
5:30 pm - 9:30 pm
Wednesday
11:30 am - 3:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:30 pm
5:30 pm - 9:30 pm
Thursday
11:30 am - 3:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:30 pm
5:30 pm - 9:30 pm
Friday
11:30 am - 3:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:30 pm
5:30 pm - 9:30 pm
Saturday
11:30 am - 3:00 pm
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from The Pongal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?