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1000 Prime Outlets Blvd, Hagerstown, MD 21740
(301) 393-8119
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Fri - Wed 11:00 am - 10:00 pm
Dining options: Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 66 reviews
Visitor rating
  • 22
    Excellent
  • 25
    Very good
  • 7
    Average
  • 9
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Horrible waitress

We visited this restaurant Thursday july 15 and were seated as soon as we walked in. Then the waitress came over and took our drink and appetizer order she then returned with 1/2 of the drink order. 20 minutes later we still did not have our beer or appetizer so we flagged another waitress down and... read more

4 of 5 starsReviewed July 21, 2015
buster246
,
Clear Spring, Maryland, USA
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66 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Clear Spring, Maryland, USA
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 21, 2015

We visited this restaurant Thursday july 15 and were seated as soon as we walked in. Then the waitress came over and took our drink and appetizer order she then returned with 1/2 of the drink order. 20 minutes later we still did not have our beer or appetizer so we flagged another waitress down and asked her to check... More 

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Germantown, Maryland
Level Contributor
60 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 21, 2015

The Longhorn usually cooks steak to the tenderness I expect. The medium rare level is perfect this time. The waitress was very nice to take the order, but the guy who delivered the food was so in rush and almost like threw the plate on the table.

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Macungie, Pennsylvania
Level Contributor
237 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed July 11, 2015

Great waiter very pleasant and fast to refill drinks. Wife had a salad she enjoyed and was very large. I had a burger which was very greasy. I was supposed to have crispy onions on it but they were a soggy mess.

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Hagerstown, MD
Level Contributor
44 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 8, 2015

We try to hit this place every Friday for lunch. The bartender knows our orders and is awesome. The food is good, albeit a little pricey for lunch.

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Hagerstown, Maryland
Level Contributor
207 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed July 3, 2015

I keep coming back and I'm just continually displeased. My food was ok this time...but the service was HORRID! We ordered and we waited and watied and waited. We watched another table come in and get their appetizers before we had yet to receive our drinks and bread! The gal that is the assistant manager (I think that is her... More 

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Charles Town, West Virginia
Level Contributor
119 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed June 17, 2015

My wife Daughter son sons girlfriend my friend and I ate here. The waiter was horrible. He came to thrown down napkins and coasters on our table. Took for ever to take our order.Then when he knew this was going to be a big bill got nicer. My prime rib was supposed to be cooked med rare which only the... More 

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Waynesboro, Pennsylvania
Level Contributor
68 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 13, 2015

The restaurant was very busy but we did call ahead for seating. Wait time was 15 minutes. the steaks , vegetables and salad were excellent. the service was above average but not excellent. Price was very good for meal we received.

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Seattle, Washington
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 30, 2015

I've been a long time fan of Longhorn, but I'll never go back to this place. The first time, the waitress acted like it was a bother for us to be there. The food was okay. The second time, the restaurant was much busier, but again the waiter just could not seem to get to our table. When he finally... More 

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Fairfax, Virginia
Level Contributor
111 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed April 5, 2015

We stopped in during a long road trip since we knew Longhorns have a gluten free menu and (usually) good food. We were seated right away but had a waitress who kept disappearing. Our food took forever and even though they messed it up I ate it anyway since we needed to get back on the road. We won't be... More 

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LongHornSteakhouse, Guest Relations Manager at The Longhorn, responded to this review

Hi MissMuffet63 - It is disheartening to hear how poorly we did during your recent visit. Please accept our apologies that our team failed to provide prompt and attentive service. We can certainly understand your disappointment, as this is not the experience we would want to deliver. We know that we can do better and would welcome the opportunity to... More 

Ellicott City, Maryland
Level Contributor
193 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed March 22, 2015

We dined here as a family party of 10 last nite. Luckily we called ahead and only had to wait 15 mins before our table was ready. The restaurant was very busy and lines out the door. The Sweet Thai Chili Calamari was very good for one of our appys. The side salads were fresh and plentiful and my 8oz... More 

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Additional Information about The Longhorn

Address: 1000 Prime Outlets Blvd, Hagerstown, MD 21740
Phone Number: (301) 393-8119
Location: United States  >  Maryland (MD)  >  Hagerstown
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Cuisine: Steakhouse

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Restaurant Details

Location and Contact Information

  • Address: 1000 Prime Outlets Blvd, Hagerstown, MD 21740
  • Location: United States  >  Maryland (MD)  >  Hagerstown
  • Phone Number: (301) 393-8119

Price and Cuisine

  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Longhorn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?