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1000 Prime Outlets Blvd, Hagerstown, MD 21740
(301) 393-8119
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Fri - Wed 11:00 am - 10:00 pm
Dining options: Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 61 reviews
Visitor rating
  • 21
    Excellent
  • 22
    Very good
  • 6
    Average
  • 9
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Nice evening meal at the Longhorn

The restaurant was very busy but we did call ahead for seating. Wait time was 15 minutes. the steaks , vegetables and salad were excellent. the service was above average but not excellent. Price was very good for meal we received.

4 of 5 starsReviewed June 13, 2015
rmstitely
,
Waynesboro, Pennsylvania
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61 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Hagerstown, Maryland
Level Contributor
187 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed July 3, 2015 NEW

I keep coming back and I'm just continually displeased. My food was ok this time...but the service was HORRID! We ordered and we waited and watied and waited. We watched another table come in and get their appetizers before we had yet to receive our drinks and bread! The gal that is the assistant manager (I think that is her... More 

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Charles Town, West Virginia
Level Contributor
115 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed June 17, 2015

My wife Daughter son sons girlfriend my friend and I ate here. The waiter was horrible. He came to thrown down napkins and coasters on our table. Took for ever to take our order.Then when he knew this was going to be a big bill got nicer. My prime rib was supposed to be cooked med rare which only the... More 

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Waynesboro, Pennsylvania
Level Contributor
66 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 13, 2015

The restaurant was very busy but we did call ahead for seating. Wait time was 15 minutes. the steaks , vegetables and salad were excellent. the service was above average but not excellent. Price was very good for meal we received.

Was this review helpful? Yes
Seattle, Washington
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 30, 2015

I've been a long time fan of Longhorn, but I'll never go back to this place. The first time, the waitress acted like it was a bother for us to be there. The food was okay. The second time, the restaurant was much busier, but again the waiter just could not seem to get to our table. When he finally... More 

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Fairfax, Virginia
Level Contributor
105 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed April 5, 2015

We stopped in during a long road trip since we knew Longhorns have a gluten free menu and (usually) good food. We were seated right away but had a waitress who kept disappearing. Our food took forever and even though they messed it up I ate it anyway since we needed to get back on the road. We won't be... More 

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LongHornSteakhouse, Guest Relations Manager at The Longhorn, responded to this review

Hi MissMuffet63 - It is disheartening to hear how poorly we did during your recent visit. Please accept our apologies that our team failed to provide prompt and attentive service. We can certainly understand your disappointment, as this is not the experience we would want to deliver. We know that we can do better and would welcome the opportunity to... More 

Ellicott City, Maryland
Level Contributor
176 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed March 22, 2015

We dined here as a family party of 10 last nite. Luckily we called ahead and only had to wait 15 mins before our table was ready. The restaurant was very busy and lines out the door. The Sweet Thai Chili Calamari was very good for one of our appys. The side salads were fresh and plentiful and my 8oz... More 

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Hagerstown,Md
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 4, 2015

My husband and I were longtime customers and and a short whle ago things starting going down hill REALLY fast. The first problem was we were overlooked for about 30 minutes waiting to be seated, gave them the benefit of the doubt. Next week, our chicken was way undercooked and exactly the next week they served us freezing cold ribs.... More 

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Charles Town, West Virginia
Level Contributor
115 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed February 25, 2015

My wife had earlier wrote this place up as a bad meal. But he Manager well made up for this as she had us come back and gave us really great steaks. Everything was on the house and we were very pleased to see the response back from her. A lot of places do not have tripadvisor or just really... More 

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Charles Town, West Virginia
Level Contributor
115 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed January 4, 2015

My wife and I had lunch here. My wife had a 2 cent nasty hamburger in which McDonalds would have put them to shame. Dried up beef with no flavor and bad service to boot. Will not return here.

Was this review helpful? Yes
LongHornSteakhouse, Guest Relations Manager at The Longhorn, responded to this review

Hi Richard L - It is disheartening to hear how poorly we did during your recent visit. Please accept our apologies that our team failed to provide prompt and attentive service, along with a disappointing burger your wife was served. We can certainly understand your disappointment, as this is not the experience we would want to deliver. We know that... More 

Falling Waters, West Virginia
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 1, 2015

New Year's Eve, 2014. My wife and I intended to go to another steak house but when we arrived there it had not opened for the evening, and I'm glad they were not. Our second choice was The Longhorn. While we had been there previously, we had not put this steakhouse on the must return list. We now have!! The... More 

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Additional Information about The Longhorn

Address: 1000 Prime Outlets Blvd, Hagerstown, MD 21740
Phone Number: (301) 393-8119
Location: United States  >  Maryland (MD)  >  Hagerstown
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Cuisine: Steakhouse

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Restaurant Details

Location and Contact Information

  • Address: 1000 Prime Outlets Blvd, Hagerstown, MD 21740
  • Location: United States  >  Maryland (MD)  >  Hagerstown
  • Phone Number: (301) 393-8119

Price and Cuisine

  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Longhorn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?