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1000 Prime Outlets Blvd, Hagerstown, MD 21740
(301) 393-8119
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Fri - Wed 11:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 55 reviews
Visitor rating
  • 21
    Excellent
  • 21
    Very good
  • 5
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Very Good Steaks

We dined here as a family party of 10 last nite. Luckily we called ahead and only had to wait 15 mins before our table was ready. The restaurant was very busy and lines out the door. The Sweet Thai Chili Calamari was very good for one of our appys. The side salads were fresh and plentiful and... read more

4 of 5 starsReviewed March 22, 2015
PHLee7ca
,
Ellicott City, Maryland
Good for:
  • Reservations
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55 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Ellicott City, Maryland
Top Contributor
102 reviews 102 reviews
77 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 22, 2015

We dined here as a family party of 10 last nite. Luckily we called ahead and only had to wait 15 mins before our table was ready. The restaurant was very busy and lines out the door. The Sweet Thai Chili Calamari was very good for one of our appys. The side salads were fresh and plentiful and my 8oz... More 

Was this review helpful? Yes
Hagerstown,Md
Contributor
19 reviews 19 reviews
13 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 4, 2015

My husband and I were longtime customers and and a short whle ago things starting going down hill REALLY fast. The first problem was we were overlooked for about 30 minutes waiting to be seated, gave them the benefit of the doubt. Next week, our chicken was way undercooked and exactly the next week they served us freezing cold ribs.... More 

Was this review helpful? Yes
Charles Town, West Virginia
Top Contributor
101 reviews 101 reviews
90 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 25, 2015

My wife had earlier wrote this place up as a bad meal. But he Manager well made up for this as she had us come back and gave us really great steaks. Everything was on the house and we were very pleased to see the response back from her. A lot of places do not have tripadvisor or just really... More 

Was this review helpful? Yes
Charles Town, West Virginia
Top Contributor
101 reviews 101 reviews
90 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 4, 2015

My wife and I had lunch here. My wife had a 2 cent nasty hamburger in which McDonalds would have put them to shame. Dried up beef with no flavor and bad service to boot. Will not return here.

Was this review helpful? Yes
LongHornSteakhouse, Guest Relations Manager at The Longhorn, responded to this review

Hi Richard L - It is disheartening to hear how poorly we did during your recent visit. Please accept our apologies that our team failed to provide prompt and attentive service, along with a disappointing burger your wife was served. We can certainly understand your disappointment, as this is not the experience we would want to deliver. We know that... More 

Falling Waters, West Virginia
Senior Contributor
32 reviews 32 reviews
18 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 1, 2015

New Year's Eve, 2014. My wife and I intended to go to another steak house but when we arrived there it had not opened for the evening, and I'm glad they were not. Our second choice was The Longhorn. While we had been there previously, we had not put this steakhouse on the must return list. We now have!! The... More 

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Waynesboro, Pennsylvania
Contributor
16 reviews 16 reviews
14 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014 credit card Amex Card Member Review

Service was good. I got a T-Bone and it was a good cut, delicious. We also got a couple of kids meals that were quick to come out for the impatient ones. Although they were happy with the complimentary bread.

Was this review helpful? Yes
Martinsburg, West Virginia, United States
Top Contributor
111 reviews 111 reviews
95 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 16, 2014

This is a chain restaurant that is not managed well.. First the food is just okay especially for a steakhouse. The associates are just not motivated to provide remarkable customer service.

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pa
Senior Contributor
33 reviews 33 reviews
27 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 12, 2014

Went for lunch on Veterans Day, to relax!! Waited 15 minutes for our waiter to run by us and say ill be right there. Ok... Ten minutes later ordered. Ten minutes later got drinks, twenty minutes later our food, got my salad halfway through my meal. I said I should of gotten my salad first , he said" we didn't... More 

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Dover, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
5 of 5 stars Reviewed November 4, 2014

The salmon was delicious & tilapia too and the waiter did a good job and the prices were reasonable too

Was this review helpful? Yes
Myersville, Maryland
Contributor
17 reviews 17 reviews
10 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 25, 2014

My salad and our bread arrived promptly. However we had a 45 minute wait between my salad and the time our steaks arrived. The waitress apologize explaining that our order came in behind a large table. We both ordered medium steaks. My husband's was medium rare and most of mine was well done. There was one spot of pink in... More 

Was this review helpful? Yes
LongHornSteakhouse, Guest Relations Manager at The Longhorn, responded to this review

Hi Kelley- It is disheartening to hear how poorly we did on your recent visit. Please accept our apologies that our team failed to prepare your steaks to your desired degree of doneness, along with the extended wait you encountered to receive them. This is certainly not the experience that we would want to deliver, and can understand your disappointment.... More 

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Restaurant Details

Location and Contact Information

  • Address: 1000 Prime Outlets Blvd, Hagerstown, MD 21740
  • Location: United States  >  Maryland (MD)  >  Hagerstown
  • Phone Number: (301) 393-8119

Price and Cuisine

  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Longhorn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?