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Sugarbakers

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752 Frederick Rd Ste 2, Catonsville, MD 21228-4535
(410) 788-9478
Today
8:00 am - 4:00 pm
Open now
See all hours
Hours:
Mon 8:00 am - 4:00 pm
Tue - Fri 8:00 am - 6:00 pm
Sat 8:00 am - 4:00 pm

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 6
    Excellent
  • 1
    Very good
  • 6
    Average
  • 1
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Great flavor cakes great service wish I could have bought more,I'll be back.

Got the ammereto cake really nicely done I was told by my daughter it was good I agree I'll be back.

5 of 5 starsReviewed March 1, 2015
frank l
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18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed March 1, 2015 NEW

Got the ammereto cake really nicely done I was told by my daughter it was good I agree I'll be back.

Was this review helpful? Yes
Towson, Maryland, United States
Senior Contributor
24 reviews 24 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 14, 2015

I am rating this place without ever getting a chance to taste their cakes. I had read a lot of pretty awful reviews about this places cakes, but especially about their customer service on google review. Well, if you want to have a business you need customers, if you want customers, you need good (or at least decent customer service!)... More 

Was this review helpful? Yes
Severn, MD
1 review
5 of 5 stars Reviewed July 6, 2014

I tried their Buttercream amaretto raspberry cake at my office and fell in love! I decided to order a birthday cake with them a week in advance. The lady on the phone was very nice. When I went to pick up the cake it was missing a part of the fondant I requested due to miscommunication. They were able to... More 

Was this review helpful? Yes
Catonsville, Maryland
Senior Contributor
42 reviews 42 reviews
24 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 13, 2014

I had the benefit of getting a special offer on Groupon for one of Sugarbakers cakes and did. So, I went over and placed an order for my husband's birthday cake. They absolutely outdid themselves again! The cake was gorgeous and tasted divine. You cannot go wrong here.

Was this review helpful? Yes
Baltimore, Maryland
Top Contributor
69 reviews 69 reviews
53 restaurant reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 4, 2014

I've had Sugarbakers cakes a number of times, and never thought of writing a review because everything I had ever heard about them was great. It wasn't until a friend mentioned their bad online ratings that I decided to take a look-- sheesh! Let me start with my casual visits. Every once in a while a friend and I will... More 

Was this review helpful? Yes 1
Ellicott City, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2014

I ordered my daughter's birthday cake here. The woman who took the order was impolite, condescending and provided poor customer service. I attempted to give the business however, the benefit of the doubt. The chocolate cake was grainy and lacked flavor. The butter cream icing was very thick and honestly just awful. Very disappointed with the product and service.

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 13, 2013

Last night I picked up a lemon mousse cake. We were really looking forward to eating it after dinner. Such a disappointment. The frosting, described as fresh lemon curd, was tasteless with the consistency of shortening. The yellow cake and lemon mousse filling were just ok. I have 1/2 the cake left and nobody will touch it. I wish I... More 

Was this review helpful? Yes 1
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2013

Worst customer service. You will feel disgusted by their treatment. They are just blunt. Dont get mistreated.

Was this review helpful? Yes 1
Baltimore
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013

I had to go 3 times to order a cake since they don't accept cakes with 7 days of a needed date. Next time I planned 1 week ahead but they said they are not able to take order due to "overwhelming" orders. Finally I ordered the 3rd time by going 8 days ahead and I went to pickup today.... More 

Was this review helpful? Yes 1
Catonsville, Maryland
Senior Contributor
31 reviews 31 reviews
18 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 29, 2013

The cakes and pies from Sugarbakers are divine. Just purchased a peach pie. OMG. The pumpkin cheesecake at Thanksgiving time is a work of art. They have a case with cakes, pies, tarts and cookies - pick something up on the way home. Yummy place!

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: 752 Frederick Rd Ste 2, Catonsville, MD 21228-4535
  • Location: United States  >  Maryland (MD)  >  Catonsville
  • Phone Number: (410) 788-9478
Open Hours
Monday
8:00 am - 4:00 pm
Tuesday
8:00 am - 6:00 pm
Wednesday
8:00 am - 6:00 pm
Thursday
8:00 am - 6:00 pm
Friday
8:00 am - 6:00 pm
Saturday
8:00 am - 4:00 pm

Questions & Answers

Questions? Get answers from Sugarbakers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?