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Sugarbakers

752 Frederick Rd Ste 2, Catonsville, MD 21228-4535
(410) 788-9478
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Ranked #38 of 95 Restaurants in Catonsville
6 visitor photos
Restaurant details
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16 reviews from our community

Visitor rating
    5
    1
    6
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Severn, MD
1 review
5 of 5 stars Reviewed July 6, 2014 via mobile

I tried their Buttercream amaretto raspberry cake at my office and fell in love! I decided to order a birthday cake with them a week in advance. The lady on the phone was very nice. When I went to pick up the cake it was missing a part of the fondant I requested due to miscommunication. They were able to... More

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Catonsville, Maryland
Senior Contributor
25 reviews 25 reviews
16 restaurant reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 13, 2014

I had the benefit of getting a special offer on Groupon for one of Sugarbakers cakes and did. So, I went over and placed an order for my husband's birthday cake. They absolutely outdid themselves again! The cake was gorgeous and tasted divine. You cannot go wrong here.

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Baltimore, Maryland
Top Contributor
67 reviews 67 reviews
51 restaurant reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 4, 2014

I've had Sugarbakers cakes a number of times, and never thought of writing a review because everything I had ever heard about them was great. It wasn't until a friend mentioned their bad online ratings that I decided to take a look-- sheesh! Let me start with my casual visits. Every once in a while a friend and I will... More

Was this review helpful? Yes 1
Ellicott City, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2014

I ordered my daughter's birthday cake here. The woman who took the order was impolite, condescending and provided poor customer service. I attempted to give the business however, the benefit of the doubt. The chocolate cake was grainy and lacked flavor. The butter cream icing was very thick and honestly just awful. Very disappointed with the product and service.

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 13, 2013

Last night I picked up a lemon mousse cake. We were really looking forward to eating it after dinner. Such a disappointment. The frosting, described as fresh lemon curd, was tasteless with the consistency of shortening. The yellow cake and lemon mousse filling were just ok. I have 1/2 the cake left and nobody will touch it. I wish I... More

Was this review helpful? Yes 1
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2013

Worst customer service. You will feel disgusted by their treatment. They are just blunt. Dont get mistreated.

Was this review helpful? Yes 1
Baltimore
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013

I had to go 3 times to order a cake since they don't accept cakes with 7 days of a needed date. Next time I planned 1 week ahead but they said they are not able to take order due to "overwhelming" orders. Finally I ordered the 3rd time by going 8 days ahead and I went to pickup today.... More

Was this review helpful? Yes 1
Catonsville, Maryland
Senior Contributor
24 reviews 24 reviews
15 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 29, 2013

The cakes and pies from Sugarbakers are divine. Just purchased a peach pie. OMG. The pumpkin cheesecake at Thanksgiving time is a work of art. They have a case with cakes, pies, tarts and cookies - pick something up on the way home. Yummy place!

Was this review helpful? Yes 2
United States
Senior Contributor
39 reviews 39 reviews
21 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 20, 2013

I'm so frustrated with SB and the follow up of resolving my problem. It took an acting manager 4 days to respond to my complaint. My event was Sat March 16, 2013 and I received a resoluction call back today Wed March 20,2013. The acting mgr was very apologetic and issued a partial refund. Besides the delivery time, my biggest... More

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Maryland
Contributor
12 reviews 12 reviews
6 restaurant reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 22, 2012

This bakery puts out the "Amaretto Raspberry" cake which locals, including myself, will declare is the best cake your taste buds will ever entertain. It's simply the rock star of cakes and is rather addicting. The almond flavored cake is layered with european raspberry jam and amaretto buttercream frosting. The flavors are perfectly harmonious and to a naive "virgin" who... More

Was this review helpful? Yes 4

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