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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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301 Constitution Dr, West Monroe, LA 71292-8034
318-323-7112
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Dining options: Lunch, Dinner, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 12
    Excellent
  • 11
    Very good
  • 9
    Average
  • 8
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Usually better

Today I was surprised to get average service. An oven was broken so we could not get our Texas Fries. The waiter seemed new and a little clumpsy. The ribs were great and highly recommended. Great place to sit and visit with friends. The mixed drinks are good and the wine was divine.

3 of 5 starsReviewed July 20, 2015
blueeyedcajun28
via mobile
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47 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Skyline
Level Contributor
154 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

We are passing through headed to Bossier City. Stopped for a good meal. It is Sunday so it is crowded. We did not have to wait long to be seated and we did not have to wait long for our food. We had the bottomless soup and salad. We chose the Enchilada soup and it was amazing. We enjoyed our... More 

Helpful?
Thank Laura S
Morrilton
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 12, 2015

Thank you Chill's for the complimentary meal you served me and many veterans across the United States as a show of your appreciation for our service in the Armed Forces of the United States. My wife and I thoroughly enjoyed our meals! And to make it so special, our young waiter upon approaching our seating stuck his hand out and... More 

Helpful?
Thank Ronald S W
Level Contributor
40 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 7, 2015 via mobile

Because of this place, I don't want to go to any other chili's. The service is horrible! If you can get your food and get it correct, it's good food. But, I can't get past the service. They don't mind giving you dirty dishes and laughing about it. They really need to go through the training process again with ALL... More 

Helpful?
2 Thank Brandi N
Level Contributor
72 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 28, 2015 via mobile

Service was pretty slow. Food was okay. Friend got steamed broccoli and it was cold and hard. I will probably not come back. Not a fan of Chilis anyway.

Helpful?
Thank Glenn J
Level Contributor
84 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 20, 2015 via mobile

Today I was surprised to get average service. An oven was broken so we could not get our Texas Fries. The waiter seemed new and a little clumpsy. The ribs were great and highly recommended. Great place to sit and visit with friends. The mixed drinks are good and the wine was divine.

Helpful?
Thank blueeyedcajun28
Level Contributor
25 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 17, 2015 via mobile

Our service was awful !!! They tried to seat is at a dirty table, then moved us to a clean one and then after 5 mins a manager came over and asked us to move since that section was closed and the server was moved to another part of the restaurant. It took another 10 mins for our server to... More 

Helpful?
Thank Laura M
Corinth, Texas
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015

Our server was a little slow but I noticed a tall male server, probably 6'5" min. that was extremely attentive & patient. He was very nice. I had wished he was our server. It was the end of the day & I know everyone was tired, He kept going as if it was beginning of shift. This guy likes his... More 

Helpful?
Thank Dana E
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 3, 2015 via mobile

We caught it when there was no line to be seated, but it was 5-10 minutes before any host asked to seat us. We had to flag down a server to get someone. The restaurant had sticky floors and many tables were left unattended after the dining party had left. Our server was great and our food was on par... More 

Helpful?
Thank Jason H
Texarkana, Texas
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 7, 2015 via mobile

The food was good and service above average. Very friendly and attentive. My only gripe with Chili's is cleanliness. This seems to be a nationwide trend based on my visits to Chili's in multiple cities. I'm tired of greasy floors and sticky tables. Also, it's hard to maintain an appetite when the restroom burns your nostrils with the overwhelming smell... More 

Helpful?
Thank Willie870
Tupelo, Mississippi
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 17, 2015

I ate here twice while on my stay. The service was very good and the food was excellent. I would recommend it and it was about 300 yards or so from the hotel.

Helpful?
1 Thank Rod R

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Restaurant Details

Location and Contact Information

  • Address: 301 Constitution Dr, West Monroe, LA 71292-8034
  • Location: United States  >  Louisiana (LA)  >  West Monroe
  • Phone Number: 318-323-7112

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?