We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chili's

Mexican, American
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
649 N. Service Rd., Ruston, LA 71270
318.242.0155
Improve this listing
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 2
    Excellent
  • 2
    Very good
  • 5
    Average
  • 8
    Poor
  • 8
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Disappointed

Never even got my burger. Was in a group of 6. Everyone got their food waitress said mine was being "redone" everyone got finished and I walked back ( had not received a drink refill either)to the kitchen door and told them thanks but I didn't need the burger. They apologized and gave it to me in a... read more

2 of 5 starsReviewed November 6, 2015
Violetaster
,
Hot Springs Village, Arkansas
via mobile
Add Photo Write a Review

25 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Tx
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 19, 2015

Unfortunately, this place is consistently bad. We have given the place a few opportunities and only one time out of four would I say it was a good experience. Portions are often lacking and food is sub par and just overall seems poorly run. As an example, a recent and likely last trip in the place unless something changes, went... More 

Helpful?
Thank Fisherman74
Hot Springs Village, Arkansas
Level Contributor
96 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed November 6, 2015 via mobile

Never even got my burger. Was in a group of 6. Everyone got their food waitress said mine was being "redone" everyone got finished and I walked back ( had not received a drink refill either)to the kitchen door and told them thanks but I didn't need the burger. They apologized and gave it to me in a box but... More 

Helpful?
Thank Violetaster
Level Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 18, 2015

My family and I have eaten an Chili's in several other places, it usually is pretty good service and food. My daughter and I were running errands and I needed to get back to work an hour away. We stopped at Chili's at about 11:20 AM, we figured with it being that early, we could get out pretty quick. We... More 

Helpful?
2 Thank cyndyhe
Shreveport, Louisiana
Level Contributor
58 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 16, 2015

I've been here many times because Ruston doesn't have that many options, and NORMALLY you get at least average service. However, the Chili's in Ruston is ALWAYS ALWAYS at least 45 minutes from when you order to when you receive your food. Doesn't matter if you are getting nachos or hamburgers or SALAD. And if you order chips and salsa... More 

Helpful?
1 Thank Pat D
Northern Louisiana, United States
Level Contributor
26 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 8, 2015

I ordered pork and chicken fajitas. The chicken was cooked to perfection but the pork was dry and part of it was burned -- not blackened, just burned. I had a slight stomach ache walking out. Lesson: just order one meat, I guess. It was the 4th of July so I am giving them a pass on the fact that... More 

Helpful?
1 Thank Thomas D
Monroe, Louisiana
Level Contributor
25 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 9, 2015

Chili's opened quite a while ago, but we've never gotten around to trying it out until recently. We have no plans to return. The best part of the review would be the waitress, who was pleasant, cheerful, and efficient. Unfortunately, the food was underwhelming. Portion sizes were rather small although pricing isn't proportionate. The small size wasn't all that bad,... More 

Helpful?
Thank woscar
Starkville, Mississippi
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 8, 2015

The help staff was wonderful, but my food was cold and burnt. I got it to go and by the time I returned to hotel only minutes away, it was cold. I couldn't eat it.

Helpful?
Thank Jdod1235
Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

Portions were a little small for the price. I don't mind paying for a good meal, but this was mediocre at best. Clean restaurant. Service was fairly good.

Helpful?
Thank Michael S
Ruston, Louisiana
Level Contributor
52 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 7, 2014

We had not been to Chili's in quite a while, so thought we would try it. I was very disappointed in the quality of food. The bathroom and kitchen were very dirty, the food was not good in fact gave me a stomach ache. The broccoli I ordered was spoiled in a few places, potatoes were not hot, and chips... More 

Helpful?
Thank Linda B
El Dorado, Arkansas, United States
Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 10, 2014

I have eaten at other Chili's in the past and enjoyed the food and atmosphere. My recent visit to the Ruston location had multiple issues. It started off fine with the waitress taking our drink and appetizer order. Chips were good, but my daughter wouldn't touch the chili con queso that was more chili than cheese and a dog food... More 

Helpful?
Thank Stacy K

Travelers who viewed Chili's also viewed

 

Been to Chili's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 649 N. Service Rd., Ruston, LA 71270
  • Location: United States  >  Louisiana (LA)  >  Ruston
  • Phone Number: 318.242.0155

Price and Cuisine

  • Cuisine: Mexican, American
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?