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Chili's

Mexican
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649 N. Service Rd., Ruston, LA 71270
318.242.0155
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Today
11:00 am - 11:00 pm
Open now
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Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 2
    Excellent
  • 2
    Very good
  • 5
    Average
  • 7
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Consistently the slowest service possible.

I've been here many times because Ruston doesn't have that many options, and NORMALLY you get at least average service. However, the Chili's in Ruston is ALWAYS ALWAYS at least 45 minutes from when you order to when you receive your food. Doesn't matter if you are getting nachos or hamburgers or... read more

2 of 5 starsReviewed July 16, 2015
Pat D
,
Shreveport, Louisiana
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23 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 18, 2015

My family and I have eaten an Chili's in several other places, it usually is pretty good service and food. My daughter and I were running errands and I needed to get back to work an hour away. We stopped at Chili's at about 11:20 AM, we figured with it being that early, we could get out pretty quick. We... More 

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Shreveport, Louisiana
Level Contributor
42 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 16, 2015

I've been here many times because Ruston doesn't have that many options, and NORMALLY you get at least average service. However, the Chili's in Ruston is ALWAYS ALWAYS at least 45 minutes from when you order to when you receive your food. Doesn't matter if you are getting nachos or hamburgers or SALAD. And if you order chips and salsa... More 

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Northern Louisiana, United States
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 8, 2015

I ordered pork and chicken fajitas. The chicken was cooked to perfection but the pork was dry and part of it was burned -- not blackened, just burned. I had a slight stomach ache walking out. Lesson: just order one meat, I guess. It was the 4th of July so I am giving them a pass on the fact that... More 

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Monroe, Louisiana
Level Contributor
24 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 10, 2015

Chili's opened quite a while ago, but we've never gotten around to trying it out until recently. We have no plans to return. The best part of the review would be the waitress, who was pleasant, cheerful, and efficient. Unfortunately, the food was underwhelming. Portion sizes were rather small although pricing isn't proportionate. The small size wasn't all that bad,... More 

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Starkville, Mississippi
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 8, 2015

The help staff was wonderful, but my food was cold and burnt. I got it to go and by the time I returned to hotel only minutes away, it was cold. I couldn't eat it.

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Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 8, 2014

Portions were a little small for the price. I don't mind paying for a good meal, but this was mediocre at best. Clean restaurant. Service was fairly good.

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Ruston, Louisiana
Level Contributor
46 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 7, 2014

We had not been to Chili's in quite a while, so thought we would try it. I was very disappointed in the quality of food. The bathroom and kitchen were very dirty, the food was not good in fact gave me a stomach ache. The broccoli I ordered was spoiled in a few places, potatoes were not hot, and chips... More 

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El Dorado, Arkansas, United States
Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 10, 2014

I have eaten at other Chili's in the past and enjoyed the food and atmosphere. My recent visit to the Ruston location had multiple issues. It started off fine with the waitress taking our drink and appetizer order. Chips were good, but my daughter wouldn't touch the chili con queso that was more chili than cheese and a dog food... More 

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Ruston, Louisiana
Level Contributor
74 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 5, 2013

Went to eat here on a Saturday night and was able to get seated easily and get our orders fast. Food tasted good as usual and the restaurant was about the same in appearance as it has been before. My only problem was my server. He had some friends sitting across from us and it appeared he was having trouble... More 

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Ruston, Louisiana
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 1, 2013

chili's is ok but doesn't have a reason to go there logan's has best bread cane's has best chicken rabb's has best steak what does chili have? uses to it was the blooming onion or how ever you spell it plus lately haven't gotten good service there I had gift card so me and my grandmother went and we waited... More 

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Restaurant Details

Location and Contact Information

  • Address: 649 N. Service Rd., Ruston, LA 71270
  • Location: United States  >  Louisiana (LA)  >  Ruston
  • Phone Number: 318.242.0155

Price and Cuisine

  • Cuisine: Mexican
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?