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Chili's

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649 N. Service Rd., Ruston, LA 71270
318.242.0155
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 19 reviews
Visitor rating
  • 2
    Excellent
  • 2
    Very good
  • 4
    Average
  • 5
    Poor
  • 6
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
food not great

The help staff was wonderful, but my food was cold and burnt. I got it to go and by the time I returned to hotel only minutes away, it was cold. I couldn't eat it.

2 of 5 starsReviewed April 8, 2015
Jdod1235
,
Starkville, Mississippi
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19 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Starkville, Mississippi
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed April 8, 2015

The help staff was wonderful, but my food was cold and burnt. I got it to go and by the time I returned to hotel only minutes away, it was cold. I couldn't eat it.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
23 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 8, 2014

Portions were a little small for the price. I don't mind paying for a good meal, but this was mediocre at best. Clean restaurant. Service was fairly good.

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Ruston, Louisiana
Senior Contributor
43 reviews 43 reviews
32 restaurant reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 7, 2014

We had not been to Chili's in quite a while, so thought we would try it. I was very disappointed in the quality of food. The bathroom and kitchen were very dirty, the food was not good in fact gave me a stomach ache. The broccoli I ordered was spoiled in a few places, potatoes were not hot, and chips... More 

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El Dorado, Arkansas, United States
Senior Contributor
29 reviews 29 reviews
17 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 10, 2014

I have eaten at other Chili's in the past and enjoyed the food and atmosphere. My recent visit to the Ruston location had multiple issues. It started off fine with the waitress taking our drink and appetizer order. Chips were good, but my daughter wouldn't touch the chili con queso that was more chili than cheese and a dog food... More 

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Ruston, Louisiana
Top Contributor
62 reviews 62 reviews
37 restaurant reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 5, 2013

Went to eat here on a Saturday night and was able to get seated easily and get our orders fast. Food tasted good as usual and the restaurant was about the same in appearance as it has been before. My only problem was my server. He had some friends sitting across from us and it appeared he was having trouble... More 

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Ruston, Louisiana
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2013

chili's is ok but doesn't have a reason to go there logan's has best bread cane's has best chicken rabb's has best steak what does chili have? uses to it was the blooming onion or how ever you spell it plus lately haven't gotten good service there I had gift card so me and my grandmother went and we waited... More 

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West Monroe, Louisiana
Senior Contributor
37 reviews 37 reviews
19 restaurant reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed November 15, 2012

While we enjoy eating at the Chili's down the road in West Monroe quite often this one fails in comparison. We have experienced slow service here before and decided to take our chances after an event at LA Tech on a Wednesday night. We were immediately seated at a booth near the bar and told "someone will be right with... More 

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West Monroe, Louisiana
Senior Contributor
42 reviews 42 reviews
25 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 19, 2012

I have stopped at Chili's everywhere. Just can not believe how bad this one is. Poor waitress did not have a clue what she was doing. After ten minutes server (had to get hostess) took my beverage order. There were only a hand full of people eating there.Fifteen minutes later she returned and said my order will be out in... More 

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Ruston, Louisiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2012

Nothing fancy, typical Chilis. Ruston has very few major chains, so it is quite popular. Luckily, there are enough mom and pops to keep the wait time down. Super busy when LA Tech starts up in September.

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Livingston, Louisiana
Senior Contributor
47 reviews 47 reviews
39 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 20, 2012

The Chili's was typical of a Chili's anywhere. We went on a Wednesday night, no wait to get a table, yet sort of slow once we sat down. Hostess was nice, waitress was really nice and accomodating, and manager walked around to make sure everyone was doing well.

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Restaurant Details

Location and Contact Information

  • Address: 649 N. Service Rd., Ruston, LA 71270
  • Location: United States  >  Louisiana (LA)  >  Ruston
  • Phone Number: 318.242.0155
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?